L1 Service Helpdesk - Muntinlupa, Pilipinas - RecruiterPH

L1 System Administrator Active Directory Office 365 Helpdesk

6 araw ang nakalipas

We Need Someone Who Knows About · User management on local Active Directory and Office 365 · User management on Google Workplace (Optional) · Hybrid environments with on-premises domain controller · To apply for this role you MUST meet all of the below essential prerequisites: Av ...

Technical Support Engineer

2 araw ang nakalipas

Responsibilities: · • Handle technical escalations from our Tier 1 and Tier 2 Support agents via ticket systems. · • Handle live site incidents for Support, from report to resolution. · • Troubleshoot technical issues with external customers. · • Send alerts to internal and exter ...

Service Desk Agent

6 araw ang nakalipas

JOB RESPONSIBILITIES: · • Provide user support via Phone, Email and ServiceNow automated ticket channels · • Track, categorize, prioritise, and monitor all incidents and request reported to the Service Centre · • Monitoring call volumes and trends to identify potential major i ...

Support Analyst – Genesys Cloud

6 araw ang nakalipas

Key Responsibilities: · Responsible for end user support of the Genesys Cloud environment. · Deliver excellent customer service to resolve customer issues, questions, or concerns regarding the Genesys Cloud platform. · Document user support request in our ServiceNow helpdesk soft ...

Technical Trainer

3 araw ang nakalipas

Work Set-Up: Fully On-site · Work Schedule: Rotational EST Hours · Job Details: · The Technical Trainer position owns the responsibility of successfully running the training programs for the engineers at ITBD. They will devise technical training programs as per the organization's ...

Quality Specialist

16 oras ang nakalipas

· Minimum 1-2 years of relevant experience (i.e L1 helpdesk / tech support process) including at least one year as a quality auditor. · Willingness to work in rotational shifts. · Exposure in Microsoft 365 products is a must. · Language Requirement · Fluent in spoken and written ...

it helpdesk engineer

2 araw ang nakalipas

IT Helpdesk Engineer · Make your next big career move by applying as KMC Solutions' next IT Helpdesk Engineer · We are looking for an experienced IT Help Desk Engineer. This individual will be part of a team implementing and supporting the tools and technology that drive a fast-p ...

Service Desk Analyst L1

1 araw ang nakalipas

ResponsibilitiesResolve up to 80% of incidents and requests during the first / initial contact or providing correct diagnosis and warm transfer to Level 2 service providers when unable to resolve incidents · Identifying and resolving technical problems · Dialing into systems and ...

Quality Specialist

1 araw ang nakalipas

Qualifications: · - Minimum 1-2 years of relevant experience (i.e. L1 helpdesk/tech support process) including at least one year as a quality auditor. · - Exposure to Microsoft 365 products is a must. · - Fluent in spoken and written English. Able to converse and provide technica ...

Senior IT Executive

35 minuto ang nakalipas

MAIN DUTIES AND RESPONSIBILITIES · • Overseeing and coordinate for major IT key projects from Regional APAC HQ (Singapore) and the local team · • To provide 'Level One' helpdesk support serving as the first point of contact for internal staff seeking technical assistance over th ...

Service Desk Analyst

2 araw ang nakalipas

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing c ...

System Engineer

2 araw ang nakalipas

*Service Desk, IT help desk or related role qualified* · Department: Service Delivery · Reports to: Technical Team Lead · Work Model: WFO, Full On-Site · Shift Type: Night Shift (Eastern Time Shift) · Responsibilities: · Network Monitoring · Event Management and Incident Manageme ...

Subject Matter Expert, Performance Engineering

1 araw ang nakalipas

Job Description · Our client is a major international multi-energy company and is developing a range of renewables, which will play a key role in the energy system of tomorrow. · They are currently seeking to appoint a Subject Matter Expert (SME), Performance Engineering. · The P ...

SAP EWM Consultant

1 araw ang nakalipas

The SAP Business Partner Produce To Inventory (PTI) will be working in the Digital Solutions team under the supervision of the Head of Enterprise Applications and the Henka Programme Manager. He/she will work closely together with the GC Global SAP team members, Digital Solutions ...

Senior Human Resources Manager

1 araw ang nakalipas

Work Model: Fully On-Site · Shift Type: EST Hours · Education level required: · Bachelor's degree in psychology, HR Management, Behavioral Science or related courses (master's is a plus) · 5+ years of HR experience in tech or IT SMB companies · Responsibilities: · Partner with k ...

Cloud Operations Analyst

16 oras ang nakalipas

We are looking for a Cloud Support Analyst, you will be part of a team that keeps the business running for cloud products and services that are used 24 7 by Willis Towers Watson s clients around the world. You will be tasked to be part of a support team various Azure Cloud Enviro ...

Associate Cloud Analyst

16 oras ang nakalipas

We are looking for an Associate Cloud Support Analyst, you will be part of a team that keeps the business running for cloud products and services that are used 24 7 by Willis Towers Watson s clients around the world. You will be tasked to be part of a support team to operate and ...

SAP FICO Consultant

2 araw ang nakalipas

Make your next big career move by applying as KMC Solutions' next SAP FICO CONSULTANT · As a member of the team at GC Products, you'll join over 2700 associates dedicated to distributing over 600 products across more than 100 countries. Our aspirations for the future are fueled b ...

SAP EWM Consultant

1 araw ang nakalipas

The SAP Business Partner Produce To Inventory (PTI) will be working in the Digital Solutions team under the supervision of the Head of Enterprise Applications and the Henka Programme Manager. He/she will work closely together with the GC Global SAP team members, Digital Solutions ...

Technical Support Representative

16 oras ang nakalipas

What You Will Do:Answer telephone calls and emails from Customers and Partners and create/update support tickets according to documented processes and proceduresAbility to answer general questions and assist Customers and Partners regarding account status, portal access, account ...