- Identify and implement key metric reporting to support end to end sales cycle including pipeline management, opportunity hygiene, forecasting, deal size, customer onboarding, success and timely renewals
- Develop scalable reporting & SFDC dashboards to sales management to demonstrate achievement towards company goals and identify areas of focus
- Run regular forecast and operating cadence with sales - focusing on growth and improvement opportunities
- Resolve sales operational issues end to end in a timely manner
- Make recommendations from analysis to optimise sales productivity and drive business value
- Ensure tech stack optimisation through feedback from all levels of GTM
- Proactively identify and implement processes and reporting improvements that simplify, standardise and enable sales operational excellence
- Supporting planning including designing and implementing territories, developing and allocating quota and supporting compensation design and execution
- Ensure that sales teams are well positioned to execute quarterly and campaign initiatives, including supporting the design and execution of short term sales incentives
- Manage and maintain data integrity for sales tools, reporting, telephony and CRM systems
- 3-5+ years of experience in a sales operations role, ideally in a fast growing SAAS business
- Proven experience in building effective sales operations cadences and dashboards to optimise sales performance and structure
- Excellent stakeholder management skills, with the ability to build strong cross-functional relationships and align teams toward common goals.
- Skilled communicator with the ability to communicate complex business insights, both verbally and in writing, using Powerpoint in a clear and precise manner
- Highly proficient in excel, and data analytics tools (e.g. SQL, SAS, Python, Power BI, Qlik, Tableau, Excel)
- Thrive in a fast-paced environment, balancing multiple projects without losing focus
- Resourceful and committed to advocating for our customers, with a growth mindset and a passion for problem-solving as part of a team
- The opportunity to make a real impact at a growing and innovative company
- A collaborative and supportive work environment
- Competitive salary and benefits package
- The chance to work with a talented and passionate team
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IT Security Operation Lead
Natagpuan sa: Foundit PH A2 - 22 oras ang nakalipas
Cambridge University Press & Assessment | Manila Manila, Philippines, Pilipinas Buong orasDiscover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge. · We are looking for an IT Security Operations Lead to gu ...
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Process Operations Lead
Natagpuan sa: Talent PH S2 - 2 oras ang nakalipas
REPS & Co. Manila, PilipinasFounded in 2017, REPS & Co. is a leader in the entertainment industry specializing in ticketing for live events. We provide tickets to many events and shows across the world including music, sports and theatrical performances. We pride ourselves in finding effective solutions in ...
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Operations Excellence Lead
Natagpuan sa: Foundit PH A2 - 3 araw ang nakalipas
Shopee Manila, PilipinasJob Description: · Participate in the development and implementation of LEAN business process strategies and tactical execution. · Lead implementation of initiatives supporting business process capability improvement through waste, variability, and lead time reduction, utilizing ...
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Operations Support Team Lead
Natagpuan sa: Foundit PH A2 - 22 oras ang nakalipas
Cambridge University Press & Assessment | Manila Philippines, Manila, Pilipinas Buong orasDiscover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge. · We are seeking a passionate Operations Support Team Lea ...
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Operations Support Team Lead
Natagpuan sa: Foundit PH A2 - 4 araw ang nakalipas
Cambridge University Press & Assessment Manila, PilipinasDiscover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge. · We are looking for an Operations Support Manager to joi ...
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Lead SEO Operations
Natagpuan sa: Trabajos diarios PH C2 - 6 araw ang nakalipas
Sohu Expert International Makati City, PilipinasThis will be demonstrated by the growing domain name authority, increased exposure, increased traffic and user acquisition. · 1. Have 10+ years of SEO experience (agency or in-house) with a proven track record in delivering global SEO results · 2. Be curious about gambling, en ...
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Customer Service Buyer Chat Lead, Vendor Operations
Natagpuan sa: Foundit PH A2 - 2 araw ang nakalipas
Shopee Manila, PilipinasJob Description: · Supervise a team of Customer Service Representatives handling buyer inquiries through chat channels. · Provide guidance, support, and mentorship to ensure exceptional service delivery. · Monitor team performance metrics, including productivity, response times, ...
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Operations Team Lead
Natagpuan sa: Foundit PH A2 - 4 araw ang nakalipas
iOPEX Technologies Philippines Inc. Taguig, PilipinasGrab the opportunity, achieve your highest potential with iOPEX Technologies · We are looking for awesome and talented Operations Supervisors who wants to join our growing #happyatwork team · Available accounts: · US Healthcare account (Voice) · US Healthcare account (Non-voice) ...
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Operations Team Lead
Natagpuan sa: Talent PH A C2 - 2 oras ang nakalipas
RecruiterPH Taguig City, Pilipinas PermanentResponsibilities: · • Conduct staff performance reviews, assess needs and cost/benefit analysis. · • Manage multiple support channels; inbound voice, e-mail, social media and live chat. · • Manage company systems for customer interaction and voice response. · • Oversee system mai ...
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Operations Team Lead
Natagpuan sa: Talent PH S2 - 2 oras ang nakalipas
iOPEX Technologies Philippines Inc. Taguig, Pilipinas Buong orasGrab the opportunity, achieve your highest potential with iOPEX Technologies · We are looking for awesome and talented Operations Supervisors who wants to join our growing #happyatwork team · Available accounts: · US Healthcare account (Voice) · US Healthcare account (Non-voice) ...
