- Providing accurate and up-to-date information to existing / potential clients on a variety of channels, primarily in a written format.
- Exploring solutions to less common client queries by identifying relevant ING experts to consult and interpreting information in a way that is accurate and relevant for the client's context, and actively contributes to ING's library of client solutions.
- Adhering to risk and compliance processes.
- Managing end-to-end the execution of client requests and complaint resolution actions.
- Actively suggests and contributes to initiatives to improve customer satisfaction and customer service performance metrics.
- Provide service excellence to ING's customers as first point of contact.
- Take ownership of all customer interactions to personally drive each customer inquiry, request or complaint to satisfactory resolution.
- Proficient in spoken and written English
- Proficient in written French and/or Dutch
- Become certified within 12 months for the required certifications (IDD, ...)
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Customer Care Analyst
5 araw ang nakalipas
ING Makati, Pilipinas Buong orasEmployees in this level provide detailed and comprehensive support/expertise to a specific area of the business by taking on responsibility for tasks of an organizational, process or operational nature. Providing accurate and up-to-date information and resolution to existing / p ...
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Care Management US RN Data Analyst
3 araw ang nakalipas
RecruiterPH Manila, PilipinasQualifications: · Graduate of Bachelor of Science in Nursing (BSN) · Currently holds unrestricted US Registered Nurse license · A minimum of three (3) months' of prior working experience as a Registered Nurse in a clinical setting required (preferred to be most recent experience) ...
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Care Management US RN Data Analyst
3 araw ang nakalipas
RecruiterPH Manila, Pilipinas Buong orasQualifications:Graduate of Bachelor of Science in Nursing (BSN)Currently holds unrestricted US Registered Nurse licenseA minimum of three (3) months' of prior working experience as a Registered Nurse in a clinical setting required (preferred to be most recent experience)Willing t ...
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Care Management US RN Voice Sr. Analyst
2 oras ang nakalipas
RecruiterPH Manila, Pilipinas Buong orasJOB QUALIFICATION · • Active, unrestricted United State (US) registered nurse license · • Minimum of three (3) months of prior working experience as a registered nurse in a clinical setting is requiredo Three (3) months is the equivalent of 480 hours of clinical setting working e ...
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Senior Financial Planning and Analysis
6 araw ang nakalipas
Tenet Healthcare Taguig, PilipinasThis position is responsible for preparing detail analysis of capital acquisitions, budgets, volume reports, contribution margins, physician manpower results, month end close and balance sheet reviews, and net revenue analysis. Senior Financial Analyst is also responsible for pre ...
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Data Research Analyst, Market Data
3 araw ang nakalipas
S&P Global Taguig, Pilipinas Buong orasAbout The Role · Grade Level (for internal use): · 07 · About the Role: Data Research Analyst, Market Data (Debt Capital Structure and Pricing) · The Team · As a part of the team, you will deliver and maintain accurate, complete, and timely data sets while considering the busines ...
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Consulting Analyst
3 araw ang nakalipas
S&P Global Taguig, Pilipinas Buong orasAbout The Role · Grade Level (for internal use): · 08 · Location: Manila – Philippines (Hybrid) · The Team · The Global Intelligence and Analytics (GIA) consulting team supports our customers with a horizonal view of the geographies, sectors, and environments that shape the world ...
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Associate Research Analyst
3 araw ang nakalipas
S&P Global Taguig, Pilipinas Buong orasAbout The Role · Grade Level (for internal use): · 09 · S&P Global Commodity Insights · TheRole: Associate Research Analyst – Metals & Mining · The Team: The Mine Economics team is the leading authority mine supply, cost and DCF information. Using proprietary models, we track co ...
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Business Analyst/Product Designer
5 araw ang nakalipas
Willis Towers Watson Taguig, Pilipinas Buong orasWe are seeking a Senior Business Analyst / Designer with a passion for product design to assist in the development of interactive web and mobile applications as part of our dynamic Fintech solutions team. · Every project is different and brings its own set of challenges. Expect t ...
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Insurance Market Development Analyst
3 araw ang nakalipas
S&P Global Taguig, Pilipinas Buong orasAbout The Role · Grade Level (for internal use): · 10 · TheRole: Market Development Analyst, APAC · The Team · Part of the Industry & Company Data Solutions group, the market development focuses on our insurance product across multiple segments, personas, and regions. In order to ...
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Economist
3 araw ang nakalipas
S&P Global Taguig, Pilipinas Buong orasAbout The Role · Grade Level (for internal use): · 09 · Job Posting Title · Economist · Job Description Summary · Economist – Kuala Lumpur, Manila · The Pricing and Purchasing team under Global Intelligence & Analytics, at S&P Global Market Intelligence delivers vital price, cost ...
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Call Center Analyst
22 oras ang nakalipas
Medtronic Cardiac and Vascular Taguig, PilipinasCareers that Change Lives · Join a diverse team of innovators who bring their worldview, their unique backgrounds, and their individual life experiences to work every day. It's no accident - we work hard to cultivate a workforce that reflects our patients and partners. We believ ...
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Data Associate, Financial Institutions Research
3 araw ang nakalipas
S&P Global Taguig, Pilipinas Buong orasAbout The Role · Grade Level (for internal use): · 07 · The Team: You will join a dynamic research team to help foster our goal of providing data-focused coverage of the U.S. Financial Institutions Group (FIG). We are looking for an upbeat and self-starting individual passionate ...
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Senior Associate, Investment Management
3 araw ang nakalipas
S&P Global Taguig, Pilipinas Buong orasAbout The Role · Grade Level (for internal use): · 08 · TheRole: The Senior Associate for Investment Management understands the daily workflow of investment management clients and helps utilize S&P Global Market Intelligence products more effectively and efficiently. · The Locati ...
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Health Management Analyst
5 araw ang nakalipas
Willis Towers Watson Taguig, Pilipinas Buong orasThis position is responsible for providing support to United States based Health and Benefits Consultants. Within this role, as a member of North America client team, you will collect and analyse data that informs strategic business decisions. The expectation will be to efficient ...
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Assistant Manager
3 araw ang nakalipas
S&P Global Taguig, Pilipinas Buong orasAbout The Role · Grade Level (for internal use): · 09 · Segment: S&P Global Market Intelligence · Grade: 9 · Location: Manila · Position: Assistant Manager · The Team: The current position is with the Market Data Domain wherein we provide comprehensive global data coverage of ove ...
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Healthcare Consulting Manager
18 oras ang nakalipas
Neksjob Philippines Taguig, Pilipinas Buong orasHealthcare Consulting Manager · Qualifications · Your experience counts · Bachelor's or master's degree with at least 2 years of experience working in US healthcare, Global healthcare industry or health product organizations · Basic understanding of healthcare payer and provider ...
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Business Analyst
1 araw ang nakalipas
RGP Taguig, PilipinasRGP is a global consulting firm helping some of the most recognized companies in the world work differently. Our success comes from a shared belief in rolling up our sleeves and doing the hard work of solving complex challenges, executing plans and implementing technology to help ...
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Senior Commercial Lead – Beauty or Personal Care Category
22 oras ang nakalipas
Lennor Metier Consulting Taguig, Pilipinas Buong orasSeize the opportunity to be part of a growing company in southeast asia. · Position: Senior Commercial Lead - Beauty or Personal Care Category · Work Engagement: Direct Employment | Permanent · Location: BGC, Taguig · Work Setup: Onsite · Shift Schedule: Morning · Salary: Php 150 ...
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Quality Control Lead Analyst
3 araw ang nakalipas
Tenet Healthcare Taguig, PilipinasJob Description: · The role of the Lead Quality Control Analyst includes auditing medical claims, monitor check run and compliance, handling quality control related escalations. · Duties and responsibilities: · Understands, interprets and applies coding and reimbursement guidelin ...
Customer Care Analyst - Taguig, Pilipinas - ING Business Shared Services B.V.
