- Ensure service is delivered to our customers meets the agreed Key Performance Indicators, SLA (>99%), Productivity Improvement (as per target), Quality (>99%) on a weekly/monthly basis.
- Identify performance related issues, conducts root cause analysis, develop actions plans for improvements and implement corrective actions using TIC feedback queue and emails
- Collaborate with ABPs, local process specialists, systems specialists, Team Manager, country Process Managers for any concerns and updates on the Work Instructions.
- AHT / Productivity improvement
- SLA compliance
- Quality performance
- Automation/eTouch
- Bachelor's Degree
- People Oriented
- Excellent communication skills
- Organizational and time management abilities
- Ability to learn and work with systems
- Flexible to any work schedule
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IT Team Lead
Natagpuan sa: Foundit PH A2 - 3 araw ang nakalipas
Outsourced Central Visayas, PilipinasJob Summary · This role's main focus is to support all employees' by resolving any IT related issues they may come up against in their day to day roles. · Job Description · The IT Helpdesk Technician role is an integral part of the Operations team. This role's main focus is to su ...
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IT Helpdesk Team Lead
Natagpuan sa: Foundit PH A2 - 3 araw ang nakalipas
BSA Solutions Careers Central Visayas, PilipinasAbout Us · BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of succe ...
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Leads Generation Specialist
Natagpuan sa: Foundit PH A2 - 14 oras ang nakalipas
BSA Solutions Careers Central Visayas, Philippines, Pilipinas Buong orasAbout Us · BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of succe ...
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Leads Generation Specialists
Natagpuan sa: Foundit PH A2 - 3 araw ang nakalipas
BSA Solutions Careers Central Visayas, PilipinasAbout Us · BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of succe ...
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Sales Development Representative
Natagpuan sa: Foundit PH A2 - 4 araw ang nakalipas
CODEV Solutions Inc. Central Visayas, PilipinasJob Description · A Sales Development Representative (SDR) is a role within a sales team that focuses on generating and qualifying leads for the sales department. The primary responsibility of an SDR is to reach out to potential customers and initiate conversations to identify th ...
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Sales and Marketing Associate
Natagpuan sa: Foundit PH A2 - 4 araw ang nakalipas
Premier Family Business Consulting, Inc. Central Visayas, Pilipinas PermanentHiring Qualifications · Bachelor's degree in Marketing, Business, or related field. · Proven experience in marketing roles, preferably with a focus on CRM, email marketing, lead management, and advertising. · Certifications in relevant marketing tools or platforms (e.g., Google A ...
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Service Delivery Manager
Natagpuan sa: Foundit PH A2 - 14 oras ang nakalipas
VISEO ASIA Central Visayas, Philippines, Pilipinas Buong orasResponsibilities: · Act as a lead for CEGID Y2 implementation & Support for clients' project · Lead and manage a team of IT consultants, ensuring their professional growth and development. · Set clear objectives and expectations for the team, monitor their progress and providing ...
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Information Technology Service Delivery Manager
Natagpuan sa: Foundit PH A2 - 3 araw ang nakalipas
VISEO ASIA Central Visayas, Pilipinas Buong orasResponsibilities: · Lead for CEGID Y2 implementation & Support for clients' project · Lead and manage a team of IT consultants, ensuring their professional growth and development. · Set clear objectives and expectations for the team, monitor their progress and providing regular ...
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Test Engineer
Natagpuan sa: Foundit PH A2 - 4 araw ang nakalipas
Teradyne Central Visayas, PilipinasOrganization & Role · Teradyne is looking for talented people, who share our passion and drive, to join our team. Our customers are the world's leading electronics companies and they depend on us to help them get quality products to market. · At Teradyne, we ride the wave of tech ...
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Trade Marketing Lead
Natagpuan sa: Foundit PH A2 - 3 araw ang nakalipas
HR TechX Corp. Eastern Visayas, PilipinasPosition: Trade Marketing Lead · Location: Tacloban - Central Visayas · Work setup: Onsite · Role Description · This is a full-time on-site role for a Trade Marketing Lead. The Trade Marketing Lead will be responsible for analyzing market trends and customer behavior, developing ...
