Customer Experience - Makati

This role includes delivering a seamless and professional customer experience while adhering to company protocols and maintaining a best-in-class experience. · ...

The CX Manager serves as the strategic link between customer feedback and organizational change. This role is responsible for the end-to-end design and rollout of relational and transactional NPS programs, · Design an NPS methodology specifically for the B2B Telco industry contex ...

The RISE mission is to Accelerate Internet for the Philippines we do this by focusing on the overall customer experience providing excellent internet services while creating a positive impact on our partners and their industries. · ...

· RISE is on a mission to accelerate internet for the Philippines by providing excellent services and high-quality support to our business and wholesale partners. We focus on the efficiency of connectivity through initiatives like GetaFIX and Open Access Network, ensuring we mai ...

+The CX Manager serves as the strategic link between customer feedback and organizational change. · + · +Design an NPS methodology specifically for the B2B Telco industry context, · Analyze qualitative feedback to identify root causes of friction in the B2B customer journey (e.g. ...

Confers with the customers by telephone, email, in person to provide information about products and services. · Keeps records of customers interactions and transactions, · recording details of inquiries, complaints and comments, · as well as actions taken. ...

+Job summary · This role includes delivering a seamless and professional customer experience while adhering to company protocols. · Manage customer interactions across multiple channels. · Handle account-related queries. · Process transaction support. · ...

The CX Manager serves as the strategic link between customer feedback and organizational change. · This role is responsible for the end-to-end design and rollout of relational and transactional NPS programs, · working closely with department heads to convert qualitative feedback ...

The CX Manager serves as the strategic link between customer feedback and organizational change.This role is responsible for the end-to-end design and rollout of relational and transactional NPS programs, · working closely with department heads to convert qualitative feedback int ...

· Confers with customers to provide information about products and services. · Keep records of customer interactions and transactions. ...

Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. · We navigat ...

+We're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America... · +Receive inbound and/or place outbound calls · Provide accurate and t ...

Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. · We navigat ...

Core Responsibilities · Customer Interaction (On-Ground) · Greet and assist customers professionally · Handle inquiries, reservations, and complaints · Ensure fast resolution of issues · Escalate major concerns to supervisor/manager · Maintain positive and welcoming brand presenc ...

· We are looking for a Customer Experience Manager for our Local Bank client in Makati · Role: Customer Experience Manager · Industry: Banking · Salary: up to 170k · Set up: Onsite in Makati · Schedule: Mon to Fri, dayshift · Level: Senior Manager · Minimum of at least 5 years o ...

+The Customer Engagement Officer supports the development and execution of customer engagement strategies to ensure high levels of satisfaction, loyalty, and retention. · + · Serve as a key point of contact for customer inquiries and concerns. · ...

The opportunityThe Customer Experience Designer position is an individual contributor that supports the Lead for NPS and Experience Design of Manulife Philippines. The position's primary role is to consider customer's feedback wants and needs ultimately helping design delivery te ...

+Customer Experience Representative builds customer loyalty by managing relationships. · ++Customer communication and support · ,Service reminders: Remind customers about upcoming preventive maintenance service (PMS) schedules, · ,Transactional updates: Keep customers informed on ...

We are hiring for our client a fast-growing modern ecommerce brand selling through Shopify Amazon and major retail partners. They operate in high-performance environment looking for highly articulate Customer Experience Specialist who thrives on ownership precision and thoughtful ...

We've started an exciting movement to create a healthier, more sustainable future for everyone. · It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. ...