- The Transformation Manager drives Business transformation by implementing delivery and operational excellence practices and initiatives through multiple organizational projects.
- Key activities include business process assessment and analysis, process flow mapping, and improvement opportunity identification which may include process improvements or automation opportunities.
- The role will manage and implement Lean Six Sigma Projects and automation projects for the Global Business Center.
- The incumbent will be responsible for driving Continuous Improvement Savings through process improvement and optimization and/or process automation and will be responsible for the development and implementation of the Process
- Automation framework which may include the deployment business automation, workflow automation, or RPA (robotics process automation) Technologies.
- This position will report to the Vice President of Business Transformation as a subject matter expert on continuous improvement and automation, assists and advises senior management on Operational Excellence, Continuous Improvement, Automation, and drives its implementation within the organization.
- Experience in a shared service center environment, with proven experience in Continuous Improvement, Automation, Lean Six Sigma
- Demonstrated ability to manage stakeholder relationships across diverse geographies/locations and business units
- Demonstrated understanding of ethical behavior, exhibiting ability to ensure his own behavior and the behavior of others is consistent with company standards and values of the organization
- Functional skills include Business Analysis, Analytics Solutions Designs, Stakeholder Management, Project Management, Storytelling or Communication, Critical Thinking and Problem Solving, Continuous Improvement, Transformation
- Technical Skills include Innovation, Business Process Management, Quality Management, Intelligent Process Automation and Metrics
- Bachelor's or Masters in Business, Statistics, Math, Comp Sci, Economics, Physics, Engineering or related scientific disciplines
- 3-4 years of relevant work experience and independently leading a transformation project that has given a business impact (dollar value delivered, FTEs, efficiency delivered, or outcomes/metric improved) in BPO or service sector and more than 6 years of overall experience in any of the following - Insurance, Contact Center, Health Care, Pharma
- Experience in statistical tools, RPA and related projects in RPA, Visual Dashboards such as PowerBI, Verint, Value Stream Mapping, Capacity Study, Project Management and Demonstrated strong understanding of Process modeling tools and concepts.
- Certified Green Belt from a reputed organization (on par with ASQ, BMGI, ISI, etc.).
- Have 7+ years of experience gained through increasingly responsible management positions within Process Engineering, Operational Excellence, Continuous Improvement and Automation. Experience working in a shared service organization serving US business units
- Blackbelt certification
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Transformation Manager
3 araw ang nakalipas
Neksjob Philippines Taguig, Pilipinas Buong orasPosition: HR Transformation ManagerLocation: Taguig CityResponsibilities:Lead practice growth by implementing effective strategies and achieving target metrics.Manage engagement risks, project economics, and deliverable content.Collaborate with global sales teams to identify and ...
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Transformation Manager
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Conifer Health Solutions Taguig, PilipinasSummary: · The Transformation Manager drives Business transformation by implementing delivery and operational excellence practices and initiatives through multiple projects across the organization. Key activities include business process assessment and analysis, process flow mapp ...
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4 araw ang nakalipas
JPMorgan Chase Bank, N.A. Taguig, Pilipinas Buong orasJob Description : · Are you looking for an exciting opportunity to join a dynamic team in a fast paced and challenging area This is a unique opportunity for you to lead a team focusing on supporting our growing Automation Platform for the Middle Office and managing a growing team ...
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Neksjob Philippines Taguig, Pilipinas Buong orasBusiness Transformation Senior ManagerTaguig City, Metro Manila Hybrid Work Set up Project Shift Schedule: Mid ShiftProject Rest Day: Weekends offQualifications:Local Preferred - Open to Non-LocalBlack Belt Trained or Certified with relevant experience in AI and RPA15+ years of o ...
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Neksjob Philippines Mandaluyong, Pilipinas RemoteTransformation Assistant ManagerSalary Range: PHP50,000 - PHP55,000/month Location: EDSA Greenfied Headcount: 2Nightshift Hybrid(atleast twice a week on-site)Qualifications: - Yellow Belt Certified with Application- Continuous improvement/ process excellence experience- BPO exper ...
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Transformation Assistant Manager
4 araw ang nakalipas
Neksjob Philippines Mandaluyong, Pilipinas Buong orasTransformation Assistant ManagerSalary Range: PHP50,000 - PHP55,000/month Location: EDSA Greenfield Headcount: 2Nightshift Hybrid (at least twice a week on-site)Qualifications: * Yellow Belt Certified with Application* Continuous improvement/ process excellence experience* BPO ex ...
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Digital Finance Process Transformation Manager
10 oras ang nakalipas
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4 araw ang nakalipas
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Neksjob Philippines Taguig, Pilipinas RemoteBilingual Process Transformation Consulting ManagerHybrid Work Set up / Taguig Bring your best skills forward to excel in the role: · • Strong bilingual proficiency in JLPT N1 or N2 qualified or better · • Ability to hold business conversations with Japan Leadership and Japanese ...
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2 araw ang nakalipas
Neksjob Philippines Taguig, Pilipinas Buong orasLocation: Taguig City · Key Responsibilities · System Integration: · Utilize extensive ERP knowledge (SAP, Oracle, Workday) for insightful recommendations. · Lead seamless integration projects, ensuring collaboration between modules. · Project Leadership · Oversee Finance module ...
Business Transformation Manager - Taguig, Philippines, Pilipinas - Viventis Search Asia
Paglalarawan
Required:
Required:
Preferred:
BGC, Taguig
Fulltime permanent work
MidShift
Hybrid setup