- Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.
- Reviews all major deliverables with clients (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.
- Oversees New Client Start Up Operations.
- Ensures that client issues are dealt with in an efficient manner, informing the Director of Client Services any problems that may arise.
- Oversees administration of each client contract according to the contract terms
- Approves Change Orders and invoices, and is responsible for periodic payment collections.
- Works closely with the project team to regularly update pertinent client data and maintain a continuous knowledge of set up and updates status in order to identify potential issues and/or opportunities within or related to any start up or database updated project.
- Ensures that all Triage processes and procedures are followed and quality standards are met.
- Pursues opportunities for account growth and new business, involving the DCR and VP of Sales as needed.
- Communicates the client's goals and represent the client's interests to the team.
- Provides regular communication that meets or exceeds client expectations.
- Providers clients with an effective understanding of company capabilities and service, and communicates all triage offerings to the clients as appropriate.
- Responsible for regular input in CRM on all account activity, including status and call reports on a weekly basis.
- Oversee data warehouse training for key account contacts.
- Oversee annual client retraining when appropriate.
- Assist sales personnel with running reports using the data warehouse portal.
- Present via conference call or in person annual performance results and outcomes in accordance with client tier level benefits and the triage client review process.
- Prepare all necessary stewardship documents for service review to included performance and ROI.
- Review all other essential account informational items (i.e. system profile review) for accuracy.
- Ensure renewal terms for each account are properly processed and entered into the triage billing application.
- Re-supply clients with training and marketing materials and custom forms as needed. Charge back the costs of those forms to clients as appropriateQualified applicants can expect a call within 24-72 business hours. A follow-up text and email will be sent for those who were unable to respond.
-
Accounting Manager
4 araw ang nakalipas
DNO FOOD VENTURES CORPORATION Cebu City, Pilipinas Buong orasMaintaining financial reports, records, and general ledger accounts.Preparing journal entries, analyses, and account reconciliations and assisting with monthly close processes.Contributing to the development and review of annual operating budgets and performance projections.Maint ...
-
Accounting Manager
5 araw ang nakalipas
Dempsey Resource Management Inc. Cebu City, Pilipinas Buong orasJOB DETAILS: SALARY RANGE: ₱50,000 – ₱70,000- Competitive salary based on experience- Paid sick leave and vacation leave upon regularization- Other company bonuses and incentivesWORK LOCATION: Cebu City- Bachelor's Degree in Finance/Accountancy/Banking or equivalent- Certified Pu ...
-
Account Manager
1 linggo ang nakalipas
TASQ Staffing Solutions Cebu City, Pilipinas*This is not a lead or a manager-level role. · Qualifications: · Graduate of any Bachelor's degree (4-5 years course) · Must have at least 2 years of operational, customer service, client relation/account management experience (voice experience) · Strong account management/client ...
-
Account Manager
1 linggo ang nakalipas
TASQ Staffing Solutions Cebu City, Pilipinas*This is not a lead or a manager-level role. · Qualifications: · Graduate of any Bachelor's degree (4-5 years course) · Must have at least 2 years of operational, customer service, client relation/account management experience (voice experience) · Strong account management/client ...
-
Account Manager
5 araw ang nakalipas
MICHAEL PAGE INTERNATIONAL RECRUITMENT (PHILIPPINES) INC. Cebu City, Philippines, Pilipinas Buong orasA leading demand generation agency working with incredible brands · Founding team have years of experience in B2B marketing & sales experience · About Our Client · A leading demand generation agency working with incredible brands ranging from early stage start ups, to large ventu ...
-
Accounting Manager
5 araw ang nakalipas
Dempsey Cebu City, Pilipinas Buong orasJOB QUALS:Must be a licensed CPAMust have at least 10 years experience, with at least 3 years in managerial levelKnowledge & experience in ERP, computer literate SALARY RANGE : P45,000-60,000/monthWORK SCHEDULE : 8AM – 6:30PM (Monday to Friday)WORK LOCATION: 15th Floor, BPI Corpo ...
-
Accounting Manager
5 araw ang nakalipas
Dempsey Resources Management Inc Cebu City, Pilipinas Buong orasMust be a licensed CPAMust have at least 10 years experience, with at least 3 years in managerial levelKnowledge & experience in ERP, computer literate SALARY RANGE : P45,000-60,000/month ...
-
Accounting Manager
5 araw ang nakalipas
Monroe Consulting Group Mandaue City, PilipinasExecutive search firm Monroe Consulting Group Philippines is recruiting on behalf of a leading motorcycle dealership for their requirement of an Accounting Manager. This position requires onsite reporting at Cebu City. · Job Purpose: · Responsible for scheduling and prioritizing ...
