- Bachelor's degree in business administration, Finance, or related field (or equivalent work experience).
- Proven experience in tele collections, customer service, or related operational roles.
- Previous experience in training and development, preferably in a financial services or collections environment.
- Strong knowledge of collections strategies, customer service principles, and operational processes.
- Excellent communication and presentation skills, with the ability to effectively convey complex information to diverse audiences.
- Demonstrated ability to design, deliver, and evaluate training programs.
- Analytical mindset with the ability to interpret data and identify performance trends.
- Detailoriented with strong organizational and time management skills.
- Proficiency in Microsoft Office applications and learning management systems.
- Ability to work independently and collaboratively in a fastpaced, dynamic environment.
- Certification in training and development (e.g., Certified Professional in Learning and Performance
- CPLP).
- Experience with telephony systems and call center technologies.
- Familiarity with regulatory requirements and compliance standards in the financial services industry."
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Operations Trainer
1 araw ang nakalipas
SmartBooks, Inc. Ortigas, PilipinasJob Qualification: · - Bachelor's degree in Business Administration, Finance, or related field (or equivalent work experience). · - Proven experience in tele collections, customer service, or related operational roles. · - Previous experience in training and development, preferab ...
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Operations Trainer
2 araw ang nakalipas
TechoMania Ortigas, Pilipinas"- Bachelor's degree in Business Administration, Finance, or related field (or equivalent work experience). · - Proven experience in tele collections, customer service, or related operational roles. · - Previous experience in training and development, preferably in a financial se ...
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Operations Trainer
4 araw ang nakalipas
SmartBooks, Inc. Philippines, Quezon City, Pilipinas Buong orasQualifications · Bachelor's degree in Business Administration, Finance, or related field (or equivalent work experience). · Experience with telephony systems and call center technologies. · Familiarity with regulatory requirements and compliance standards in the financial service ...
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Operations Trainer(Up to 20K Salary)
2 araw ang nakalipas
Field Innovators Inc. Pasig City, Pilipinas Buong orasJOB QUALIFICATIONS:- Bachelor's degree in Business Administration, Finance, or related field (or equivalent work experience).- Proven experience in tele collections, customer service, or related operational roles.- Previous experience in training and development, preferably in a ...
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Customer Service Trainer
4 araw ang nakalipas
J-K NETWORK RECRUITMENT SERVICES AND CONSULTANCY, INC. Philippines, Pasig City, Pilipinas Buong orasBENEFITS : SSS · Philhealth · Pag-Ibig · SL and VL JOB DETAILS : Client Profile: This company aims to become a preeminent worldwide provider of business process outsourcing (BPO) management and solutions with a focus on the financial technology sector through our local business p ...
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communication skills trainer
4 araw ang nakalipas
KMC MAG Solutions Inc Makati City, Philippines, Pilipinas Buong orasMake your next big career move by applying as KMC Solutions' next COMMUNICATION SKILLS TRAINER · As our Communication Skills Trainer within Zenni's esteemed Customer Service team, you play a pivotal role in bolstering the English communication capabilities of our Center of Excell ...
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441310 | Training and OD Supervisor
2 araw ang nakalipas
Monroe Consulting Phils., Inc. Makati, Pilipinas Buong orasExecutive search firm Monroe Consulting Group is recruiting for a Training and OD Supervisor on behalf of a leading fashion distribution and retail company. This position, based in Makati, Metro Manila, will report to the HR & Admin Head and follows a hybrid work set-up (4 days o ...
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T-Crew Scrum Specialist
2 linggo ang nakalipas
Shell Business Operations - Manila Makati, Pilipinas Buong orasPrincipal Accountabilities: · This role that will strongly leverage the use of current project management structures and the new Agile ways of working. As such T-Crew members will be accountable for: · As a process expert will be part of different kaizen groups to identify curren ...
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Training Manager
4 araw ang nakalipas
AFNI Philippines Inc. Philippines, Quezon City, Pilipinas Buong orasTraining Manager · The Training Manager will plan, develop, and manage activities associated with the training and development of Consultants, Trainers, and management within a specified site. The incumbent will maintain a climate of customer-oriented service excellence by motiva ...
