Customer Experience - Makati
2 linggo ang nakalipas
Job summary
The CX Manager serves as the strategic link between customer feedback and organizational change.This role is responsible for the end-to-end design and rollout of relational and transactional NPS programs,
working closely with department heads to convert qualitative feedback into high-impact Service Improvement Plans (SIPs) that reduce friction and drive business performance.
Paglalarawan ng trabaho
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Mga katulad na trabaho
The CX Manager serves as the strategic link between customer feedback and organizational change. This role is responsible for the end-to-end design and rollout of relational and transactional NPS programs. ...
1 linggo ang nakalipas
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2 linggo ang nakalipas
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