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Credit Operations Lead
Natagpuan sa: Talent PH A C2 - 1 araw ang nakalipas
MFT Group of Companies Taguig, Pilipinas Permanenta. Oversee Credit Operations team, approve salary and business loans.b. Ensure accurate, timely loan processing from application to settlement.c. Coordinate with Finance on MRACC's income and expenses documentation.d. Assist BUH in business plan, budget prep, and expenditure moni ...
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Lead Analyst, FP&A Operations
Natagpuan sa: Foundit PH A2 - 5 araw ang nakalipas
Diageo Taguig, PilipinasJob Description · About us · Diageo is the world's leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray, Gordons, and Guinness. Our purpose – Celebrating life, every day, everywhere – has an ...
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Change Management and Operation Acceptance Lead
Natagpuan sa: Trabajos diarios PH C2 - 3 araw ang nakalipas
Manpower Core Group Inc. Taguig City, PilipinasThe Change Management and Operational Acceptance Lead is responsible for ensuring that the Change management process governs all changes in the environment to ensure business risk is minimized and understood. · This role will be responsible for the design, execution and ongoing ...
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Change Management and Operation Acceptance Lead
Natagpuan sa: Foundit PH A2 - 6 araw ang nakalipas
Willis Towers Watson Taguig, Pilipinas Buong orasThe Role · Responsible for a standardized process which fits the requirements of the organization and is measurable. · Responsible for the CAB agenda, weekly RFC review prior to CAB, successful management of weekly CAB meetings and Change compliance controls. · Responsible for th ...
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Data Operations Super Circle Lead
Natagpuan sa: Talent PH S2 - 2 oras ang nakalipas
ING Business Shared Services B.V. Taguig, Pilipinas Buong orasLeads a collection of Circles which are together responsible for providing superior sales and service regarding a group of work (region/product/ client group). Propagates the Client Services goals and ensures alignment with the overall objectives of the organization and other div ...
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Change Management and Operation Acceptance Lead
Natagpuan sa: Manatal GBL S2 T2 - 6 araw ang nakalipas
TASQ Staffing Solutions Taguig City, PilipinasJob Description · Responsible for a standardized process that fits the requirements of the organization and is measurable. · Responsible for the CAB agenda, weekly RFC review prior to CAB, successful management of weekly CAB meetings, and Change compliance controls. · Responsible ...
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Cloud Operations Identity And Access Management Lead
Natagpuan sa: Foundit PH A2 - 2 araw ang nakalipas
Willis Towers Watson Taguig, PilipinasWillis Towers Watson IT is currently seeking qualified candidates for the position of Identity and Access Management Operations Lead. In this position, the successful candidate must demonstrate experience of leading technical and operational Identity Specialists maintaining globa ...
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Cash Asset Management – Operations Lead, Vice President
Natagpuan sa: Foundit PH A2 - 3 araw ang nakalipas
JPMorgan Chase Bank, N.A. Taguig, Pilipinas Buong orasJob Description : · Have the opportunity to lead a diverse and talented team across India and Manila. · As the Cash Asset Operational Lead in Corporate Investment Bank, you will work with the Cash Asset Management Leadership Team and Service Owners, to achieve all associated orga ...
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Service Delivery Operations Lead Manager
Natagpuan sa: Trabajos diarios PH C2 - 3 araw ang nakalipas
Neksjob Philippines Muntinlupa, PilipinasService Delivery Ops Lead Manager · Preferred Work Location: Taguig Uptown Bonifacio Tower 3 · Work on-site · Weekends OFF / MidSHIFT · Responsibilities: · Lead the team responsible for various activities in RTR – Inter company; Bank reconciliations & month end related activit ...
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Change Management and Operation Acceptance Lead- Hybrid-Up to 162K-BGC
Natagpuan sa: Manatal GBL S2 T2 - 2 araw ang nakalipas
weSource Management Consultancy Firm Taguig City, PilipinasWe are looking for Change Management and Operation Acceptance Lead for our client located in BGC · Salary: Up to 162K · Schedule: Midshift · Set-up: Hybrid · The Change Management and Operational Acceptance Lead is responsible for ensuring that the Change management process gover ...
Sales Operations Lead - Manila, Pilipinas - zendesk
Paglalarawan
Job Description
As a Sales Operations Lead supporting Go-To-Market teams, you will play a critical role in the business achieving their growth targets. Business partnering with the APAC SMB Regional Vice President, you will identify key metrics and develop critical scorecards to assist Sales Leadership, Account Executives and Cross Functional Leaders run their business.
This is a hands-on and autonomous role, you should have solid expertise in sales analytics, dashboard management and providing meaningful actionable insights aligned to business goals to drive growth or solve problems. You will be responsible for setting up the regular sales cadence and standard operating processes for GTM to maximise their sales effectiveness, strategies and operational rigour.
Responsibilities will include:
Sales Operations Experience and Skills:
What We Offer:
#LI-ESKD
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences-and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.
Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.