Technical Support Representative - Makati, Pilipinas - Nityo Infotech

Nityo Infotech Makati, Pilipinas

Natagpuan sa: Talent PH A C2 - 1 araw ang nakalipas

Permanent

Paglalarawan

What You Will Do:
Answer telephone calls and emails from Customers and Partners and create/update support tickets according to documented processes and proceduresAbility to answer general questions and assist Customers and Partners regarding account status, portal access, account cancelations, address validation, billing inquires, and general order servicesAssist Customers and Partners with troubleshooting SIP Trunk configurations, troubleshooting and reviewing SIP messages and assign Customer SIP CredentialsAssist Customers and Partners with troubleshooting Messaging (SMS/MMS)

Troubleshoot device connectivity and failover status for Managed SIP Trunking CustomersAssist with identification verification and monitoring for International & Domestic FraudReview customer requested CNAM presetsE911 Endpoint review and configurationWhat You Will Need:4-year college degree or equivalent work experience preferred1+ years experience in a customer-facing role1+ years working with voice technologyExcellent analytical, troubleshooting, and customer service skills (written and verbal)Ability to quickly learn and adapt in an ever-changing environmentExperience with helpdesk, ticketing software, and troubleshooting tools

Customer Support Representative

Natagpuan sa: Talent PH A C2 - 3 araw ang nakalipas

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Customer‭ Support Representative‬Headcount‭: 1‬Salary‭ range‬: Training‭ (3m) - 18k Probi (6m) - 20k‬‭Regular - 20k - 24k‬Job‭ Description‬ ‭Build and maintain customer satisfaction by providing real-time professional and efcient customer‬ ‭support‬‭Document user feedback and sug ...
Technical Support Representative

Natagpuan sa: Foundit PH A2 - 1 araw ang nakalipas

VCC Link Makati, Pilipinas Permanent

We are currently hiring for Technical Support Representatives to be based in Makati. · Qualifications: · - Must have at least 1 year relevant work experience · - Open to College Graduates · - Amenable to work on a hybrid setup and can do shifting schedule ...
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Natagpuan sa: Trabajos diarios PH C2 - 1 oras ang nakalipas

Metacom Makati, Pilipinas

Are you excited about delivering exceptional customer service? We're searching for a Customer Service Representative in Makati - Techzone. You will work with our Food Delivery - Chat account. · Your Key Responsibilities: · Provide outstanding customer service through chat support ...
Chat Support Representative

Natagpuan sa: Talent PH A C2 - 1 oras ang nakalipas

Metacom Makati, Pilipinas Permanent

Are you excited about delivering exceptional customer service? We're searching for a Customer Service Representative in Makati - Techzone. You will work with our Food Delivery - Chat account.Your Key Responsibilities:Provide outstanding customer service through chat support. Ensu ...
Customer Support Representative

Natagpuan sa: Talent PH A C2 - 1 oras ang nakalipas

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Job Qualifications● Graduate of any 4 year course● Good command of the English language● Strong verbal and written communication skills● Preferably with basic customer service experience● Knowledge in MS Office and G Suite● High sense of responsibility, detail-oriented and a good ...
Technical Support Representative

Natagpuan sa: Trabajos diarios PH C2 - 1 araw ang nakalipas

Nityo Infotech Makati, Pilipinas

What You Will Do: · Answer telephone calls and emails from Customers and Partners and create/update support tickets according to documented processes and procedures · Ability to answer general questions and assist Customers and Partners regarding account status, portal access, ac ...
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Natagpuan sa: Foundit PH A2 - 2 araw ang nakalipas

Neksjob Mandaluyong, Pilipinas

We are seeking a Technical Support Representative for our US Telco Account, responsible for delivering excellent customer service and resolving technical issues related to telecommunications products and services via phone, email, and chat. · Minimum Requirements? · - At least Hi ...
Technical Support Representative

