- Collaborative work environment where you provide daily assistance to our clients
- Opportunity to work with an industry leader within the financial industry
- Growth opportunities within a vast segment of the company
- Responsible for product/technical support.
- Contributes expertise in testing upgrades and new releases from a client perspective.
- Provide new user orientation, education and installation assistance; troubleshoot tech specific problems and occasionally answer data and industry-specific questions – all via phone and e-mail.
- Will work in both independent and group settings, and be able to meet deadlines, while ensuring both accurate and complete work.
- Background in a service desk and customer base support setting
- Experience with customer support via telephone and email
- 6 months to 1 year of customer support within an IT setting; fresh graduates may be considered.
- Ability to collect, analyze and summarize data to prepare clear reports
- Strong MS office (Word, Excel, PowerPoint)
- Must be willing to work in shifting schedule
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
-
Technical Support
1 linggo ang nakalipas
Lexie Staffing Makati, Pilipinas Buong orasEDUCATIONAL ATTAINMENT AND WORK EXPERIENCE: - At least HS or Senior High School Graduate (new curriculum)SALARY PACKAGE:- 19,500COMMUNICATION SKILLS:- above average communication skillsSHIFT SCHEDULE: - Shifting ScheduleApply now ...
-
Technical Support Administrator
5 araw ang nakalipas
Canon Business Services ANZ Taguig, Philippines, Pilipinas Buong orasAbout Us · As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with cu ...
-
Technical Support Associate
5 araw ang nakalipas
Abbott Taguig, Philippines, Pilipinas Buong orasPoint-of-care diagnostics is a growing and dynamic industry helping to improve clinical and economic outcomes globally. Abbott brings a variety of expert viewpoints on new innovations, insights, and impacts that are shaping the future of diagnostics around the world. · The Techni ...
-
Technical Support Engineer
5 araw ang nakalipas
Transnational E-Business Solutions, Inc Philippines, Taguig, Pilipinas Buong orasCompany Description · Transnational E-Business Solutions, Inc (TESI) is a full ICT (Information and Communications Technology) Solutions Provider and proud member of Transnational Diversified Group (TDG). TESI specializes in offering end-to-end business solutions tailored to the ...
-
Technical Support Representative
6 araw ang nakalipas
RecruiterPH Taguig, Pilipinas Buong orasResponsibilities: · • Providing technical support and assistance to customers. · • Identifying the root cause of technical issues and finding appropriate solutions to resolve them. · • Communicating technical information and instructions to customers in a clear and understandable ...
-
Technical Support Advisor
4 araw ang nakalipas
ISSI Corp. Taguig, Pilipinas Buong orasTechnical/Customer Support Advisors provide customer service and technical support to customers using Conversica's software application. Customer Support Advisors communicate professionally and with empathy to understand customer needs, find helpful solutions to fix challenges, a ...
-
Technical and Support Sales
5 araw ang nakalipas
Neksjob Philippines Taguig, Philippines, Pilipinas Buong orasMedia/Entertainment Account (Technical and Support Sales)Salary: up to PHP25000/monthLocation: MCKINLEY, TAGUIGYour Day-to-day In a NutshellAnswering incoming calls from customersResolving customer inquiries/requestsEnsuring customer requests are handled in an appropriate and tim ...
-
Technical Support Engineer
5 araw ang nakalipas
Medtronic Cardiac and Vascular Taguig, Philippines, Pilipinas Buong orasCareers that Change Lives · We believe that when people from different cultures, genders, and points of view come together, innovation is the result -and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. · The Contact Centre and Virtual ...
-
Technical Support Engineer
1 linggo ang nakalipas
GSS PH Taguig, Pilipinas Buong orasRequired qualifications. 3 yrs. or more in a customer facing role working with enterprise Workspace clients5 yrs. or more direct experience working in a technical role (engineering, support, technical consulting)Excellent verbal and written communication skills to create document ...
-
Technical Support Engineer
6 araw ang nakalipas
RecruiterPH Taguig, Pilipinas Buong orasResponsibilities: · • Handle technical escalations from our Tier 1 and Tier 2 Support agents via ticket systems. · • Handle live site incidents for Support, from report to resolution. · • Troubleshoot technical issues with external customers. · • Send alerts to internal and exter ...
-
Technical Support Engineer
1 linggo ang nakalipas
Manpower Core Group Inc. Taguig, Pilipinas Buong orasResponsibilities:Responsible for technical administration of corporate Google applicationsProvide technical support.Conduct research and assist Manager with recommendations for system improvements through the proactive monitoring and troubleshooting of solutions.Create and mainta ...
