- 2 years plus experience in customer service/sales/collections, Billing, and Technical Support positions or related industry
- At least High School graduate (old or new curriculum)
- Excellent Communication Skills as they will be handling Collections Resolutions Calls
- Proven Customer Service Skills with string SOFT SKILLS
- Empathy
- Comprehension and Acknowledgement of the customer's situation
- Good problem-solving and critical thinking skills with a focus on issue resolution and customer satisfaction
- Knowledge of Google Suite Microsoft Word and Excel is desirable.
- Receive inbound and/or place outbound calls to negotiate and collect outstanding amounts owed to our client.
- Provide accurate and timely responses to inquiries and manage customer complaints effectively.
- Identify and escalate priority issues, routing calls to appropriate resources when necessary.
- Document all customer interactions according to standard operating procedures.
- Strive for good customer satisfaction and experience, adhering to quality guidelines set by the client.
- Consistently perform based on a continuous improvement model.
- Maintain confidentiality of all login and passwords (both internal and external).
- Participate in all internal and external mandated training and seminars.
- Knowledge, understanding, and compliance with Probe Group policies and procedures.
- Maintain knowledge of functional area and company policies and procedures.
- Provide feedback to management concerning possible problems or areas of improvement.
- Perform other duties as assigned by management.
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Collection Officer
4 araw ang nakalipas
IRONCUE CONSTRUCTION AND SUPPLY Philippines, Quezon City, Pilipinas Buong orasAble to work under pressure · Relevant experience as a Collection Officer is an advantage (but not required) · Does onsite & fieldwork · Familiar with using Microsoft Office · With respect and possesses excellent communication, and negotiation skills · W/ or W/out Motorcycle · Am ...
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Collections Officer
1 linggo ang nakalipas
Camara Custodio & Co., CPAs Pasig, Pilipinas Buong orasCollections Officer Job Description Template · We are looking for a collections officer to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon a ...
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Collection Officer
1 linggo ang nakalipas
NSDMM Management Services Inc. Mandaluyong, PilipinasQUALIFICATIONS · • Bachelor's Degree holder in Financial Management/Accounting, BSBA or related (verbal and written) · • Proven experience as Administrative Assistant and/or General Accounting for at least 1 year. · • Excellent computer skills in MS Office, especially strong in E ...
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Collection Officer
3 araw ang nakalipas
Tahj/NSDMM Mandaluyong, Pilipinas Buong orasQUALIFICATIONS · • Bachelor's Degree/ holder in Financial Management/Accounting. · • Proven experience as Billing Assistant and/or General Accounting for at least 1 year. · • Excellent computer skills in MS Office, especially strong in EXCEL · • Good organizational skills, hardwo ...
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Senior Collections Officer
4 araw ang nakalipas
MicroSourcing Philippines, Quezon City, Pilipinas Buong orasThe key duties and responsibilities include but are not limited to: · . Customer setup and maintenance of the customer database in AP21 · . Review and approval of all credit applications adhering to the guidelines provided by external credit insurers and internal NAR process/time ...
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Credit & Collection Officer
4 araw ang nakalipas
Polytechnic University of the Philippines San Juan, Philippines, Pilipinas Buong orasDescription: · Provide financial, administrative and clerical services and to ensure accuracy and efficiency of operations. · Will process and monitor incoming payments and secure revenue by verifying and posting receipts. · Duties and Responsibilities:The duties of an AR include ...
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collection officer
4 araw ang nakalipas
Polytechnic University of the Philippines Philippines, Makati City, Pilipinas Buong orasDescription: · Seeking a self-motivated professional to assist with collections. This position will work within a dedicated Collections · Team as part of the Finance Operation Organization. The Collection Officer is responsible for coordinating the various · activities associated ...
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Billing and Collection Officer
5 araw ang nakalipas
Career Professionals, Inc. San Juan, Pilipinas· • Does payment follow up for all the different events of the Company · • Scans and emails the billings · • Makes bank deposits · • Files the billings and contracts accordingly · • Sets up the collection and ensures to list the receivables · • Encodes the payment in WSI Acco ...
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Collection Officer
2 araw ang nakalipas
Dempsey Resource Management Inc. Makati, Pilipinas PermanentDIRECT HIRING · Education · Graduate of Business Administration, Accounting and Economics. · Experience · At least 2 years in Account Serving, Collection and Remedial. · Knowledge/Skills · Good customer relationship. · Detail oriented. · Good communication skills. · Compu ...
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Collection Officer
3 araw ang nakalipas
Dempsey Makati, Pilipinas Buong orasMain Qualifications EducationExperienceKnowledge/SkillsGraduate of Business Administration,Accounting and Economics.At least 2 years in Account Serving,Collection and Remedial.Good customer relationship.Detail oriented.Good communication skills.Computer literate and with high ana ...
