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    L2 Support - Philippines, Pilipinas - Hunter's Hub Incorporated

    Hunter's Hub Incorporated
    Hunter's Hub Incorporated Philippines, Pilipinas

    2 araw ang nakalipas

    Default job background
    Buong oras
    Paglalarawan
    • Support, implement, monitor, and set-up the O365 environment in respect of the standards of the group and of the Support processes

    Second level of operational support for Worldwide company and subs, including O365 and SMTP
    • Automate tasks in scripting (PowerShell, GAM, Office scripts) to match with Business needs and improve the support, KPIs, workflows, and reporting
    • Coordinate with various parties for change request management operation.
    • Documents O365 configuration and architecture, update/create. Standard Operating Procedures, and brief team members and key users
    • Participate in emerging projects, and act at the technical level and as the liaison for the rest of his/her department
    • Pro-active in ensuring stability, response time, operational consistency and life cycle over the email system, while providing monthly reports on activity, quality and performance of these System Infrastructures.

    Qualifications

    • 1-3 years of experience in O365 administration and troubleshooting - must have
    • 1 year of scripting preferably but not limited to office scripting or PowerShell - must have
    • Self motivated, eager to learn and grow in the I.S. profession
    • Team player must be able to work with people within and outside of the IT department
    • Customer service oriented - must have
    • O365 Administration covering the full-site of products - must have
    • Scripting (egg. Office script, PowerShell, ansible, python) - must have
    • OS Server: Windows Server 2003, 2017, must have
    • OS Client: windows XP to Windows 10 - must have
    • Microsoft Active Directory - must have
    • DNS - must have
    • Azure (or any cloud) Administration (mice to have) - must have
    • GSuite Administration (nice to have) - must have

    Schedule and Location:
    • Alabang, Muntinlupa City
    • Shifting Schedule - Day and Night Shift
    • Fully Onsite
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