Real Time Coordinator/Analyst - Quezon City
1 buwan ang nakalipas
We are seeking an experienced Real Time Coordinator to join our team. The successful candidate will be responsible for monitoring and managing intraday contact center performance in support of organizational goals.+
+Responsibilities
- Monitor real-time performance of call volume, staffing levels, and agent adherence to ensure maximum performance is maintained.
- Maintain schedule exeptions, including attendance, paid time off
Paglalarawan ng trabaho
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