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Makati City

    Airline Sales Support - Makati, Pilipinas - Discover the World

    Discover the World
    Discover the World Makati, Pilipinas

    3 oras ang nakalipas

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    Buong oras
    Paglalarawan
    We are seeking a Sales Support Executive with prior experience in the airline industry to join our team. The ideal candidate will have a strong background in providing comprehensive sales support services.


    Responsibilities include:

    • Providing guidance and assistance to agents on name changes and schedule adjustments.
    • Facilitating bookings for ancillary products, managing credit card payments within GDS limitations.
    • Handling adhoc approvals outside standard booking conditions.
    • Conducting agent education on company processes and policies through the Agents website.
    • Demonstrating thorough knowledge of airline products.
    • Offering administrative support for client accounts.
    • Monitoring contracts and distributing tariffs and industry updates.
    • Maintaining fare distribution database and e newsletter.
    • Communicating necessary updates to the Agents Website.
    • Generating reports on requests, issued documents, and Travel Service Requests (TSRs).
    • Managing event ticketing for key trade events and Fam trips.
    • Handling group bookings from quoting to ticketing and payment processing.
    • Providing support for Other Airline (OAL) sectors in collaboration with the team.

    Capabilities and Experience:

    • Bachelor of Science in Tourism or any related courses.
    -1-2 years of professional experience in tourism sales, ideally with an airline company

    • Understanding travel industry/aviation market and mechanics of trade
    • Technical understanding of airline operations, reservations and group sales
    • Technical understanding of the various channels of distribution used in the marketplace
    • Advanced organizing skills
    • Effective communication
    • Distinctive sales personality with passion for the airline industry and understanding of the segments of the travel and tourism industry
    • Team player and also able to work autonomously.
    • Self motivated with a strong work ethic
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