Customer Experience - Makati City

This role includes delivering a seamless and professional customer experience while adhering to company protocols and maintaining a best-in-class experience. · ...

+The CX Manager serves as the strategic link between customer feedback and organizational change. · + · +Design an NPS methodology specifically for the B2B Telco industry context, · Analyze qualitative feedback to identify root causes of friction in the B2B customer journey (e.g. ...

The CX Manager serves as the strategic link between customer feedback and organizational change. This role is responsible for the end-to-end design and rollout of relational and transactional NPS programs. ...

The CX Manager serves as the strategic link between customer feedback and organizational change. This role is responsible for the end-to-end design and rollout of relational and transactional NPS programs, · Design an NPS methodology specifically for the B2B Telco industry contex ...

The RISE mission is to Accelerate Internet for the Philippines we do this by focusing on the overall customer experience providing excellent internet services while creating a positive impact on our partners and their industries. · ...

The CX Manager serves as the strategic link between customer feedback and organizational change.This role is responsible for the end-to-end design and rollout of relational and transactional NPS programs, · working closely with department heads to convert qualitative feedback int ...

Confers with the customers by telephone, email, in person to provide information about products and services. · Keeps records of customers interactions and transactions, · recording details of inquiries, complaints and comments, · as well as actions taken. ...

+Job summary · This role includes delivering a seamless and professional customer experience while adhering to company protocols. · Manage customer interactions across multiple channels. · Handle account-related queries. · Process transaction support. · ...

· Confers with customers to provide information about products and services. · Keep records of customer interactions and transactions. ...

The CX Manager serves as the strategic link between customer feedback and organizational change. · This role is responsible for the end-to-end design and rollout of relational and transactional NPS programs, · working closely with department heads to convert qualitative feedback ...

Globe is looking for a Customer Experience & Operations Lead to design and deliver the next level of GOMO's care and retention strategy. · ...

We invite you to be part of our team providing exceptional customer support conducting training sessions ensuring data quality for both customers and suppliers. · ...

+The Customer Experience Officer is responsible for implementing and monitoring loyalty rewards policies and procedures of Store Operations to ensure effective communications with customers. · +Implementing and monitoring loyalty rewards policies and procedures of Store Operation ...

This position is responsible for driving AIA Philippines' customer feedback management system and delivering experience improvements across the enterprise that will elevate customer satisfaction and loyalty. · ...

We are looking for a Customer Experience Manager for our Local Bank client in Makati · Minimum of at least 5 years of relevant experience in the local banking industry · Developing and implementing a customer experience strategy aligned with the organization's goals and objective ...

We are seeking a Customer Experience Specialist to provide exceptional customer service through various digital channels. The role is based in Makati City, Metro Manila and involves responding to customer inquiries and resolving issues in a timely manner. · Competitive salary and ...

+The Customer Engagement Officer supports the development and execution of customer engagement strategies to ensure high levels of satisfaction, loyalty, and retention. · + · Serve as a key point of contact for customer inquiries and concerns. · ...

Join our team at Angkas and help us provide exceptional customer service to our valued customers. · Responding to customer inquiries and providing problem resolution through various channels including phone (inbound and outbound), e-mail, and chat. · You will deliver outstanding ...

The Customer Experience Officer is responsible for implementing and monitoring loyalty rewards policies and procedures of Store Operations to ensure effective communications with customers. · College degree preferably in Marketing, Communications, Economics or Business Management ...

Performs routine customer service phone support to client specific needs. · ...