Customer Experience - Makati
1 buwan ang nakalipas
Paglalarawan ng trabaho
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Mga katulad na trabaho
· RISE is on a mission to accelerate internet for the Philippines by providing excellent services and high-quality support to our business and wholesale partners. We focus on the efficiency of connectivity through initiatives like GetaFIX and Open Access Network, ensuring we mai ...
3 araw ang nakalipas
+The CX Manager serves as the strategic link between customer feedback and organizational change. · + · +Design an NPS methodology specifically for the B2B Telco industry context, · Analyze qualitative feedback to identify root causes of friction in the B2B customer journey (e.g. ...
1 buwan ang nakalipas
This role includes delivering a seamless and professional customer experience while adhering to company protocols and maintaining a best-in-class experience. · ...
1 buwan ang nakalipas
Confers with the customers by telephone, email, in person to provide information about products and services. · Keeps records of customers interactions and transactions, · recording details of inquiries, complaints and comments, · as well as actions taken. ...
2 buwan ang nakalipas
The CX Manager serves as the strategic link between customer feedback and organizational change. This role is responsible for the end-to-end design and rollout of relational and transactional NPS programs. ...
1 buwan ang nakalipas
The CX Manager serves as the strategic link between customer feedback and organizational change. This role is responsible for the end-to-end design and rollout of relational and transactional NPS programs, · Design an NPS methodology specifically for the B2B Telco industry contex ...
1 buwan ang nakalipas
The RISE mission is to Accelerate Internet for the Philippines we do this by focusing on the overall customer experience providing excellent internet services while creating a positive impact on our partners and their industries. · ...
1 buwan ang nakalipas
+Job summary · This role includes delivering a seamless and professional customer experience while adhering to company protocols. · Manage customer interactions across multiple channels. · Handle account-related queries. · Process transaction support. · ...
1 buwan ang nakalipas
The CX Manager serves as the strategic link between customer feedback and organizational change. · This role is responsible for the end-to-end design and rollout of relational and transactional NPS programs, · working closely with department heads to convert qualitative feedback ...
1 buwan ang nakalipas
+We're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America... · +Receive inbound and/or place outbound calls · Provide accurate and t ...
2 linggo ang nakalipas
The opportunityThe Customer Experience Designer position is an individual contributor that supports the Lead for NPS and Experience Design of Manulife Philippines. The position's primary role is to consider customer's feedback wants and needs ultimately helping design delivery te ...
1 buwan ang nakalipas
Job Description · The Role · The Customer Experience Partner ensures an outstanding customer journey by serving as the first point of contact for enquiries, from basic website support to complex technical troubleshooting. The role also gathers and shares customer feedback with in ...
20 oras ang nakalipas
Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. · We navigat ...
1 linggo ang nakalipas
At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovat ...
1 linggo ang nakalipas
We are seeking a Customer Experience Specialist to provide exceptional customer service through various digital channels. The role is based in Makati City, Metro Manila and involves responding to customer inquiries and resolving issues in a timely manner. · Competitive salary and ...
1 buwan ang nakalipas
The customer service representative is the voice of the company. The primary goal is to provide professional assistance and ensure a positive experience for every customer. · A customer service representative uses companys tools and guidelines to find solutions (refunds, re-booki ...
3 linggo ang nakalipas
Lead the Customer Experience team in shaping patient journey and drive initiatives for exceptional care. · ...
1 buwan ang nakalipas
Build Global Partnerships With a Team That Champions Talent · At Emapta, we believe exceptional talent deserves opportunities that reach far beyond borders. As a global outsourcing partner, we connect world-class professionals in the Philippines with leading companies across in ...
1 araw ang nakalipas
MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year. · The Customer Experience Director is ...
1 araw ang nakalipas
Job Description · The Role · This role is responsible for delivering a best-in-class customer experience by serving as the first line of support for all client enquiries. It ensures accurate, consistent, and timely responses while owning response times, triaging tasks efficiently ...
20 oras ang nakalipas