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    Data Services Associate - Eastern Visayas, Philippines, Pilipinas - Boldr

    Boldr
    Boldr Eastern Visayas, Philippines, Pilipinas

    3 araw ang nakalipas

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    Buong oras
    Paglalarawan
    A LITTLE BIT ABOUT Boldr

    • Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world
    • We are a global team, united by our desire to connect diverse people with common values for boldr impact.
    • We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner

    LET'S START WITH OUR VALUES
    • Meaningful connections start with AUTHENTICITY
    • We do our best work by being CURIOUS
    • We grow by remaining DYNAMIC
    • Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
    • At the heart of great partnerships we'll always find EMPATHY

    What Is Your Role

    We are looking for a Data Services Associate to help our newly formed Health Department process insurance-subsidized durable medical equipment orders to customers. You will work with a team of Order Processing Associates, Customer Support Specialists, Billing Specialists, and others to help ensure that orders are processed accurately and in a timely manner.

    WHY DO WE WANT YOU

    We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

    What Will You Do

    • Review new insurance orders to ensure they have all the critical information needed to be processed by medical insurance and help find missing information if possible
    • Tag valid orders accurately so they can move to the next processing step
    • Encode data needed to the database accurately to avoid any issues
    • Flag any orders that are missing key information or fall outside of the process guidelines
    • Verify prescriptions for durable medical equipment, following a strict set of guidelines to determine their validity:
    • If the prescription is invalid, follow instructions to request an updated prescription from the healthcare provider
    • Add valid prescriptions to customers' orders and tag orders appropriately so they can move to the next step of processing

    Requirements

    WHAT WE'LL LIKE ABOUT YOU

    YOU ARE...
    • Curious and authentic, just like us #beboldr
    • An analytical and critical thinker, with an eye for even the most minute of details
    • Passionate about client satisfaction

    YOU HAVE...
    • Proven experience in data entry
    • Great attention to detail
    • Able to produce high-quality work consistently
    • Able to hit productivity goals regularly
    • Confident enough to ask questions when unsure about something
    • Team first mentality
    • Dependable attendance and internet connection
    • Able to use tools like Gmail, Slack, and straightforward software like Zendesk
    • Strong English reading and writing skills
    • Conversational English Verbal Skills

    Benefits

    • Health Insurance
    • Training & Development
    • HMO on-day-one
    • Paid Bereavement & Family Leave
    • Flexitime
    • Maternity Leave
    • Paternity Leave
    • Paid Holidays
    • Paid Vacation Leave
    • Paid Sick Leave
    • Solo/Single Parent Leave
    • Special Leave Benefits for Women
    • Mental Health Support

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