Trabaho
>
Manila

    Customer Success Officer - Manila, Pilipinas - A&A Outsourcing Inc.

    A&A Outsourcing Inc.
    A&A Outsourcing Inc. Manila, Pilipinas

    10 oras ang nakalipas

    Default job background
    Buong oras
    Paglalarawan

    Job Description:

    • Responsible for ensuring accurate implementation of client payroll rules
    • Stay informed about changes in DOLE regulations and update the software correspondingly
    • Conduct payroll processing for clients
    • Create Excel backups for calculations
    • Automate payroll processes using the Human Capital Management Software (HCMS) for all clients
    • Manage data migration for both existing and new clients
    • Facilitate successful onboarding and implementation of the HCMS for clients
    • Collaborate with internal teams and clients to address any obstacles
    • Create project plans for each implementation and ensure all deadlines are met
    • Engage with clients, including on-site visits, to build strong relationships
    • Ensure prompt resolution of any post-implementation client issues
    • Foster client loyalty
    • Gain insight into client payroll regulations and policies during implementation
    • Collaborate with clients on the application of rules and policies using historical payroll data
    • Flag any inconsistencies in historical calculations to the client
    • Validate the feasibility of deploying client rules in the software
    • Address any customization requests from clients
    • Verify automated payroll calculations against Excel computations
    • Provide continuous support to clients
    • Other duties as assigned by the CompanyQualifications:
    • Minimum of 2 years experience as a Customer Success Officer in a Software as a Service Company, leading a team of at least 5 Implementation Analysts
    • Minimum of 2 years experience in software implementation
    • Minimum of 2 years experience in handling payroll for multiple clients
    • Familiarity with current DOLE regulations
    • Advanced proficiency in MS Excel
    • Willingness to travel for client meetings
    • Strong analytical and organizational abilities
    • Effective communication and presentation skills
    Salary Range: 25K - 35K
  • Dempsey Resource Management Inc.

    Customer Success Officer

    1 linggo ang nakalipas

    Dempsey Resource Management Inc. Manila, Pilipinas Buong oras

    1. Overall responsibility of perfect implementation of all client payroll rules2. Stay updated on changing DOLE rules and updating the software accordingly3. Runs payroll for clients.4. Develop Excel back-ups for calculation.5. Automate payroll on the HCMS for all current clients ...

  • Dempsey Resource Management

    Costumer Success Officer

    1 linggo ang nakalipas

    Dempsey Resource Management Manila, Pilipinas Buong oras

     Overall responsibility of perfect implementation of all client payroll rules  Stay updated on changing DOLE rules and updating the software accordingly  Runs payroll for clients.  Develop Excel back-ups for calculation.  Automate payroll on the HCMS for all current clients ...

  • Drake International Philippines

    Customer Success Officer

    1 araw ang nakalipas

    Drake International Philippines Makati, Pilipinas

    Drake's top client – – a network of multi-specialty medical clinic is hiring a Customer Success Officer to be part of their collaborative team in Makati City. · Core functions: · The Customer Success Officer is expected to manage customer queries and complaints. He/ She will al ...

  • DEMPSEY RESOURCE MANAGEMENT INC.

    Customer Success Officer

    4 araw ang nakalipas

    DEMPSEY RESOURCE MANAGEMENT INC. Makati, Pilipinas Buong oras

    Qualifications: At least 2 years experience as Customer Success Officer in a Software as a Service Companyleading at least 5 Implementation Analyst At least 2 years experience in software Implementation At least 2 years experience in calculating payroll for multiple clients. ...

  • Dempsey Resource Management Inc.

    Customer Success Officer

    4 araw ang nakalipas

    Dempsey Resource Management Inc. Makati, Pilipinas Buong oras

    DIRECT HIRINGCUSTOMER SUCCESS OFFICER: Job Description:  Overall responsibility of perfect implementation of all client payroll rules  Stay updated on changing DOLE rules and updating the software accordingly  Runs payroll for clients.  Develop Excel back-ups for calculation. ...

  • Dempsey Resource Management Inc

    Customer Success Officer

    4 araw ang nakalipas

    Dempsey Resource Management Inc Makati, Pilipinas Buong oras

    Job Description: Overall responsibility of perfect implementation of all client payroll rules Stay updated on changing DOLE rules and updating the software accordingly Runs payroll for clients. Develop Excel back-ups for calculation. Automate payroll on the HCMS for all curr ...

  • Dempsey Resource Management, Inc.

    Customer Success Officer

    2 araw ang nakalipas

    Dempsey Resource Management, Inc. Makati, Pilipinas Permanent

    Qualifications: · - At least 2 years experience as Customer Success Officer in a Software as a Service Company leading at least 5 Implementation Analyst · - At least 2 years experience in software Implementation · - At least 2 years experience in calculating payroll for multiple ...

  • Dempsey

    Customer Success Officer

    1 linggo ang nakalipas

    Dempsey Makati, Pilipinas Buong oras

    Qualifications: At least 2 years experience as Customer Success Officer in a Software as a Service Companyleading at least 5 Implementation Analyst At least 2 years experience in software Implementation At least 2 years experience in calculating payroll for multiple clients. ...