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Sales Manager NA2024
Natagpuan sa: Foundit PH A2 - 19 oras ang nakalipas
RSD Human Resource Management Consultancy Cebu, PilipinasJob Description: Sales Manager · Position Overview: · A Sales Manager is responsible for leading a sales team, developing sales strategies, and achieving revenue targets for a company's products or services. This role involves overseeing the sales process, cultivating client rela ...
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Sales Executive
Natagpuan sa: Foundit PH A2 - 3 araw ang nakalipas
RipeConcepts, Inc. Central Visayas, Pilipinas Buong orasResponsibilities · Mine and generate potential leads through intensive research by checking company websites, business listing sites and job ad sites. · Ensure these leads are qualified buyers of RipeConcepts services Initiate outreach to these leads through outbound calls, email ...
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Business Development Specialist
Natagpuan sa: Foundit PH A2 - 14 oras ang nakalipas
Lennor Metier Consulting Central Visayas, Philippines, Pilipinas Buong orasSeize the opportunity to be part of a global team · Position: Business Development Specialist (SaaS) · Work Engagement: Direct Employment | Permanent · Location: Cebu City · Work Setup: Hybrid · Shift Schedule: Mid shift · Salary: Php 30,000 - Php 45,000 · About Us · Seeking exce ...
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Service Delivery Lead
Natagpuan sa: Foundit PH A2 - 5 araw ang nakalipas
Career Professionals, Inc. Cebu, Pilipinas Buong orasYou take a personal stake in the services you partner with and the strategies your team defines and leads. You hold yourself to (almost, but not quite) impossibly high standards. You have unshakeable integrity. You're always asking why. You are as comfortable speaking to partners ...
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Content Marketing Manager
Natagpuan sa: Foundit PH A2 - 15 oras ang nakalipas
OP360 (OfficePartners360) Philippines, Central Visayas, Pilipinas Buong orasThe Content Marketing Manager would oversee the strategic coordination of brand content marketing for OP360. This role would report to the VP of Marketing, emphasizing creating positive brand awareness of OP360 solutions and services and helping grow revenue via value-added thoug ...
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Client Services Manager
Natagpuan sa: Foundit PH A2 - 14 oras ang nakalipas
IQ-EQ Central Visayas, Philippines, Pilipinas Buong orasCompany Description · IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. · Job Description · You will b ...
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Technical Lead: Java Full Stack
Natagpuan sa: Foundit PH A2 - 3 araw ang nakalipas
LegalMatch Central Visayas, PilipinasAs a Technical Lead, you will be responsible for leading and implementing technical decisions and efforts of a software engineering team, overseeing and performing the development of high-quality software products, and enhancing our existing software platforms alone or with indiv ...
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Group Consolidation
Natagpuan sa: Foundit PH A2 - 15 oras ang nakalipas
QIMA Central Visayas, Philippines, Pilipinas Buong orasCompany Description · At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust. · Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers ...
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Sales Manager
Natagpuan sa: Foundit PH A2 - 19 oras ang nakalipas
RSD Human Resource Management Consultancy Cebu, Pilipinas Permanent· • Implement the Sales Director's online course business strategy to achieve sales goals and foster business growth. · • Lead the sales team, inspiring members to reach individual and collective sales targets. · • Create incentive plans to maximize the sales team's potential an ...
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Systems Security Engineer-Network Security Engineer
Natagpuan sa: Foundit PH A2 - 5 araw ang nakalipas
Teradyne Central Visayas, PilipinasJoin Our Team as a Network Security Engineer · Are you an experienced network security professional with a passion for tackling complex challenges and driving platform maturity Are you seeking a role where you can serve as a mentor and escalation point for a dedicated team of Sec ...
KNGS Air Logistics Team Lead - Cebu, Pilipinas - Kuehne Nagel
Paglalarawan
BE PART OF GROWING TEAMYour Role
Monitor, supervise and measure team performance across all task in Air Logistics to achieve company defined goals and KPI's that contribute to the growth of the organization. Performs operational and administrative tasks as needed.Your Responsibilities
KPIs & Targets:
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