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Infrastructure and Operations Analyst
1 linggo ang nakalipas
TASQ Staffing Solutions Pasig, PilipinasSpecific Responsibilities: · Provide IT Operational Support to the Business and monitoring the Infrastructure and Services · 1. Monitor client systems through various tools · 2. Communicate by email, phone, and messaging solutions · 3. Manage support request cases/tickets through ...
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Operations Software Analyst
5 araw ang nakalipas
FIS Global Makati City, Pilipinas OTHERPosition Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor of Computer Science Travel Percentage : · 0%Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a ...
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Customs Operations Analyst
4 araw ang nakalipas
TASQ Staffing Solutions Makati, Pilipinas Buong orasJob Type: Full-time, Day ShiftWork Setup: Makati Office - HybridQualifications:● Graduate of Customs Administration● Must have customs background● Experience in Expedient is a plus.● Knowledgeable in incoterm and basic shipping documents.● Knowledge of Microsoft Office Suite incl ...
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SALES OPERATIONS ANALYST
1 linggo ang nakalipas
MicroSourcing Quezon City, Philippines, Pilipinas Buong orasQualifications:3-5 years of experience as a Sales Operations Analyst or Deal Desk Analyst in customer, sales, or channel operations or support. · Proficient in Salesforce or other CRM · Solid planning and analytical skills · Excellent English communication skills: oral and writte ...
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Security Analyst Operations
4 araw ang nakalipas
Sourcefit Philippines Inc Quezon City, Pilipinas Buong orasThe Security Analyst Operations takes responsibility for delivering the client's Cyber Security Operations capability, working with line management to set the Security Operations vision, roadmap and standards in line with the company's policies and frameworks, and to deliver effe ...
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Sales Operations Analyst
4 araw ang nakalipas
Novateur Coffee Concepts, Inc. Taguig, Philippines, Pilipinas Buong orasThe Sales Analyst is responsible for overseeing the implementation of all commercial strategies and tactics. He leads sales performance reports, analysis, planning, and forecasting with the objective of achieving business objectives across all sales channels -including targets on ...
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Security Analyst Operations
4 araw ang nakalipas
Sourcefit Philippines, Quezon City, Pilipinas Buong orasPosition Summary · The Security Analyst Operations takes responsibility for delivering the client's Cyber Security Operations capability, working with line management to set the Security Operations vision, roadmap and standards in line with the company's policies and frameworks, ...
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Financial Operations Analyst
1 linggo ang nakalipas
Sourcefit Quezon City, Pilipinas Buong orasPosition Summary: · The Financial Operations Analyst is responsible for performing key accounting and operational functions such as revenue recognition, cash allocation and reconciliation, billing, SOX audit controls, and financial systems support for assigned senior living commu ...
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Cloud Operations Analyst
4 araw ang nakalipas
Willis Towers Watson Taguig, Manila, Pilipinas Buong orasWe are looking for a Cloud Support Analyst, you will be part of a team that keeps the business running for cloud products and services that are used 24 7 by Willis Towers Watson s clients around the world. You will be tasked to be part of a support team various Azure Cloud Enviro ...
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Security Operations Analyst
4 araw ang nakalipas
Baker McKenzie Philippines, Taguig, Pilipinas Buong orasThe Security Operations Analyst will provide technical, administrative, and procedural support for the Firm's information security program to protect the confidentiality, integrity, and availability of information systems in accordance with the Firm's business objectives, regulat ...
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Platform Operations Analyst
4 araw ang nakalipas
NCS Group Taguig, Philippines, Pilipinas Buong orasAt NCS and Amaysim , we want things to be amazingly simple for our customers - which is the focus of our awesome staff. As part of this role, you'll be responsible for providing guidance to an established team to deliver and improve our IT support offering. You'll need to make su ...
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IT Security Operations Analyst
4 araw ang nakalipas
Nityo Infotech Taguig, Pilipinas Buong orasQUALIFICATIONS:Graduate of B.S. in Computer Engineering, Computer Science or any IT related disciplineMust be familiar on various security concepts and toolsMust be familiar with ITIL processesFamiliarity with various IT Operations processes3-5 years' work experience in IT ...