-
Sales Account Manager/ Cebu/ 23k-25k
1 araw ang nakalipas
Dempsey Resource Management Inc Cebu City, Pilipinas Buong orasDuties and Responsibilities:Telemarketing and client hunting.Create cost proposalAttends meeting needed for the customerDo presentation of company and product profileCreate and submit weekly reportsMonitor and Control account deliveries and receivablesQualifications:Proficient in ...
-
Account manager/ Mandaue Cebu/20k-30k
3 araw ang nakalipas
Dempsey Resource Management Inc Mandaue City, PilipinasResponsibilities: · Reports directly to the Sales Manager. · Client Relationship Management: · o Serve as the main point of contact for assigned clients. · o Establish and maintain strong, long-lasting client relationships. · o Understand client needs and objectives to effect ...
-
Medical Devices Account Manager
2 linggo ang nakalipas
Med Supply US Lapu-Lapu City, Pilipinas Remote na trabaho Buong orasAbout UsMed Supply US is a leading provider of durable medical equipment, specializing in continuous glucose monitors and catheters. We are dedicated to improving the quality of life for patients with chronic medical conditions by offering high-quality products and exceptional se ...
-
Account Manager
5 araw ang nakalipas
Ardent Networks Inc. Philippines, Central Visayas, Pilipinas Buong orasCompany Description · Ardent Networks, Inc. is a leading distributor and developer of new and value-added business opportunities in the technology industry. With over a decade of experience, Ardent Networks partners with leading technology providers to deliver innovative solution ...
-
Account Manager
5 araw ang nakalipas
Hotel and Spa Essentials Inc. Philippines, Central Visayas, Pilipinas Buong orasDeveloping a solid and trusting relationship between clients and company · Resolving client issues and complaints · Developing a complete understanding of account needs · Anticipating account changes and improvements · Managing communications between clients and internal teams · ...
-
Account Manager
5 araw ang nakalipas
Virtual Staffing Solutions Eastern Visayas, Philippines, Pilipinas Buong orasResponsibilities: · Developing effective communication platforms for clients and staff · Main point of contact and escalation of the client Liaison to Operations on any client demand or communication · Liaising with different departments about client queries, including recruitm ...
-
Account Manager
5 araw ang nakalipas
Asia Select, Inc. (ASI) Philippines, Central Visayas, Pilipinas Buong orasThe Account Manager (AM) shall serve as the primary business contact for the client and is responsible for client satisfaction. The AM will maintain a professional working relationship with assigned key client contacts in order to ensure appropriate delivery of service and attain ...
-
Finance & Accounting Manager
5 araw ang nakalipas
Rockwell Land Corporation Philippines, Central Visayas, Pilipinas Buong orasJob Description · Manage and oversee the daily operations of the Finance & Accounting Team such as but not limited to, general accounting, accounts payable, taxation , treasury and credit & collection. · Ensure on time month-end and year-end closing of books and produce financia ...
-
Account Manager, EMEA
5 araw ang nakalipas
AvePoint Philippines, Central Visayas, Pilipinas Buong orasAbout AvePoint · Collaborate with confidence. AvePoint provides the most advanced platform to optimize SaaS operations and secure collaboration. More than 9 million cloud users rely on our solutions. Our SaaS solutions are also available to managed service providers via more than ...
-
account service manager
2 linggo ang nakalipas
Metrobank Central Visayas, PilipinasBe #InGoodHands with Metrobank · Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to d ...
-
Accounts Payable Operations Manager
5 araw ang nakalipas
Kuehne Nagel Cebu, Pilipinas OTHERAre you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. You will be joining our high performing Knowledge Center Finance team in Cebu. Your ...
-
Team Lead
5 araw ang nakalipas
Microsourcing Philippines Inc Cebu City, Pilipinas Buong orasWith over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider. · Client Experience Account Manager, be 100% YOU with MicroSourcing · Client Experience Account Manager, together with the VP of ...
Account Manager - Cebu City, Pilipinas - TASQ Staffing Solutions
Paglalarawan
TASQ Staffing Solutions is looking for two Account Managers (Customer Service Representative II) in Cebu.The Account Manager role is not a lead or a manager level role.
Graduate of any Bachelor's degree (4-5 years course) we can also consider candidates who have completed at least 2 years of college with extensive account management/client relations experience.
Must have at least 2 years operational, customer service, client relation/account management experience (voice experience)Strong account management/client relations experience is required.
Excellent communication skillsExcellent client management/client relations skillsProficient in MS Office SuiteOpen to work onsite in Cebu Business Park, Cebu, PhilippinesOpen to graveyard scheduleCan start ASAPEssential Duties and Responsibilities: