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    CRM Process Manager/ Consultant - Taguig, Pilipinas - Manpower Core Group Inc.

    Manpower Core Group Inc.
    Manpower Core Group Inc. Taguig, Pilipinas

    1 araw ang nakalipas

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    Buong oras
    Paglalarawan

    Key Responsibilities include:

    Developing CRM strategyDesigning interventions to drive customer acquisition / customer engagementManaging full spectrum of Sales/ Marketing program execution from strategy definition to technical delivery in SalesforceExtensive experience and hands-on role in conducting requirement gathering and design workshops, preparing solution and functional blueprint, leading, and coordinating solution design and deployment across multi-dimensional teamMonitoring trends, analyzing data, to optimize sales & marketing programsIdentifying process improvement opportunitiesDeveloping business case for CRM strategies, technology solutionsDeveloping / supporting development of CRM/Martech platform technologyQualificationYour experience countsExperience in designing / managing CRM with hands-on/functional consultant experience in Salesforce Sales/Service/Marketing Cloud implementation with deep functional, industry and client facing experienceShould be certified in Salesforce across different Salesforce CloudsShould have experience in Salesforce multi-cloud implementationExperience with CRM, Marketing software, Channel integration, Real Time Decisioning is desirable.

    Strong understanding of how digital channels work together to create a cohesive, personalized marketing program for the customer, not just knowledge of one channelExperience managing CRM Programs for large, complex clients with proficiency in measurement and operationsAbility to drive the engagement with minimal supervisor involvement and should be able to work independently from onshore/offshoreAbility to establish and build on working relationships effectivelyHands-on experience of salesforceGood Consulting experience is preferred
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