-
Technical Support Engineer
5 araw ang nakalipas
GSS PH Taguig, Philippines, Pilipinas Buong orasRequired Qualifications. · 3 yrs. or more in a customer facing role working with enterprise Workspace clients · 5 yrs. or more direct experience working in a technical role (engineering, support, technical consulting) · Excellent verbal and written communication skills to create ...
-
Technical Support Engineer
1 linggo ang nakalipas
ETeam Workforce Private Corporation Taguig, Pilipinas Buong orasHIRING FOR TECHNICAL SUPPORT ENGINEERStart date - April 29, 2024 Location: BGC, TaguigOffer depends on experience and previous salaryGeneral qualifications: 1. 18 to 36 months Tech support experience in BPO and MUST HAVE experiencedin troubleshooting MICROSOFT PRODUCTS 2. Complet ...
-
Technical Support Representative
1 linggo ang nakalipas
Neksjob Taguig, Pilipinas Buong orasTechnical Support Representative / 24K Pay - Taguig :- 6 months Call Center Exp- High School Graduate/SHS Graduate- Basic computer navigation skills-Good Communication skillsPerks:- Competitive salary package, company bonuses, and performance incentives- Night differential- Loyal ...
-
Technical Support Engineer
2 linggo ang nakalipas
Aristocrat Taguig City, Pilipinas Buong orasSummary · We're a world leader in gaming entertainment operating in 90 countries across the world, with a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems. Our mission is simple, we create the world's greate ...
-
Technical Support Associate
1 linggo ang nakalipas
Abbott Laboratories Taguig City, Pilipinas Buong orasPoint-of-care diagnostics is a growing and dynamic industry helping to improve clinical and economic outcomes globally. Abbott brings a variety of expert viewpoints on new innovations, insights, and impacts that are shaping the future of diagnostics around the world. · The Techni ...
-
Technical Support
6 araw ang nakalipas
Dempsey Resource Management Inc. Pasig City, Pilipinas Buong orasDIRECT HIRINGPOSITION : TECHNICAL SUPPORT 1 RANK : STAFF LOCATION : FIELD AND BACK-OFFICE I. JOB SUMMARY Technical Support 1 is generally assigned for the upkeep of the company's asset deployed in different areas across the country via on-site and remote implementations. The Tech ...
-
Technical Support
1 araw ang nakalipas
Dempsey Pasig, Pilipinas Buong oras-Technical Support 1 is generally assigned for the upkeep of the company's asset deployed in different areas across the country via on-site and remote implementations. -The Technical Support 1 shall be analytical and sufficiently trained in every aspect of the job.-They are expec ...
-
Technical Support Associate
6 araw ang nakalipas
Abbott Laboratories Taguig City, Pilipinas Buong orasDuties and Responsibilities: · Receive inbound Customer calls and email communications and address in a professional and friendly manner. · Review, prioritize and manage group mailboxes to ensure all inquiries and complaints are actioned · Maintain ability to comply with busine ...
-
Technical Support
1 linggo ang nakalipas
Dempsey Resource Management Inc. Pasig, Pilipinas Buong orasI. JOB SUMMARYTechnical Support 1 is generally assigned for the upkeep of the company's asset deployed indifferent areas across the country via on-site and remote implementations. The Technical Support1 shall be analytical and sufficiently trained in every aspect of the job. They ...
Associate, MI Technical Support - Taguig, Philippines, Pilipinas - S&P Global
Paglalarawan
About The RoleGrade Level (for internal use):
07
TheRole: Associate, Product Technical Support
Grade (relevant for internal applicants only): 07
The Location: Makati City, Philippines
The Team: You will have the opportunity to work within a global team setting that contributes directly to a client base to ensure client satisfaction.
The Impact: Ensures that client concerns and requests are resolved in a timely, efficient, accurate, and professional manner demonstrating excellence in service and commitment to client satisfaction balanced with a concern for profitability and growth of the company.
What's In It For You
Basic Qualifications
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit
What's In It For You
Our Purpose
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.
Our People
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you—and your career—need to thrive at S&P Global.
Our Benefits Include
Diversity, Equity, And Inclusion At S&P Global
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: [HIDDEN TEXT] and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.
20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
Job ID: 299068
Posted On:
Location: Manila, Philippines