-
Customer Service Trainer
5 araw ang nakalipas
J-K NETWORK RECRUITMENT SERVICES AND CONSULTANCY, INC. Philippines, Pasig City, Pilipinas Buong orasBENEFITS : SSS · Philhealth · Pag-Ibig · SL and VL JOB DETAILS : Client Profile: This company aims to become a preeminent worldwide provider of business process outsourcing (BPO) management and solutions with a focus on the financial technology sector through our local business p ...
-
Automobile Appraiser
5 araw ang nakalipas
J-K NETWORK RECRUITMENT SERVICES AND CONSULTANCY, INC. Philippines, Pasig City, Pilipinas Buong orasBENEFITS : 13th Month Bonus · Christmas Bonus · VL · SL · Life Insurance · Medical Insurance JOB DETAILS : Client Profile: This Company main Branch is in Japan and also have four partnership both in domestic and overseas, it is also established in June 1954. Their company indust ...
-
UI/UX Designer
1 linggo ang nakalipas
UTOVILLE Pasig City, Pilipinas RemoteWe're hiring eligible UI/UX Designers- Location: Remote (Work from Home)- Employment Type: Full-time (Part-time is also possible)About Us:We are a dynamic and innovative team specializing in Informational Technology, Mobile Platform and Web Services. Our mission is to revolutioni ...
-
Inside Sales Executive
1 linggo ang nakalipas
Azeus Systems Limited Pasig, PilipinasIf you are passionate, results-driven, independent, and have the desire to be part of a winning-team, join Azeus Convene · We are currently looking for Inside Sales Executives to be part of our growing sales force for our product, Azeus Convene. · Azeus Convene is a multi-awarde ...
-
UI/UX Web Designer
4 araw ang nakalipas
JK Network Services Makati, Pilipinas Buong orasCompany Profile: An IT-BPO company offers an online marketing service with the help of well-diverse and talented group of people in the company. Position: UI/UX Web DesignerIndustry: IT/BPO CompanyWork arrangement: Work OnsiteWork Schedule: 10:00 AM-7 PM Location: MakatiSalary: P ...
-
Human Resource Manager
6 araw ang nakalipas
Dempsey Resource Management Inc. Makati, Pilipinas Buong orasDIRECT HIRING*At least 5 years work experience in any HR facet *At least 2 years supervisor/managerial experience *Handled HR projects *Curated any HR/Recruitment/TR platform *Education: Any behavioral science course/background · • Recruitment Marketing, Screening and OnboardingC ...
-
Php Developer
1 linggo ang nakalipas
JK Network Services Makati, Pilipinas Buong orasPosition: PHP DeveloperSalary: Php 65,000Industry: IT CompanyLocation: Makati CitySchedule: Monday - Friday (9AM - 5:30PM)Working Set-up: OnsiteBENEFITS :* SSS* Philhealth* Pag-ibig*13 Month Pay* HMO* Performance bonusResponsibilities: · •Creation of base codes that will be used ...
-
Project Engineer
1 linggo ang nakalipas
Dempsey Resource Management Inc. Marikina, Pilipinas FreelanceDIRECT HIRING · Specific Duties and Responsibilities: · • In-charge of all the service engineers, foreman and leadman. · • Receive job order (J.O.) from Service Manager for works that are related to outside service product. · • Communicate with the customer representative in c ...
-
Front End Developer
1 linggo ang nakalipas
Datawords Makati, Pilipinas Buong orasDatawords has developed an innovative value proposition by placing multicultural adaptation and international deployment of digital content at the center of an industrial production process. · By uniting linguistic, cultural, technical and Web marketing skills Datawords has grown ...
-
UI/UX Designer
1 linggo ang nakalipas
Moneymax Makati, Pilipinas Buong orasAbout Us · MoneyHero Group (Nasdaq: MNY) is a market leading financial products platform in Greater Southeast Asia, reaching 9.8m monthly unique users and working with more than 270 commercial partners across five markets including Singapore, Hong Kong S.A.R., Philippines, Taiwan ...
-
Specialized Talent Sourcer
1 linggo ang nakalipas
Cielo Talent Makati, Pilipinas Buong orasCompany Description · Are you ready to accelerate your career? Join Cielo as a Specialized Talent Sourcer A career at Cielo will give you the opportunity to work with the industry's smartest people and to take ownership of your success · Cielo is a brand that reflects our big id ...
