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    Associate Solutions Architect - Taguig, Philippines, Pilipinas - Asia Select Inc.

    Asia Select Inc.
    Asia Select Inc. Taguig, Philippines, Pilipinas

    2 araw ang nakalipas

    Asia Select Inc. background
    Buong oras
    Paglalarawan

    Job Description

    RESPONSIBILITIES:
    You will:

    • Run the daily triage calls with presales team members to ascertain urgency and required skills for sales support requests and ensure the correct resource is assigned to support sales.
    • Contribute effectively to the administration of the day-to-day operations of the presales function and assisting in efficiency drives across processes.
    • Ensure presales documentation is kept up to date, classified and categorised correctly, with mapping to obtain.
    • Deal with sales, scheduling, and delivery enquiries, primarily via phone, email and Microsoft Teams.
    • Communicate and oversight to presales team members on status of sales support tickets, and guidance to follow defined processes.

    QUALIFICATIONS & REQUIREMENTS:

    • Excellent people skills (essential)
    • Strong verbal and written communication skills (essential)
    • Accuracy and attention to detail (essential)
    • Reliable, well organized and hard working (essential)
    • Experience with Salesforce (advantageous) or other Enterprise CRM solution (essential)
    • Understanding of the IT / Cyber Security market (advantageous)
    • Sales support or customer service experience (essential)
    • Business administration experience (advantageous)

    Perks:

    • HMO from day 1.
    • SL and VLs from day 1.
    • Transportation Allowance and Rice Allowance.
    • Shopping discounts and perks.

    Work Setup:Hybrid/Day shift

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