Natagpuan sa: Talent PH A C2 - 1 oras ang nakalipas

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Seeking a dedicated Customer Service Representative with strong technical skills to provide exceptional support, troubleshoot technical issues, and ensure customer satisfaction through effective communication and problem-solving. · Qualification: · • At least 2 years in College · ...
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Natagpuan sa: Talent PH A C2 - 3 araw ang nakalipas

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We are seeking a Technical Support Representative for our US Telco Account, responsible for delivering excellent customer service and resolving technical issues related to telecommunications products and services via phone, email, and chat.Minimum Requirements?- At least Highscho ...
Tech Support Representative

Natagpuan sa: Talent PH A C2 - 1 araw ang nakalipas

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We are hiring CSR / TSREarn up to 21k monthly basicQUALIFICATION:- 1 Month BPO Experience- High School Graduate (Old curriculum) / ALS Graduate- Good Typing Skills / Familiar with Software ApplicationBENEFITS:- Paid Training- HMO Plus 3 Dependents- 28 Paid Leaves- 13th Month Pay- ...
Tech Support Representative

Natagpuan sa: Talent PH A C2 - 1 araw ang nakalipas

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Aspire Global Solutions is looking for a dedicated Customer Service Representative/Call Center Agent to join our team. As a CSR/Agent, you will be a key point of contact for our customers, providing excellent service and assistance.Why Choose Aspire Global? Here's What We Have To ...
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Natagpuan sa: Foundit PH A2 - 1 araw ang nakalipas

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Calling all BPO Professionals and Aspiring BPO Professionals Here's your chance to get a head start in your professional career · Roles and Responsibilities · Interact with the customers to provide them with the information and assistance they need on our client's products and se ...
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Natagpuan sa: Talent PH A C2 - 1 oras ang nakalipas

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We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when c ...
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Natagpuan sa: Talent PH A C2 - 1 araw ang nakalipas

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Calling all BPO Professionals and Aspiring BPO Professionals Here's your chance to get a head start in your professional careerRoles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services ...
Tech Support Representative

Natagpuan sa: Trabajos diarios PH C2 - 1 araw ang nakalipas

AspireBPO - Mandaluyong Mandaluyong, Pilipinas

Aspire Global Solutions is looking for a dedicated Customer Service Representative/Call Center Agent to join our team. As a CSR/Agent, you will be a key point of contact for our customers, providing excellent service and assistance. · Why Choose Aspire Global? Here's What We Have ...
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Natagpuan sa: Talent PH A C2 - 4 araw ang nakalipas

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Natagpuan sa: Talent PH A C2 - 1 oras ang nakalipas

Gratitude Philippines Taguig, Pilipinas Permanent

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Technical Support Representative

Natagpuan sa: Trabajos diarios PH C2 - 3 araw ang nakalipas

Commerce Asia Inc. San Juan, Pilipinas

Job Qualifications: · • Graduate of 2-year college, technical, or vocational course · • Minimum of six (6) months of technical work experience involving computers or equipment · • Basic computer skills; MS Word, Excel, PowerPoint, and other MS Office tools · • Technical knowledge ...
Technical Support Representative

Natagpuan sa: Talent PH A C2 - 3 araw ang nakalipas

Commerce Asia Inc. San Juan, Pilipinas Permanent

Job Qualifications: · •Graduate of 2-year college, technical, or vocational course · •Minimum of six (6) months of technical work experience involving computers or equipment · •Basic computer skills; MS Word, Excel, PowerPoint, and other MS Office tools · •Technical knowledge on ...
Technical Support Representative

Natagpuan sa: Foundit PH A2 - 1 araw ang nakalipas

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Qualification · - At least 21 years old and above · - At least HS (old curriculum) or SHS Graduate · - With any Tech background (TSR or Wireline experience · - Amenable to Work Onsite · What awaits you · - Very Competitive Salary · - World-class facilities. · - Best Health insura ...