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Collection Officer
6 araw ang nakalipas
DEMPSEY RESOURCE MANAGEMENT INC. Makati, Pilipinas Buong orasCollection OfficerMain Qualifications EducationExperienceKnowledge/SkillsGraduate of Business Administration,Accounting and Economics.At least 2 years in Account Serving,Collection and Remedial.Good customer relationship.Detail oriented.Good communication skills.Computer literate ...
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Collection Officer(residential)
5 araw ang nakalipas
TAHJ Management Services Inc. Mandaluyong, Pilipinas Permanent· • Bachelor's Degree holder in Financial Management/Accounting, BSBA or related · nt (verbal and written) · • Proven experience as Administrative Assistant and/or General Accounting for at least 1 year. · • Excellent computer skills in MS Office, especially strong in EXCEL · ...
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Collection Officer
3 araw ang nakalipas
Dempsey Makati, Pilipinas Buong orasEducationExperienceKnowledge/SkillsGraduate of Business Administration,Accounting and Economics.At least 2 years in Account Serving,Collection and Remedial.Good customer relationship.Detail oriented.Good communication skills.Computer literate and with high analyticalskills.Effect ...
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Collection Officer
4 araw ang nakalipas
DEMPSEY RESOURCE MANAGEMENT INC. Makati, Pilipinas Buong orasGraduate of Business Administration,Accounting and Economics.At least 2 years in Account Serving,Collection and Remedial.Good customer relationship.Detail oriented.Good communication skills.Computer literate and with high analyticalskills.Effective communication and negotiatingsk ...
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Collection Officer
6 araw ang nakalipas
Dempsey Resource Management, Inc. Makati, Pilipinas Buong oras- Graduate of Business Administration, Accounting and Economics- At least 2 years in Accounting Serving, collection and Remedial- Good Customer relationship- Detail oriented- Good communication skills- Computer literate with high analytical skills- Effective communication and neg ...
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Billing & Collection Officer
3 araw ang nakalipas
Anzhitay Construction Supply Corporation & Telecommunication Manila, Pilipinas Buong orasQUALIFICATIONS*Graduate as BS Degree Accounting or any related course.*With 2years experience is a preference*Knowledge and competency in billing & collection principles.DUTIES AND RESPONSIBILITIES*Monitoring of client and identify the overdue payments*Keeping accurate records an ...
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Collection Officer for Ayala Property
8 oras ang nakalipas
Tahj/Nsdmm Management Mandaluyong, Pilipinas Buong orasURGENTLY HIRINGCOLLECTION OFFICERLocation: Shaw, MandaluyongSalary: phpQUALIFICATIONS:>Bachelor's Degree/ holder in Financial Management/Accounting or similar.>Proven work experience as Billing/Collection Assistant and/or General Accounting for at least a year>Excellent computer ...
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senior credit and collection officer
4 araw ang nakalipas
KMC MAG Solutions Inc Taguig, Philippines, Pilipinas Buong orasThe Purpose Driven Career Objectives of a Accounting & Finance at KMC: · Responsible for reaching out to customers to collect payment for overdue bills, handles bank transaction and queries perform accounting functions, bank reconciliations, audit inquiries, and backup of other c ...
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Collection Officer/2yrs Exp/Makati/35k-55k
3 araw ang nakalipas
Dempsey Resource Management Inc Makati, Pilipinas Buong orasQualifications:Graduate of Business Administration,Accounting and Economics.At least 2 years in Account Serving,Collection and Remedial.Desciption:Good customer relationship.Detail oriented.Good communication skills.Computer literate and with high analyticalskills.Effective commu ...
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Collection Officer/ Ayala Ave. Makati/ 35k-55k
3 araw ang nakalipas
Dempsey Resource Management Inc Makati, Pilipinas Buong orasQualifications:College Degree preferably in Computer Science, Information Technology, BusinessStudies, Administration, Management, Banking & Finance, Accounting.Preferably, at least 7-10 years experience inIT Software and/or Project Management.Description:Knowledge on business pr ...
Collections Officer - Philippines, Quezon City, Pilipinas - Probe CX
Paglalarawan
Work Arrangement: On-site
Work Schedule: Dayshift
Employment Type: Full-time Permanent
Location: Eastwood 1880
Minimum Requirements:
Responsibilities:
Probe CX is a leading provider of customer experience solutions, specializing in delivering exceptional service across various industries. As a trusted partner to our clients, we are committed to excellence and innovation in every interaction. We seek a dedicated Collections Officer to join our dynamic team and contribute to our mission of providing outstanding customer service while achieving collection targets.
Walk-in applicants are welcome to visit our site in Eastwood Site - G/F MDC 100 Bldg. Eastwood Libis Quezon City. From 8 AM to 4 PM. Mondays to Fridays.