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IT Security Operations Analyst
1 linggo ang nakalipas
Nityo Infotech Taguig, PilipinasQUALIFICATIONS: · Graduate of B.S. in Computer Engineering, Computer Science or any IT related discipline · Must be familiar on various security concepts and tools · Must be familiar with ITIL processes · Familiarity with various IT Operations processes · 3-5 years' work experien ...
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IT Security Operations Analyst
2 araw ang nakalipas
Nityo Infotech Taguig, Pilipinas PermanentBRIEF JOB DESCRIPTION / NATURE OF WORK: · • Implement computer security standards, policies and guidelines for all systems, the enterprise network and database to ensure the confidentiality, availability and integrity of the bank's information is preserved at all times. · • Execu ...
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Senior Sales Operations Analyst
4 araw ang nakalipas
Deltek Systems Makati City, Philippines, Pilipinas Buong orasPosition Responsibilities · Own & execute sales operations processes as assigned, including (but not limited to) sales territory maintenance, leads management, account management, sales territory dispute resolution, and other processes. · Proactively document standard operating p ...
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Senior Sales Operations Analyst
4 araw ang nakalipas
Deltek Systems Philippines, Makati City, Pilipinas Buong orasPosition Responsibilities · Own & execute sales operations processes as assigned, including (but not limited to) sales territory maintenance, leads management, account management, sales territory dispute resolution, and other processes. · Proactively document standard operating p ...
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Sales Operations Analyst
4 araw ang nakalipas
Ninja Van Philippines, Manila, Pilipinas Buong orasNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics ...
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Sales Operations Analyst
4 araw ang nakalipas
Parameta Solutions Philippines, Manila, Pilipinas Buong orasThe TP ICAP Group is a world leading provider of market infrastructure. · Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. · Thr ...
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Operations Monitoring Analyst
4 araw ang nakalipas
The Dairy Farm Company Limited ROHQ Metro Manila / NCR, Pilipinas Buong orasThe TeamIT Infrastructure is a member of the Center of Excellence for DFI Retail Group. Our scope includes Datacenter, Public Cloud, Operating Systems, Networks, Databases and DevSecOps. We operate in 9 countries for 16 brands. · The RoleThe DFSC Monitoring Analysts (MA) is resp ...
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Sales Operations Analyst
4 araw ang nakalipas
DBC Philippines Philippines, Manila, Pilipinas Buong orasCompany Description · Part of the Deep Blue Group of Companies, DBC Philippines is a fast-growing business delivering innovative, digital, and high volume solutions to the Australian retail property market. Working across multiple products and brands, with a focus on the sale and ...
Infrastructure and Operations Analyst - Pasig, Pilipinas - TASQ Staffing Solutions
Paglalarawan
Specific Responsibilities:
- Remotely monitor infrastructure and operations computing and networking systems hosted by the client or a service provider adhering to all agreed Service Level Agreements, IT policies and procedures.
Proactive monitoring of IT Infrastructure and Services with appropriate remedial actions or escalation to ensure mitigation of fault.
Provide first-level contact to clients by manning virtual phones to receive called-in requests
Input the called-in request details into the ITSM environment and assign them properly
Manage request tickets remotely through the ITSM environment or app selected by the client/partner
o Ensure prioritization is strictly observed
o Attend to the support requests; Escalate when necessary
o Monitor all requests cases / tickets (especially those pending closure) and update as necessary
o Fill out any reporting requirements
Document collected information from tickets to aid further analysis to prevent recurrence, when possible, there will be methods to manage the documentation and reports.
Fill up and submit shift reports, create periodic team reports and present them
Overseeing deployments, software releases and patches into live environments to ensure service uptime and continual improvement
Regular review and constant improvement of Monitoring Systems to ensure they are in-scope, identify risks and improve efficiency
Participate in company activities designed to achieve and further the goals, mission, and vision of the company. This may be in the form of and not limited to administrative meetings, training, process improvement, employee development, and approved activities beyond this scope.
Non- negotiables:
- Knowledge in LINUX > BASH Scripting
- 10mbps connection