- Someone who is a natural in Incident Management and experienced in triaging IT issues, and owning incident response.
- Have experience in supporting and troubleshooting SaaS applications.
- Knowledge in managing and configuring AWS platforms like Amazon Connect
- Preferably know basic Telco processes such as billing, subscription renewal, etc.
- Preferably familiar with customer service support processes and tools.
- Have a good understanding of IT networks and troubleshooting basic network issues.
- Can process available data and draft reports related to IT operations, if needed
- Understand basic software development life cycle
- Someone conscious of IT security and data privacy principles
- Ability to deal with changing priorities, and balance project and support workload
- Can work collaboratively with a team
- Excellent presentation and strong verbal and written communication skills
- Strong analytical and problem-solving skills
- Detail-oriented individuals that work well in a team environment and have a hunger to learn
- Adapts and responds well to change. Manages pressure effectively and copes with setbacks.
- Result-driven and have high customer service skills
- Preferably an experience working for a geographically diverse team
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Sales Operations Analyst
5 araw ang nakalipas
Novateur Coffee Concepts, Inc. Taguig, Philippines, Pilipinas Buong orasThe Sales Analyst is responsible for overseeing the implementation of all commercial strategies and tactics. He leads sales performance reports, analysis, planning, and forecasting with the objective of achieving business objectives across all sales channels -including targets on ...
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Cloud Operations Analyst
5 araw ang nakalipas
Willis Towers Watson Taguig, Manila, Pilipinas Buong orasWe are looking for a Cloud Support Analyst, you will be part of a team that keeps the business running for cloud products and services that are used 24 7 by Willis Towers Watson s clients around the world. You will be tasked to be part of a support team various Azure Cloud Enviro ...
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Security Operations Analyst
5 araw ang nakalipas
Baker McKenzie Philippines, Taguig, Pilipinas Buong orasThe Security Operations Analyst will provide technical, administrative, and procedural support for the Firm's information security program to protect the confidentiality, integrity, and availability of information systems in accordance with the Firm's business objectives, regulat ...
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IT Security Operations Analyst
5 araw ang nakalipas
Nityo Infotech Taguig, Pilipinas Buong orasQUALIFICATIONS:Graduate of B.S. in Computer Engineering, Computer Science or any IT related disciplineMust be familiar on various security concepts and toolsMust be familiar with ITIL processesFamiliarity with various IT Operations processes3-5 years' work experience in IT ...
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IT Security Operations Analyst
3 araw ang nakalipas
Nityo Infotech Taguig, Pilipinas PermanentBRIEF JOB DESCRIPTION / NATURE OF WORK: · • Implement computer security standards, policies and guidelines for all systems, the enterprise network and database to ensure the confidentiality, availability and integrity of the bank's information is preserved at all times. · • Execu ...
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IT Security Operations Analyst
1 linggo ang nakalipas
Nityo Infotech Taguig, PilipinasQUALIFICATIONS: · Graduate of B.S. in Computer Engineering, Computer Science or any IT related discipline · Must be familiar on various security concepts and tools · Must be familiar with ITIL processes · Familiarity with various IT Operations processes · 3-5 years' work experien ...
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Cyber Security Operations Analyst
5 araw ang nakalipas
DITO Telecommunity Corporation Philippines, Taguig, Pilipinas Buong orasOverview · An analyst who monitors networks, computers, and applications looking for events and traffic indicators that signal intrusion or indicators of compromise. Triages security alerts and responds according to published protocols. He is responsible for evaluating security l ...
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Jr. Operations Support Analyst
5 araw ang nakalipas
Polytechnic University of the Philippines Philippines, Taguig, Pilipinas Buong orasDescription: · The main purpose of this role is to deliver a high-quality customer experience across the Korn Ferry online products business. · Duties and Responsibilities: · The Operations Support Analyst will be responsible for all logistical aspects of a client engagement incl ...
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Accounting Operations Analyst II
1 linggo ang nakalipas
Thermo Fisher Scientific Taguig City, Pilipinas Buong orasJob Description · Business Job Title: Accounting Operations Analyst II · Job Profile Title: Accounting Operations Analyst II · Direct Report To: Accounting Operations Supervisor · Career Band: Band 3 · Position Location: Manila, Philippines · Number of Direct Reports: 0 · Positio ...
