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    Process Improvement - Philippines, Quezon City, Pilipinas - Home Credit Philippines

    Home Credit Philippines
    Home Credit Philippines Philippines, Quezon City, Pilipinas

    3 araw ang nakalipas

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    Buong oras
    Paglalarawan
    As part of our growth, your tasks will be the following:

    • Conduct comprehensive evaluations of existing processes to identify inefficiencies, bottlenecks, and compliance gaps.
    • Collaborate with stakeholders across departments to gather process-related data and insights.
    • Analyze data and develop actionable recommendations for process improvements, cost reduction, and risk mitigation.
    • Design and implement process improvement initiatives, utilizing industry best practices and methodologies such as Six Sigma, Lean, or Kaizen.
    • Monitor and evaluate process changes, measure their effectiveness, and adjust as necessary.
    • Ensure compliance with relevant regulations, industry standards, and internal policies.
    • Develop and maintain process documentation, including standard operating procedures (SOPs) and workflow diagrams.
    • Foster a culture of continuous improvement and operational excellence within the organization.

    You know you are the perfect fit if you have the following:

    • At least 2-3 years of experience in process improvement and compliance, or related roles, preferably with a focus on Collections department functions.
    • Preferably with experience with process reviews, change management, and implementing process improvements.
    • Excellent verbal and written communication skills, with the ability to facilitate meetings, interpret and translate information and report effectively to management.
    • Strong interpersonal skills
    • Strong analytical and process problem-solving skills
    • Attention to detail and a commitment to maintaining accuracy and integrity in all processes.
    • Strong understanding of compliance frameworks, regulations, and industry best practices.
    • Preferably with experience in building and implementing governance and compliance frameworks.
    • Advantage if with professional certifications in process improvement and compliance are highly desirable.

    Nice To Have Areas

    • Proven experience in process improvement, compliance, or related roles.
    • Proficient in using process mapping and modeling tools.
    • Project management skills with the ability to prioritize tasks and meet deadlines.
    • Understanding of process analysis methodologies, such as Six Sigma, Lean, or Kaizen.
    • Familiarity with regulatory requirements and compliance frameworks applicable to the industry.
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