- Provide Service Management to supervise the network system and continuously monitor alerts.
- Ensure the security of the company's network and examine the performance of the business network.
- Coordinate with third-party providers to ensure the security of the network products and services.
- Responsible for attending tier 2 customer escalations and troubleshooting.
- Troubleshoot IP services and networks, and ensure that all fault tickets are resolved timely to meet performance Service Level Agreement (SLA) on Mean Time to Repair (MTTR) and Quality of Service (QoS).
- Design and influence the enhancement, modification, and adjustment of components in the network's infrastructure.
- Manage the Integration of New Network Technologies.
- Maintain all required network updates on the VPN, WLAN, WAN, and LAN.
- Provide customer support to business clients via email, telephone, and face-to-face interactions, and announce service schedules to network users.
- Document the resolution of incidents and problems.
- Minimum 2 years of experience in the related field preferred.
- Minimum Diploma in Computer Science, Information Technology, Engineering, or any related field.
- Possess an interest in Internet Technologies (i.e., routing, switching, and general network infrastructure), and technologies associated with the ISP market.
- Able and willing to work in shifts to support the network system on a 24/7 basis.
- Strong analytical and problem-solving skills, and have a flair for dealing with technical and operational problems.
- Prior experience in an ISP environment will be an advantage.
- Professional certification like CCNP will be an advantage.
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DEMPSEY RESOURCE MANAGEMENT INC MAKATI, PilipinasA minimum of 1 year hands on experience with Cisco Networking in a service provider environment/Telco Company · A minimum of a current CCNA/CCNP, though higher certifications like CCIE is desirable, but not required · Experience with BGP/EIGRP/VRF/MPLS/RADIUS, carrier interconnec ...
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Bentley Systems Manila, PilipinasLocation: Home-Based – Philippines · Position Summary: · The Senior NOC Engineer is responsible for handling Level Three support for the entire Bentley infrastructure. This relates to all technology, including servers, networks and vendor-specific hardware and software. · Your ...
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Senior NOC Engineer
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Bentley Systems Manila, PilipinasLocation: Home-Based – Philippines · Position Summary: · The Senior NOC Engineer is responsible for handling Level Three support for the entire Bentley infrastructure. This relates to all technology, including servers, networks and vendor-specific hardware and software. · Your ...
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noc systems engineer 1
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KMC MAG Solutions Inc Taguig, Philippines, Pilipinas Buong orasFunctional Overview: · The Systems Engineer I coordinate and facilitate onsite support to any systems related concerns and issues. He/she is responsible of maintaining the systems availability and reliability. · Duties and Responsibilities: · Acknowledge assigned service request ...
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Outsourced Philippines, Quezon City, Pilipinas Buong orasJob Summary · Configure and maintain network devices such as routers, switches, firewalls, and load balancers · Job Description · Under limited direction of the Network Engineering Manager, this person is responsible to provide shift networking support. This Network Engineer is a ...
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Home Credit Philippines Philippines, Quezon City, Pilipinas Buong orasWhat You Will Do · Act as a central point of contact for phone calls, emails, chats, and self-service tickets from Home Credit employees regarding IT issues and queries. · Provide initial assessment, categorization, and prioritization for reported issues and resolve them when app ...
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MicroSourcing Philippines, Quezon City, Pilipinas Buong orasWith more than 6,000 professionals across 9 delivery centers in · the Philippines, MicroSourcing remains the country's largest · provider of offshoring solutions. · Client Service Engineer, be 100% YOU with MicroSourcing · Responsibilities: · Responding to resolving technical iss ...
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Intelletrace Philippines, Manila, Pilipinas Buong orasAbout Us: · Intelletrace is a leading telecommunications company offering comprehensive support in data, internet, VoIP, voice, security, and managed services for businesses across the United States and internationally. We serve as a single point of contact, connecting businesses ...
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Kambi Philippines, Manila, Pilipinas Buong orasAbout Kambi · Kambi Group plc is a leading B2B provider of premium sports betting services to licensed gaming operators. Our services provide an end-to-end solution for operators wanting to launch a standalone Sportsbook or bolster their existing offering with an innovative sport ...
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int-5028138 | noc network manager
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KMC Careers Taguig, PilipinasFunctional Overview: · NOC Network Manger- Applies knowledge to solve complex technology issues and is regarded as a subject matter expert. Utilize consulting skills including questioning, listening, ideas development, personal rapport and subject matter familiarity to accomplish ...
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IT BY DESIGN Taguig, Pilipinas Buong orasWork Set-Up: Fully On-site · Work Schedule: Rotational EST Hours · Job Details: · The Technical Trainer position owns the responsibility of successfully running the training programs for the engineers at ITBD. They will devise technical training programs as per the organization's ...
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senior systems engineer
6 araw ang nakalipas
KMC MAG Solutions Inc Taguig, Philippines, Pilipinas Buong orasFunctional Overview: · The Sr. Systems Engineer coordinate and facilitate onsite support to any systems related concerns and issues. He/she is responsible of maintaining the systems availability and reliability. · Duties and Responsibilities: · Acknowledge assigned service reque ...
439936 | NOC Engineer - Quezon City, Pilipinas - Monroe Consulting Phils., Inc.
Paglalarawan
The NOC team ensures that clients' (both corporate and consumer businesses) requests are met in a timely and professional manner. As the system needs to be monitored on a 24/7 basis, shift work is required to support this operation.This role oversees complex network components and is responsible for network management. An important function of this role is Service Management - the candidate would be required to monitor the system, recognize alerts, diagnose issues, track and send out notifications, and be able to troubleshoot when the system malfunctions. This might require them to coordinate with IT teams and clients.
Roles & Responsibilities:
Requirements:
Salary range: PHP 20, PHP 25,000.00 per month
Note: Only shortlisted candidates will be contacted for further assessment.
