Customer Experience - Makati City
1 araw ang nakalipas
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Mga katulad na trabaho
The CX Manager serves as the strategic link between customer feedback and organizational change. This role is responsible for the end-to-end design and rollout of relational and transactional NPS programs, · Design an NPS methodology specifically for the B2B Telco industry contex ...
1 buwan ang nakalipas
The RISE mission is to Accelerate Internet for the Philippines we do this by focusing on the overall customer experience providing excellent internet services while creating a positive impact on our partners and their industries. · ...
1 buwan ang nakalipas
This role includes delivering a seamless and professional customer experience while adhering to company protocols and maintaining a best-in-class experience. · ...
1 buwan ang nakalipas
The CX Manager serves as the strategic link between customer feedback and organizational change. This role is responsible for the end-to-end design and rollout of relational and transactional NPS programs. ...
1 buwan ang nakalipas
+The CX Manager serves as the strategic link between customer feedback and organizational change. · + · +Design an NPS methodology specifically for the B2B Telco industry context, · Analyze qualitative feedback to identify root causes of friction in the B2B customer journey (e.g. ...
1 buwan ang nakalipas
Confers with the customers by telephone, email, in person to provide information about products and services. · Keeps records of customers interactions and transactions, · recording details of inquiries, complaints and comments, · as well as actions taken. ...
1 buwan ang nakalipas
+Job summary · This role includes delivering a seamless and professional customer experience while adhering to company protocols. · Manage customer interactions across multiple channels. · Handle account-related queries. · Process transaction support. · ...
1 buwan ang nakalipas
The CX Manager serves as the strategic link between customer feedback and organizational change.This role is responsible for the end-to-end design and rollout of relational and transactional NPS programs, · working closely with department heads to convert qualitative feedback int ...
1 buwan ang nakalipas
· Confers with customers to provide information about products and services. · Keep records of customer interactions and transactions. ...
1 buwan ang nakalipas
The CX Manager serves as the strategic link between customer feedback and organizational change. · This role is responsible for the end-to-end design and rollout of relational and transactional NPS programs, · working closely with department heads to convert qualitative feedback ...
1 buwan ang nakalipas
Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. · We navigat ...
1 linggo ang nakalipas
+We're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America... · +Receive inbound and/or place outbound calls · Provide accurate and t ...
2 linggo ang nakalipas
Core Responsibilities · Customer Interaction (On-Ground) · Greet and assist customers professionally · Handle inquiries, reservations, and complaints · Ensure fast resolution of issues · Escalate major concerns to supervisor/manager · Maintain positive and welcoming brand presenc ...
1 linggo ang nakalipas
Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. · We navigat ...
1 linggo ang nakalipas
The customer service representative is the voice of the company. The primary goal is to provide professional assistance and ensure a positive experience for every customer. · A customer service representative uses companys tools and guidelines to find solutions (refunds, re-booki ...
3 linggo ang nakalipas
Performs routine customer service phone support to client specific needs. · ...
2 buwan ang nakalipas
· We are looking for a Customer Experience Manager for our Banking client in Makati · Role: Customer Experience Manager · Industry: Banking · Salary: up to 200k · Set up: Onsite in Makati · Schedule: Mon to Fri, dayshift · Responsibilities: · 1. Strategy development: Developing ...
1 linggo ang nakalipas
The opportunityThe Customer Experience Designer position is an individual contributor that supports the Lead for NPS and Experience Design of Manulife Philippines. The position's primary role is to consider customer's feedback wants and needs ultimately helping design delivery te ...
1 buwan ang nakalipas
At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovat ...
1 linggo ang nakalipas
This position is responsible for driving AIA Philippines' customer feedback management system and delivering experience improvements across the enterprise that will elevate customer satisfaction and loyalty. · ...
1 buwan ang nakalipas