Customer Experience - Makati

Para lamang sa mga rehistradong miyembro Makati, Pilipinas

1 linggo ang nakalipas

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Job summary

The CX Manager serves as the strategic link between customer feedback and organizational change. This role is responsible for the end-to-end design and rollout of relational and transactional NPS programs.
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Mga katulad na trabaho

  • Customer Experience

    1 araw ang nakalipas

    Para lamang sa mga rehistradong miyembro Makati City

    We are on a mission to accelerate internet for the Philippines by providing excellent services and high-quality support to our business and wholesale partners. The CX Manager serves as the strategic link between customer feedback and organizational change., · ...

  • Customer Experience

    1 linggo ang nakalipas

    Para lamang sa mga rehistradong miyembro Makati, National Capital Region

    This role includes delivering a seamless and professional customer experience while adhering to company protocols and maintaining a best-in-class experience. · ...

  • Customer Experience

    1 linggo ang nakalipas

    Para lamang sa mga rehistradong miyembro Makati City

    The CX Manager serves as the strategic link between customer feedback and organizational change. This role is responsible for the end-to-end design and rollout of relational and transactional NPS programs, · Design an NPS methodology specifically for the B2B Telco industry contex ...

  • Customer Experience

    1 linggo ang nakalipas

    Para lamang sa mga rehistradong miyembro Makati, Metro Manila

    The RISE mission is to Accelerate Internet for the Philippines we do this by focusing on the overall customer experience providing excellent internet services while creating a positive impact on our partners and their industries. · ...

  • Customer Experience

    1 linggo ang nakalipas

    Para lamang sa mga rehistradong miyembro Makati, National Capital Region

    +The CX Manager serves as the strategic link between customer feedback and organizational change. · + · +Design an NPS methodology specifically for the B2B Telco industry context, · Analyze qualitative feedback to identify root causes of friction in the B2B customer journey (e.g. ...

  • Customer Experience

    1 buwan ang nakalipas

    Para lamang sa mga rehistradong miyembro Makati, National Capital Region

    Confers with the customers by telephone, email, in person to provide information about products and services. · Keeps records of customers interactions and transactions, · recording details of inquiries, complaints and comments, · as well as actions taken. ...

  • Customer Experience

    1 linggo ang nakalipas

    Para lamang sa mga rehistradong miyembro Makati

    +Job summary · This role includes delivering a seamless and professional customer experience while adhering to company protocols. · Manage customer interactions across multiple channels. · Handle account-related queries. · Process transaction support. · ...

  • Customer Experience

    1 linggo ang nakalipas

    Para lamang sa mga rehistradong miyembro Makati

    The CX Manager serves as the strategic link between customer feedback and organizational change.This role is responsible for the end-to-end design and rollout of relational and transactional NPS programs, · working closely with department heads to convert qualitative feedback int ...

  • Customer Experience

    1 buwan ang nakalipas

    Para lamang sa mga rehistradong miyembro Makati

    · Confers with customers to provide information about products and services. · Keep records of customer interactions and transactions. ...

  • Customer Experience

    1 linggo ang nakalipas

    Para lamang sa mga rehistradong miyembro Makati Buong oras

    The CX Manager serves as the strategic link between customer feedback and organizational change. · This role is responsible for the end-to-end design and rollout of relational and transactional NPS programs, · working closely with department heads to convert qualitative feedback ...

  • Customer Experience

    1 buwan ang nakalipas

    Para lamang sa mga rehistradong miyembro Taguig

    Globe is looking for a Customer Experience & Operations Lead to design and deliver the next level of GOMO's care and retention strategy. · ...

  • Customer Experience

    3 linggo ang nakalipas

    Para lamang sa mga rehistradong miyembro Taguig

    We invite you to be part of our team providing exceptional customer support conducting training sessions ensuring data quality for both customers and suppliers. · ...

  • Customer Experience Associate

    4 linggo ang nakalipas

    Para lamang sa mga rehistradong miyembro Makati, National Capital Region

    Join our team at Angkas and help us provide exceptional customer service to our valued customers. · Responding to customer inquiries and providing problem resolution through various channels including phone (inbound and outbound), e-mail, and chat. · You will deliver outstanding ...

  • Customer Experience Specialist

    1 buwan ang nakalipas

    Para lamang sa mga rehistradong miyembro Makati, National Capital Region

    We've started an exciting movement to create a healthier, more sustainable future for everyone. · It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. ...

  • Customer Experience Officer

    1 buwan ang nakalipas

    Para lamang sa mga rehistradong miyembro Makati, Metro Manila

    The Customer Experience Officer is responsible for implementing and monitoring loyalty rewards policies and procedures of Store Operations to ensure effective communications with customers. · College degree preferably in Marketing, Communications, Economics or Business Management ...

  • Customer Experience Officer

    18 oras ang nakalipas

    Para lamang sa mga rehistradong miyembro Makati, Metro Manila

    +The Customer Engagement Officer supports the development and execution of customer engagement strategies to ensure high levels of satisfaction, loyalty, and retention. · + · Serve as a key point of contact for customer inquiries and concerns. · ...

  • Customer Experience Agent

    5 araw ang nakalipas

    Para lamang sa mga rehistradong miyembro Makati City

    We are seeking a Customer Experience Agent (Escalations) to join our Global Customer Support team. As a key member of our operations team, you will play a crucial role in ensuring smooth and efficient administrative operations. · ...

  • Customer Experience Manager

    1 linggo ang nakalipas

    Para lamang sa mga rehistradong miyembro Makati, NCR, Philippines

    We are looking for a Customer Experience Manager for our Local Bank client in Makati · Minimum of at least 5 years of relevant experience in the local banking industry · Developing and implementing a customer experience strategy aligned with the organization's goals and objective ...

  • Customer Experience Manager

    2 araw ang nakalipas

    Para lamang sa mga rehistradong miyembro Makati, NCR, Philippines

    We are looking for a Customer Experience Manager for our Banking client in MakatiDeveloping and implementing a customer experience strategy aligned with the organization's goals and objectives. · Understanding and analyzing the various touchpoints customers have with the company ...

  • Customer Experience Designer

    2 linggo ang nakalipas

    Para lamang sa mga rehistradong miyembro Makati, National Capital Region

    The opportunityThe Customer Experience Designer position is an individual contributor that supports the Lead for NPS and Experience Design of Manulife Philippines. The position's primary role is to consider customer's feedback wants and needs ultimately helping design delivery te ...