  • Dempsey Resource Management Inc

    Customer Success Officer

    4 araw ang nakalipas

    Dempsey Resource Management Inc Makati, Pilipinas Buong oras

    Salary: Php 25-35KQualifications:  At least 2 years experience as Customer Success Officer in a Software as a Service Company leading at least 5 Implementation Analyst  At least 2 years experience in software Implementation  At least 2 years experience in calculating payroll f ...

  • Dempsey Resource Management, Inc.

    Customer Success Officer

    4 araw ang nakalipas

    Dempsey Resource Management, Inc. Makati, Pilipinas Buong oras

    CUSTOMER SUCCESS OFFICER:Job Description: Overall responsibility of perfect implementation of all client payroll rules Stay updated on changing DOLE rules and updating the software accordingly Runs payroll for clients. Develop Excel back-ups for calculation. Automate payroll ...

  • Dempsey Resource Management Inc.

    Customer Success Officer

    4 araw ang nakalipas

    Dempsey Resource Management Inc. Makati, Pilipinas Buong oras

    CUSTOMER SUCCESS OFFICERQUALIFICATIONS: · •At least 2 years experience as Customer Success Officer in a Software as a Service Company leading at least 5 Implementation Analyst · •At least 2 years experience in software Implementation · •At least 2 years experience in calculating ...

  • DEMPSEY INC.

    Customer Success Officer

    1 linggo ang nakalipas

    DEMPSEY INC. Makati, Pilipinas Buong oras

    Job Description: Overall responsibility of perfect implementation of all client payroll rules Stay updated on changing DOLE rules and updating the software accordingly Runs payroll for clients. Develop Excel back-ups for calculation. Automate payroll on the HCMS for all curr ...

  • DEMPSEY INC

    Customer Success Officer

    1 araw ang nakalipas

    DEMPSEY INC Makati, Pilipinas Buong oras

    Job Description:  Overall responsibility of perfect implementation of all client payroll rules  Stay updated on changing DOLE rules and updating the software accordingly.  Runs payroll for clients.  Develop Excel back-ups for calculation.  Automate payroll on the HCMS for al ...

  • Dempsey Resource Management Inc.

    Customer Success Officer

    4 araw ang nakalipas

    Dempsey Resource Management Inc. Makati, Pilipinas Buong oras

    WORK LOCATION: Makati City | Willing to travel for business trips to meet clientsWORK SCHEDULE: Monday - Friday | With ALTERNATE Saturdays | FLEXIBLE TIME IN from 7:00 AM - 9:00 AMSALARY RANGE: ₱25,000 - ₱35,000QUALIFICATIONS:- At least 2- 5 years of work experience as a Customer ...

  • Dempsey Resources Management Inc

    Customer Success Officer

    4 araw ang nakalipas

    Dempsey Resources Management Inc Makati, Pilipinas Buong oras

     Minimum of 2 years related experience in HRIS SaaS sales Willing to travel for business trips to meet clients Good communication and presentation skills Outgoing, highly-motivated, aggressive, ambitious and competitive IT and HR background is a plus ...

  • Eteam Workforce Private Corporation

    Client Success Officer

    3 araw ang nakalipas

    Eteam Workforce Private Corporation Pasig, Pilipinas Contract

    OPEN FOR FRESH GRADUATESTitle: Client Success OfficerContract Duration: 6 monthsSalary Offer: Php20, ,000Location: Ortigas, PasigWork Arrangement: HybridJOB DESCRIPTIONClient Success Officer must have excellent communication, social, administrative, record-keeping and computing s ...

  • C&E Publishing, Inc.

    Customer Success Officer

    1 linggo ang nakalipas

    C&E Publishing, Inc. Quezon City, Pilipinas Buong oras

    WE ARE IN NEED OF:CUSTOMER SUCCESS OFFICER(P18,000 – P 23,000)Job Description: · •Customer Service (Technical Support) · •Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs · •End-User Training ...

  • C&E Publishing, Inc.

    Customer Success Officer

    1 araw ang nakalipas

    C&E Publishing, Inc. Quezon City, Pilipinas

    WE ARE IN NEED OF: · CUSTOMER SUCCESS OFFICER · (P18,000 – P 23,000) · Job Description: · • Customer Service (Technical Support) · • Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs · • End-U ...

  • Dempsey Resource Management Inc.

    Customer Success Officer

    14 oras ang nakalipas

    Dempsey Resource Management Inc. Rizal, Pilipinas Buong oras

    Customer Success Officer Job Description: Overall responsibility of perfect implementation of all client payroll rules Stay updated on changing DOLE rules and updating the software accordingly Runs payroll for clients. Develop Excel back-ups for calculation. Automate payroll ...

  • Raya Regenerative

    Marketing Officer

    4 araw ang nakalipas

    Raya Regenerative Philippines, Manila, Pilipinas Buong oras

    We are looking for a passionate Marketing Officer to plan and oversee the organization's marketing activities and campaigns. You will be the one to ensure that all marketing operations are successful in meeting the goals set by management. A successful Marketing officer must have ...