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Lead Analyst, FP&A Operations
5 araw ang nakalipas
Diageo Taguig, Philippines, Pilipinas Buong orasJob Description · About us · Diageo is the world's leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray, Gordons, and Guinness. Our purpose – Celebrating life, every day, everywhere – has an ...
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Operational Excellence Sr. Analyst
5 araw ang nakalipas
Willis Towers Watson Taguig, Manila, Pilipinas Buong orasThe Role · Data Analysis and Dashboarding · Collect, validate and analyse data fr om various sources to measure and monitor the performance of Outsourcing GB processes and functions · Use data analysis and visualisation tools, such as Excel, Power BI, etc., to present data in a c ...
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Investment Operations Analyst Onboarding
5 araw ang nakalipas
Willis Towers Watson Taguig, Manila, Pilipinas Buong orasThe Role · The Manila Onboarding is under Investment Operations a team within the Investments line of business. · The Manila Onboarding is part of WTW Global Investment Operations that is responsible for three types of onboarding work streams: Client Onboarding (COB), Manager Onb ...
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Investment Operations Analyst Onboarding
2 linggo ang nakalipas
Willis Towers Watson Taguig, Pilipinas Buong orasThe Role · The Manila Onboarding is under Investment Operations a team within the Investments line of business. · The Manila Onboarding is part of WTW Global Investment Operations that is responsible for three types of onboarding work streams: Client Onboarding (COB), Manager Onb ...
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Process Analyst, Procurement Operations
5 araw ang nakalipas
Diageo Taguig, Philippines, Pilipinas Buong orasJob Description · Ensure effective and efficient execution of the operational and Procurement Operation activities by supporting sourcing activities, negotiation, resolving operational procurement issues and act as an interface between requisitioners and procurement community to ...
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Operations Software Analyst
6 araw ang nakalipas
FIS Global Makati City, Pilipinas OTHERPosition Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor of Computer Science Travel Percentage : · 0%Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a ...
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Customs Operations Analyst
5 araw ang nakalipas
TASQ Staffing Solutions Makati, Pilipinas Buong orasJob Type: Full-time, Day ShiftWork Setup: Makati Office - HybridQualifications:● Graduate of Customs Administration● Must have customs background● Experience in Expedient is a plus.● Knowledgeable in incoterm and basic shipping documents.● Knowledge of Microsoft Office Suite incl ...
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Infrastructure and Operations Analyst
5 araw ang nakalipas
TASQ Staffing Solutions Pasig, PilipinasSpecific Responsibilities: · - Remotely monitor infrastructure and operations computing and networking systems hosted by the client or a service provider adhering to all agreed Service Level Agreements, IT policies and procedures. · Proactive monitoring of IT Infrastructure and S ...
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Infrastructure and Operations Analyst
1 linggo ang nakalipas
TASQ Staffing Solutions Pasig, PilipinasSpecific Responsibilities: · Provide IT Operational Support to the Business and monitoring the Infrastructure and Services · 1. Monitor client systems through various tools · 2. Communicate by email, phone, and messaging solutions · 3. Manage support request cases/tickets through ...
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Senior Sales Operations Analyst
5 araw ang nakalipas
Deltek Systems Philippines, Makati City, Pilipinas Buong orasPosition Responsibilities · Own & execute sales operations processes as assigned, including (but not limited to) sales territory maintenance, leads management, account management, sales territory dispute resolution, and other processes. · Proactively document standard operating p ...
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Senior Sales Operations Analyst
5 araw ang nakalipas
Deltek Systems Makati City, Philippines, Pilipinas Buong orasPosition Responsibilities · Own & execute sales operations processes as assigned, including (but not limited to) sales territory maintenance, leads management, account management, sales territory dispute resolution, and other processes. · Proactively document standard operating p ...
Platform Operations Analyst - Taguig, Philippines, Pilipinas - NCS Group
Paglalarawan
At NCS and Amaysim , we want things to be amazingly simple for our customers - which is the focus of our awesome staff. As part of this role, you'll be responsible for providing guidance to an established team to deliver and improve our IT support offering. You'll need to make sure that Macs don't start a war with the PCs, and that our SOE, internal platforms and software are helping our teams get the best out of their workday rather than causing them angst.
Who are we looking for