-
Salesforce Platform Administrator
3 araw ang nakalipas
Continental Makati, Pilipinas Paid WorkContinental Global Business Services in Manila started in June 2012 as Veyance Technologies Inc. and was acquired by Continental AG in January 2015. On the same year, it legally changed the company name to Continental Global Business Services Manila Inc., which reflects its globa ...
-
Healthcare Associate
1 linggo ang nakalipas
Stark Asia Solutions Inc. Quezon City, Pilipinas Buong orasPosition: Customer Service Representative · Account: Healthcare · Location: Bridgetowne, Quezon City · Responsibilities: · Healthcare Associates handle concerns from respective client either through voice support or non-voice assistance, which is dependent on the needed business. ...
-
Senior Onboarding Specialist
5 araw ang nakalipas
Microsourcing Philippines Inc Quezon City, Pilipinas Buong orasWith over 8,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider. · Senior Onboarding Specialist, be 100% YOU with MicroSourcing · A Senior Onboarding Specialist is expected to: · Ensure timely c ...
-
IT Technical Support
5 araw ang nakalipas
Systemantech Inc. Philippines, Quezon City, Pilipinas Buong orasJob Description · The successful candidate will be responsible for supporting and maintaining the desktop computing environment for the company's offices in Manila and for remote users across the region. · This includes troubleshooting, configuring and repairing computer hardware ...
-
Talent Acquisition Specialist
1 araw ang nakalipas
Dempsey Resource Management Inc Quezon City, Pilipinas Buong orasA Talent Acquisition Specialist, also known as a Recruiter, plays a crucial role in the human resources function by identifying, attracting, and hiring top talent for an organization. Their job is to ensure that the company has a skilled and qualified workforce to meet its busine ...
-
Senior Technical Recruiter
5 araw ang nakalipas
Jitera Philippines, Quezon City, Pilipinas Buong orasAbout Us · Jitera, Inc. is a startup company from Japan that makes software to automate the development of mobile and web applications. Our product can be called as No-Code, Low-Code, and code generator. By using our product, customers can develop software 10 times faster. · As t ...
-
Software Developer
5 araw ang nakalipas
JTI (Japan Tobacco International) Taguig, Philippines, Pilipinas Buong orasBut our business isn't just business, our business is our people. Their talent. Their potential. We believe that when they're free to be themselves, to grow, travel and develop, amazing things can happen for our business. That's why our employees, from around the world, choose to ...
-
Courier
5 araw ang nakalipas
Assurance Controls Technologies Co., Inc. Quezon City, Philippines, Pilipinas Buong oras(One Day Hiring Process) · Courier is responsible for transporting materials, packages, documents, and equipment for institutions, businesses, hospitals, government agencies, and individuals. Pick up documents and packages from customer ́s offices and then deliver them to final d ...
-
QA Tester
5 araw ang nakalipas
Collabera Digital Taguig, Philippines, Pilipinas Buong orasWe're #hiring for QA Tester - Jr to Sr level (Manual & Automation) at Collabera Digital · Location: BGC, Taguig · Work set-up: Hybrid · Work Schedule: Shifting · Qualifications: · - Graduate with a bachelor's degree related to IT · - At least 2+ years' experience · Experience in ...
ACE Luzon Mobile Hiring 2023 - Pasig City, Pilipinas - Concentrix
Paglalarawan
Job Title:
ACE Luzon Mobile Hiring 2023Job Description
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.#LI-DNI
Essential Functions/Core Responsibilities
• Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
• Maintain basic knowledge of client products and/or services
• Prepare complete and accurate work including appropriately notating accounts as required
• Participate in activities designed to improve customer satisfaction and business performance
• Offer additional products and/or services
• Track, document and retrieve information in call tracking database
• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
Candidate Profile
• High school diploma with three to six months of relevant experience preferred
• Courteous with strong customer service orientation
• Strong computer navigation skills and PC Knowledge
• Ability to effectively communicate, both written and verbally
• Dependable with strong attention to detail
• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
• Tolerance for repetitive work in a fast-paced, high production work environment
• Ability to work as a team member, as well as independently
• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
• Ability to rotate shifts, as needed
• Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
Career Framework Role
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
#LI-DNI
Location:
PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd FlrLanguage Requirements:
Time Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents