- Must demonstrate sound arithmetic, analytical and problem solving ability.
- Ability to adapt to workload and multitask with attention to detail in a dynamic environment. Excellent verbal, written and comprehension skillsTechnical Skills Very proficient with Microsoft Excel
- Ability to scrub, dissect and shape data, create customized reports. Good knowledge of any WFM systems such as eWFM, Blue Pumpkin/Impact 360, IEX etc. Create forecasts, schedules and IDPs, run scenarios inside a WFM toolWork Experience Requirements 2+ year of hands-on experience in WFM in a call center inbound voice process 1+ year of Scheduling experience using any of the following tools - eWFM, Blue Pumpkin/Impact 360, or IEX.
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WFM | Workforce Management | Real Time Analyst | Scheduler (Pioneer Team)
1 linggo ang nakalipas
iOPEX Technologies Philippines Inc. Taguig, Pilipinas Buong orasShowcase your talents. Create your success story with us · We are looking for awesome Workforce Management professionals who wants to join our growing # team. Join us now · Workforce Real Time Analyst · Workforce Scheduler · Workforce Manager · Workforce Team Lead · WFM Real Time ...
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WFM - Workforce Management | Real Time Analyst | Scheduler - with Signing Bonus
5 araw ang nakalipas
iOPEX Technologies Philippines Inc. Taguig, Philippines, Pilipinas Buong orasShowcase your talents. Create your success story with us · We are looking for awesome Workforce Management professionals who wants to join our growing # team · Workforce Real Time Analyst · Workforce Scheduler · Workforce Manager · Workforce Team Lead · WFM Real Time Analyst/Sche ...
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Lead Project Scheduler
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Filinvest Group Muntinlupa City, PilipinasFILINVEST COMPANY: SHAREPRO, INC. · The Lead Project Scheduler is responsible for creating, updating and coordinating project schedules. Creates resource usage model and predictions. Works closely with team leaders to build, evaluate and optimize project schedules. · KEY FUNCTION ...
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Workforce Services Specialist
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RecruiterPH Muntinlupa, Pilipinas Buong orasJOB DESCRIPTIONResponsibilities:Responsible for coordinating and guiding Intraday Teams to ensure focus on Profitability, Resource Planning, day-to-day schedule adjustments, real-time service issues, RTA activity, adherence and schedule compliance, and provide key reporting detai ...
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Scheduler
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Group NB Philippines Muntinlupa, Pilipinas Buong orasDUTIES: · •Scheduling appointments for carriers from emails · •Working from excel spreadsheets for appointments for Logistics and Carriers. · •Scheduling standing appointments for carriers · •Scheduling freight in the warehouse in the right Zones as cooler, freezer & dry · •Maint ...
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Recruitment Specialist
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Datablazers, Inc. Alabang, Muntinlupa, PilipinasThe Recruitment Specialist is responsible for sourcing, attracting, and engaging top-tier talent to meet the staffing needs of the organization, ensuring a seamless recruitment process and exceptional candidate experience while aligning with company goals and values. · Duties and ...
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AB Communication Arts Intern
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TRAINOSHAP Muntinlupa, Pilipinas InternshipSHIPDuties and Responsibilities:Writing a High-Quality Content. Creating content for Employer BrandingProofread everything from email funnel campaigns, blog posts, social media content, and a variety of other projects.Ability to do basic graphic designAbility to work remotely in a fa ...
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Executive Assistant
1 linggo ang nakalipas
Group NB Philippines Muntinlupa, Pilipinas Buong orasRESPONSIBILITIES: · •Providing administrative assistance, such as writing and editing emails, drafting memos, and preparing communications on the executive's behalf.Maintaining comprehensive and accurate records · •Performing minor accounting duties. · •Organizing meetings, inclu ...
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Service Delivery Ops Lead Senior Manager
2 araw ang nakalipas
Neksjob Philippines Muntinlupa, Pilipinas Buong orasService Delivery Ops Lead Senior ManagerPreferred Work Site: Muntinlupa City, Metro Manila -ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---POSITION TITLE: Service Delivery Ops Lead Senior ManagerWORK SETUP: ...
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Sales Representative
2 araw ang nakalipas
Group NB Philippines Muntinlupa, Pilipinas Buong orasWork Schedule: 40 hrs per week, 8 hrs per day, 8:00 AM to 5:00 PM OR 9:00PM to 6:00AM from Monday to Friday, Responsibilities:Present and promote services using solid arguments to existing and prospective customer. Performing cost- benefit and needs analysis of existing and pot ...
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Customer Service Supervisor
4 araw ang nakalipas
Gavin Ventures Inc. Muntinlupa, Pilipinas Buong orasCustomer Service SupervisorJob Description:Team leadership and managementTraining and developmentQuality assurance and compliancePerformance monitoring and evaluationWorkflow CoordinationCommunication and collaborationProblem-solving and decision-makingEmployee engagement and wel ...
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Service Delivery Ops Sr Manager
5 araw ang nakalipas
Neksjob Philippines Muntinlupa, Pilipinas Buong orasService Delivery Ops Sr ManagerLocation: Muntinlupa, Metro Manila -ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---POSITION TITLE: Service Delivery Ops Lead Senior ManagerWORK SETUP: Return to OfficeOVERALL P ...
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Account Executive
1 linggo ang nakalipas
Dempsey Resource Management Inc. Muntinlupa, Pilipinas Buong oras- Willing to start ASAP- Amenable to report to MUNTINLUPA CITY, but must be willing to travel anywhere in the Philippines- Work Schedule: 8:00 AM - 5:00 PM- Must be a Graduate of Engineering or Business Management or Marketing - Must have at least 1 year of selling experience- Ex ...
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Game Management
1 linggo ang nakalipas
Empire Shared Services Phils. Inc Muntinlupa, Pilipinas PermanentThe Game Management is looking for with a passion for all genres of games, a knack for coding and storytelling, and an understanding of the industry, market and target audiences. Game Management can expect to manage teams of programmers, mathemathetian, graphic artists, animators ...
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Call Center Sr. Training Manager
16 oras ang nakalipas
TASQ Staffing Solutions Muntinlupa, Pilipinas Buong orasTASQ Staffing Solutions is looking for a senior training manager in Alabang.Qualifications: · Bachelor's degree in college · With BPO experience · At least 5 years Training Management experience · Experience in Managing Trainers for at least 5 years · Able to work non-traditional ...
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Service Delivery Ops Lead Senior Manager
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Neksjob Philippines Muntinlupa, Pilipinas Buong orasWORK SETUP: Return to OfficeProject Shift Schedule: Night ShiftProject Rest Day: Weekends OffProject/Team Location: Muntinlupa iHub2 BuildingOVERALL PURPOSE:Manages US Retirement Services processes, such as participants & advisory services, plan services, and related business sup ...
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Customer Service Team Leader
4 araw ang nakalipas
Gavin Ventures Inc. Muntinlupa, Pilipinas Buong orasCustomer Service Team LeaderJob Description:Operational OversightTeam leadership and managementTraining and developmentCompliance and risk managementReporting and AnalysisExcellent customer serviceCommunication and collaborationContinuous ImprovementRequirement:Bachelor's Degree ...
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Citrix Administrator
2 araw ang nakalipas
GECO Philippines Muntinlupa, Pilipinas ContractThe candidate must have:● Obtained a Bachelor's or college degree in Computer Science, Computer Engineering,Information Technology, Industrial Engineering, Management Engineering, BusinessCourses and/or any allied fields;● at least three (3) years of working experience in Citrix ...
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Account Executive or Technical Sales
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DEMPSEY RESOURCE MANAGEMENT INC. Muntinlupa, Pilipinas Buong orasHIRING FOR AN INDUSTRIAL EQUIPMENT SUPPLIER COMPANYPOSITION: ACCOUNT EXECUTIVE / TECHNICAL SALES (2 Male or Female) WORK SCHEDULE: Head Office 8am- 5pmQUALIFICATIONS: · •BS degree in Engineering or Business Management or Marketing · •With at least one (1) year selling experience ...
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Data Specialist
5 araw ang nakalipas
Nityo Infotech Muntinlupa, Pilipinas Buong oras●Graduate of IT related 4-year course with at least one (1) year of working experience in back-office operations;●Detailed oriented and resourceful;●Basic to intermediate data management tools (i.e. MS Excel, Sheets, etc.)●Strong sense of commitment to the organization's goals an ...
Workforce Management Scheduler - Muntinlupa, Pilipinas - VCC Link, Inc.
Paglalarawan
Location:
Muntinlupa City/Quezon CityBasic Functions Responsible for managing staffing models and scheduling processesRole & Responsibilities Manage the scheduling process of the program. Create agent schedules, IDPs and make necessary adjustments as necessary. Acts as backup to the WF FST Assistant Manager. Manage employee information changes inside Verint WFO system Communicate effectively with internal and external customers Responsible for balancing staffing requirements with operational efficiencies and financial goals.
General Skills Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail Solid critical thinking, problem solving, and interpersonal skills Demonstrates ability to give and receive feedback with peers and business partners Ability to work independently with minimal supervision