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Training Manager Apprentice
4 araw ang nakalipas
Afni, Inc. Philippines, Quezon City, Pilipinas Buong oras· The Training Manager will plan, develop, and manage activities associated with the training and development of Consultants, Trainers, and management within a specified site. The incumbent will maintain a climate of customer-oriented service excellence by motivating and empower ...
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Training Supervisor
4 araw ang nakalipas
Afni, Inc. Quezon City, Philippines, Pilipinas Buong oras· Essential Functions and Responsibilities: Point of Contact for End-to-End Training (FST & PST) and partners with Operations on NEE Training Needs · Lead and facilitate Training calibration sessions. · Performs tasks as per client or management directive (ad hoc reports and an ...
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Trainer- Travel GDS
2 linggo ang nakalipas
WNS Quezon City, PilipinasJob Description: · Participate in daily/weekly calls set-up by Training Managers to provide updates on New Hire Training (NHT) batches. Take direction from the designated training Managers and conduct training for new employees as well as refresher training for employees in BAU O ...
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Leadership and Organizational Development Analyst
1 linggo ang nakalipas
AFNI Philippines Inc. Quezon City, Pilipinas Buong orasLeadership and Organizational Development Analyst · Position Purpose: · The Leadership and Organizational Development Analyst is mainly responsible for helping drive business performance by rigorously inspecting the quality of coaching documentation of high potentials and frontli ...
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Leadership and Organizational Development Analyst
1 linggo ang nakalipas
Afni, Inc. Philippines, Quezon City, Pilipinas Buong oras· Position Purpose: · The Leadership and Organizational Development Analyst is mainly responsible for helping drive business performance by rigorously inspecting the quality of coaching documentation of high potentials and frontline leadership. This role will also monitor the i ...
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ESL Trainer
4 araw ang nakalipas
EDGE Tutor International Philippines, Quezon City, Pilipinas Buong orasJoin Our Team: Tutor Trainer · Elevate Tutoring Excellence at EDGE Tutor International · Who We Are: Pioneering Education · Established in 2022 by Harvard alumnus Henry Motte-Muñoz, EDGE Tutor International is on a mission to redefine online tutoring. Emerging from , the Philippi ...
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Training Associate
4 araw ang nakalipas
WNS Philippines, Quezon City, Pilipinas Buong orasJob Description: · Mainly responsible for facilitating classroom training and other training related interventions for the purpose of developing or enhancing knowledge, skill and attitude of associates · Participate in daily/weekly calls set-up by Training Managers to provide upd ...
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Training Manager Apprentice
1 linggo ang nakalipas
AFNI Philippines Inc. Quezon City, Pilipinas Buong orasTraining Manager Apprentice - Mobile Service · The Training Manager will plan, develop, and manage activities associated with the training and development of Consultants, Trainers, and management within a specified site. The incumbent will maintain a climate of customer-oriented ...
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Trainer for Telco Program
4 araw ang nakalipas
AFNI Philippines Inc. Quezon City, Philippines, Pilipinas Buong orasTrainer for Telco Program (Sta. Rosa Site) · Position Purpose: Deliver training to existing and newly hired employees to prepare for essential duties and tasks. Model company and client expectations by creating a welcoming environment that enables students to reach their maximum ...
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Trainer for Telco Program
4 araw ang nakalipas
AFNI Philippines Inc. Philippines, Quezon City, Pilipinas Buong orasTrainer for Telco Program (Quezon City Site) · Position Purpose: Deliver training to existing and newly hired employees to prepare for essential duties and tasks. Model company and client expectations by creating a welcoming environment that enables students to reach their maximu ...
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Process Specialist
4 araw ang nakalipas
Asticom Technology Inc. Philippines, Quezon City, Pilipinas Buong orasThe Process Specialist plays a crucial role in making sure that everyone in the company understands how things get done. Their main job is to create easy-to-follow documents that explain different processes. · Roles And Responsibilities: · ● Understand and analyze all business pr ...
Operations Trainer - Pasig City, Pilipinas - Field Innovators Inc.
Paglalarawan
QUALIFICATIONS:
Preferred Qualifications: