Trabaho
>
Manila

    Operations Monitoring Analyst - Metro Manila, Pilipinas - The Dairy Farm Company Limited ROHQ

    The Dairy Farm Company Limited ROHQ
    The Dairy Farm Company Limited ROHQ Metro Manila, Pilipinas

    1 linggo ang nakalipas

    Default job background
    Paglalarawan
    The TeamIT Infrastructure is a member of the Center of Excellence for DFI Retail Group. Our scope includes Datacenter, Public Cloud, Operating Systems, Networks, Databases and DevSecOps. We operate in 9 countries for 16 brands.
    The RoleThe DFSC Monitoring Analysts (MA) is responsible for the monitoring and timely escalation of all events notification that will arise during their working shift. MA is also responsible in the execution of all the manual tasks according to its schedule as specified in the job sheets.
    Key Responsibilities
    • Perform the execution of manually triggered jobs according to its defined schedule as specified in the job sheet. These includes daily, weekly, monthly jobs and adhoc requests.
    • Escalate to respective support engineer by making phone call and sending email to the team for any job that will fail to meet the service level agreements (sla) as specified in the job sheet. Same escalation will be made for any event notification alert that will be received.
    • Performs logging of ticket for all event notification alerts that will be received, or any failed jobs listed in the job sheet.
    • Call Service Desk and ask them to execute the Incident Management Process for all P1 category incident.
    • Make a follow up call to support engineer if in case there is no response or update provided after an hour.
    • Performs standard operational service requests and have them resolved and closed the corresponding ticket with in the SLA.
    • Performs job recovery as stated in the job sheet.
    • Perform tape labeling and monitor system backup status.
    • Prepare shift report which will include all the list of untoward incidents including the action taken happened during the entire shift.
    • Perform other adhoc duties assigned by the Operation Shift leader.
    Key Requirements
    • Preferably graduate of any IT related course.
    • Having an On the Job (OJT) working experience on a similar field will be an advantage.
    • Ability to work well with others
    • Ability to perform tasks with minimal supervision.
    • Able to do multi-tasking.
    • Follow instructions properly.
    • Adapt in a fast-paced environment
    • Able show willingness to follow instructions and tackle tasks.
    • Average verbal and written English communication skills.
    • Good sense of ownership and commitment towards work.
    • Able to adhere to standards & procedures and maintain confidentiality.
    Others:
    • Able to work on a night shift.
    • Flexible enough and able to adapt with the shifting or change in the schedules.
    • Able to work on a holiday including Christmas and New Year's Day.
    • Able to report to work for over time or on a rest day if needed.
    • Able to work on an extended shift if the situation arises.
    Role Specific Technical Competencies
    • Proficient in Microsoft Office.
    • Basic understanding and knowledge in Windows and LINUX Operating systems.
    • Basic understanding of WAN and LAN network topologies.
    • Knowledgeable in computer concepts and functionalities.
    • Preferred but not required knowledge in UC4.
  • John Clements Consultants Inc

    Monitoring and Observability Analyst

    6 araw ang nakalipas

    John Clements Consultants Inc Metro Manila, Pilipinas

    The successful candidate will work closely with other leaders in infrastructure engineering, product development, operations, and Application support to enable monitoring that will ensure service reliability. He/she must understand how different methods of service and system moni ...

  • Shopee

    Social Media Monitoring Analyst

    4 araw ang nakalipas

    Shopee Manila, Pilipinas

    Job Description: · Develop and implement a robust social media listening strategy using advanced monitoring tools. · Track brand mentions, sentiment analysis, and key industry conversations across relevant platforms. · Identify emerging trends and potential opportunities for enga ...

  • ING

    Transaction Monitoring Business Analyst

    4 araw ang nakalipas

    ING Makati, Pilipinas Buong oras

    Global KYC Business Analyst (Transaction Monitoring) · Within Global KYC, we are looking for Business Analysts for Transaction Monitoring. In this role, you will be part of an exciting journey towards truly global standardization within the domain of KYC for ING. · You will be in ...

  • ING

    Transactions Monitoring Incident Management Business Analyst

    4 araw ang nakalipas

    ING Makati, Pilipinas Buong oras

    Global KYC Business Analyst (Transaction Monitoring) · You will be involved with the development of the Global KYC Digital Service contributing to socially relevant topics such as Anti-Money Laundering, Counter Terrorism Financing, Fraud, Sanctions and their global implementation ...

  • Cardinal Health

    Sr Analyst, Perf Monitoring

    2 araw ang nakalipas

    Cardinal Health Taguig, Philippines, Pilipinas Buong oras

    What Performance Monitoring contributes to Cardinal Health · Performance Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. · Qualifications · Bachelors degree required · Minimum of 2 years experience in Quality in a call center/BPO/share ...

  • Microsourcing Philippines Inc

    Cybersecurity Analyst

    6 araw ang nakalipas

    Microsourcing Philippines Inc Metro Manila, Pilipinas

    Cybersecurity Analyst, be 100% YOU with MicroSourcing · A Cybersecurity Analyst is expected to:Have a working understanding of reviewing suspicious threat activity via logs and security applications to determine the nature of a possible threat. Analyst will also be able to decide ...

  • Eclaro Business Solutions Incorporated

    SOC Analyst

    6 araw ang nakalipas

    Eclaro Business Solutions Incorporated Metro Manila, Pilipinas

    SOC Analyst · Role · We are looking for a SOC Analyst to join our Cyber Defense Center. He/She will be in charge to protect group by detecting and responding to cyber incidents. Security threats have increased drastically in the last few years and organizations are facing an inc ...

  • Hitachi Solutions Philippines Corporation

    Billing Analyst

    3 araw ang nakalipas

    Hitachi Solutions Philippines Corporation Metro Manila, Pilipinas

    The Benefits: · Annual Performance Review, Annual Training, Learning portal access to unlimited online training courses, Milestone celebrations, Gifts on special occasions, Flexible benefit plan, Weekly lunch reimbursement, Life insurance, Employee assistance program on mental he ...

  • Sciente International Pte Ltd

    Lead- Quality Analyst

    4 araw ang nakalipas

    Sciente International Pte Ltd Metro Manila, Pilipinas Buong oras

    Job Summary · An exciting opportunity for a Lead Quality Analyst play a crucial role in ensuring the delivery of high-quality products and services for a leading client in the Insurance sector. · You will have the opportunity to shape the quality assurance process, collaborate w ...

  • Stagwell

    Service Desk Analyst

    3 araw ang nakalipas

    Stagwell Manila, Pilipinas Buong oras

    Stagwell empowers talented, passionate, and creative leaders with vision to deliver breakthrough ideas on behalf of the worldâs most ambitious clients. · We believe that the differences among us fuel innovation and drive us to achieve extraordinary results. We take great pride in ...

  • Bank of the Philippine Islands (BPI)

    Finance Business Analyst

    6 araw ang nakalipas

    Bank of the Philippine Islands (BPI) Manila, Pilipinas Buong oras

    Responsibilities · The Finance Business Analyst is primarily responsible for reviewing, monitoring and preparing reports that will assist the Finance Business Partner and the business head in understanding the financial performance of the business. The position is also responsibl ...

  • Asia Peopleworks Inc

    Business Analyst with E-commerce experience

    6 araw ang nakalipas

    Asia Peopleworks Inc Metro Manila, Pilipinas

    Responsibilities:Collect and analyze data: This involves collecting data from various sources, analyzing it, and presenting it in a clear and concise manner. You may use various tools such as Google Analytics, Excel, and SQL to collect and analyze data. · Develop insights: You wi ...

  • Longsage Group

    Payment Specialist

    4 araw ang nakalipas

    Longsage Group Manila, Pilipinas

    A conglomerate company located in South East Asia with businesses related to IT Services , Online Games, Crypto Exchange Platform where we have established ourselves as a leading provider of cutting-edge gaming experiences and solutions. We are guided by a commitment to excellenc ...

  • Shepherd

    Sports Trader

    4 araw ang nakalipas

    Shepherd Manila, Pilipinas

    · DISCLAIMER: This job posting is intended for active pooling of candidates who will become part of our talent pool. Your qualifications will be assessed against both current and future job openings. Should your application align with a role that corresponds to your skills and e ...

  • The Dairy Farm Company Limited ROHQ

    SAP Basis Administrator

    6 araw ang nakalipas

    The Dairy Farm Company Limited ROHQ Metro Manila, Pilipinas

    The Role · The Senior Analyst for Basis is responsible for ensuring SAP System and Security Administration meets approved business requirements. · Key Responsibilities Owns fist-level Basis, Security and SAP Application Infrastructure incident-handling · First point-of-contact f ...

  • Xurpas, Inc.

    Cybersecurity Analyst – Linux wise

    2 araw ang nakalipas

    Xurpas, Inc. Philippines, Manila, Pilipinas Buong oras

    Xurpas Inc. is a trusted, publicly listed technology company with twenty years of experience. We focus on helping our customers by offering digital transformation services including website and mobile app development, software solutions for enterprise resource planning and HRIS, ...

  • Diversify Intelligent Staffing Solutions Inc

    Senior Software Engineer

    2 araw ang nakalipas

    Diversify Intelligent Staffing Solutions Inc Metro Manila / NCR, Pilipinas Buong oras

    Our team in Melbourne is seeking a highly skilled and experienced Senior Software Engineer who will be responsible for developing high-quality software solutions, leading technical projects, and mentoring junior team members. The Senior Software Engineer will be a champion of Con ...

  • Stagwell

    Service Desk Analyst

    1 linggo ang nakalipas

    Stagwell Manila, Pilipinas

    Stagwell empowers talented, passionate, and creative leaders with vision to deliver breakthrough ideas on behalf of the world's most ambitious clients. · We believe that the differences among us fuel innovation and drive us to achieve extraordinary results. We take great pride in ...

  • Shopee

    Operational Excellence

    4 araw ang nakalipas

    Shopee Manila, Pilipinas

    Job Description: · Job Overview: · As an Analyst/ Associate within the SPX Express Operational Excellence Team, you will play a pivotal role in leveraging data insights, executing projects, and fostering cross-team collaboration. Your focus on project management and coordination ...

  • Shopee

    Operational Excellence Associate

    6 araw ang nakalipas

    Shopee Manila, Pilipinas Buong oras

    Job Description: · Job Overview: · As an Analyst/ Associate within the SPX Express Operational Excellence Team, you will play a pivotal role in leveraging data insights, executing projects, and fostering cross-team collaboration. Your focus on project management and coordination ...