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    IT Service Desk Associate - Philippines, Taguig, Pilipinas - Polytechnic University of the Philippines

    Default job background
    Buong oras Edukasyon/Pagsasanay
    Paglalarawan

    Description:

    At Bosch, we shape the future by inventing high-quality technologies and
    services that spark enthusiasm and enrich people's lives. Our promise to our
    associates is rock-solid: we grow together, we enjoy our work, and we inspire
    each other.

    Duties and Responsibilities:

    • First Level IT support for a global team. e.g. Microsoft Office, Microsoft Outlook
    • Collect, document, resolve and process user incidents and requests via phone/e-mail/chat
    • Use knowledge base in daily business
    Experience Cooperation:
    • Frequently communicates with team management about new solutions and open points
    • Support the ITSD Global Team in developing new ways of working

    Qualifications:

    Personality:

    • Strong attention to details and accuracy. Good interpersonal skills & ability to work with diverse environment
    Experience & Languages:
    • Fresh Graduates are welcome to apply
    • Fluent in Business English
    • General IT Knowledge with focus on workplace IT
    • Ability of cross-functional thinking and quick problem solving skills
    • Customer service and solutionsoriented person, conveying genuine willingness to help
    • Ability to work under pressure
    • High degree of self-motivation and learning potential
    YOUR FUTURE JOB OFFERS YOU:
    HMO, Insurance, Medical Reimbursement, Statutory Benefits, Referral Incentive,
    Performance Bonus, Allowance, Leave

    Requirements:

    Skills:
    Adaptability/Flexibility


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