- Client Centric Activities:
- Develop a relationship with your clients be proactive in identifying problems and themes create a repertoire/cadence with follow-ups and issue escalations recommend/implement service enhancements where appropriate. Become familiar with our industry with a thirst for learning new products
- Handle complex relationships and high-profile portfolios, while providing service at the same level for ALL clients. Investigate root causes of process inefficiencies and make proposals on opportunities for process improvement
- Build in-depth understanding of the client's organization, business priorities, culture and operating model and determine how best to leverage our products and capabilities to continuously add value for the client
- Take ownership, act with a sense of urgency and exceed expectations by over-communicating. Engage professionally in person, emails and on the phone to assist with every client need or issue. Keep building and continually revamping the client relationship
- Deliver on Partner Relationships:
- Start interacting with other teams to collaborate and problem-solve be empowered to initiate change to further drive superior service improvements and product offerings. Concentrate on developing a risk appetite to prevent and protect the firm and our clients
- Adhere to the department policies and procedures for client requests. Work independently and in a team environment to maximize productivity in a most efficient manner. Actively seek opportunities to lead and contribute to initiatives outside immediate area of responsibility. Exhibit a positive, can-do attitude with inquisitive curiosity. Establish strong relationships with internal partners in Treasury sales and across various functions
- Help Modernize Client Experience:
- Demonstrates the ability to work in an agile environment
- Understands Existing & Upcoming Technologies to support client consultation & requests. Share your knowledge and become a mentor to help your team succeed
- A strong aptitude for strategic thinking and tactical execution
- Excellent organizational skills and the ability to manage, prioritize, work under pressure, and meet tight deadlines
- Excellent verbal and written communications skills able to effectively communicate clearly and concisely
- Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners
- Ability to use data to create metrics and reporting
- Proficient in MS Office (Excel, PowerPoint, Word)
- Minimum of 3 years of experience in customer service, operations, treasury, sales or portfolio management preferably with
- College degree
- Previous banking or financial service industry work experience
-
Customer Service Associate
2 araw ang nakalipas
Polytechnic University of the Philippines Philippines, Taguig, Pilipinas Buong orasDescription: · At Bosch, we shape the future by inventing high-quality technologies and services that spark · enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, · we enjoy our work, and we inspire each other. · Duties and Responsi ...
-
Account Service Associate
2 araw ang nakalipas
Metrobank Taguig, Philippines, Pilipinas Buong orasPosition Title: Account Service Associate · Job Summary: · Assists in meeting the bank's objective in terms of efficiency in servicing of all loan and trade transactions of IBS customers in coordination with the Operating units and in accordance with the Bank's existing policies ...
-
IT Service Desk Associate
2 araw ang nakalipas
Polytechnic University of the Philippines Philippines, Taguig, Pilipinas Buong orasDescription: · At Bosch, we shape the future by inventing high-quality technologies and · services that spark enthusiasm and enrich people's lives. Our promise to our · associates is rock-solid: we grow together, we enjoy our work, and we inspire · each other. · Duties and Respon ...
-
Fund Servicing Associate
1 linggo ang nakalipas
JPMorgan Chase Bank, N.A. Taguig, Pilipinas Buong orasJob Description : · The JP Morgan Fund Services Trades Team manages trade capture, validation and review of trades recorded in accounting books that leads to the correct valuation of the mutual fund clients. The Fund Services Trades Team take direct responsibility for the product ...
-
Associate - Customer Service
1 linggo ang nakalipas
SUTHERLAND GLOBAL COLLECTION SERVICES LLC Taguig, Pilipinas Buong orasCompany Description · Sutherland is seeking an attentive and goal-oriented person to join us as Consultant – Collections. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to ...
-
Customer Service Associate
8 oras ang nakalipas
SL Temps Inc. Taguig, Pilipinas TemporaryQualifications: · -Bachelor's Degree/4 year course · -MUST have at least 6 months experience in Customer Service · -Willing to work in BGC Taguig; · -Knowledgeable with any of the following applications such as Ingenium, Prism, OJA, Sales Force CRM, Lotus Notes, and the various ...
-
Employee Services Associate
1 linggo ang nakalipas
DITO Telecommunity Corporation Taguig, PilipinasJob Overview · The role primarily focuses on facilitating the seamless onboarding and offboarding processes for DITO employees, with an opportunity to broaden responsibilities to include multitasking in organizing and supporting employee events. This position involves direct inte ...
-
Trading Services Associate for Collateral Services Operations
2 araw ang nakalipas
JPMorgan Chase Bank, N.A. Taguig, Pilipinas Buong orasJob Description : · As a Trading Services Associate within the Collateral Services Operations team, you will manage margin obligations and exposures for both our internal and external clients. You will be a part of a global team that oversees more than $350Bn of collateral balanc ...
-
Korean Customer Service Associate
2 araw ang nakalipas
Bosch ASEAN Philippines, Taguig, Pilipinas Buong orasAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in · and feel the difference. · Est ...
-
Trading Services Associate I
2 araw ang nakalipas
JPMorgan Chase Bank, N.A. Taguig, Pilipinas Buong orasJob Description : · As a Managed Product Operations Associate, you will be responsible for executing key deliverables within the strategic business agenda across Wealth Management. You will ultimately be responsible to evaluate and make improvements to business processes, and sub ...
-
International Client Service Associate
2 araw ang nakalipas
JPMorgan Chase Bank, N.A. Taguig, Pilipinas Buong orasJob Description : · International Client Service Associateis part of the centralized Commercial Banking International Service and Onboarding (CBISO) team, which fulfillsclient request received by the relationship teams & clients across the United States and partners withCB's in-c ...
-
Fund Servicing Associate I
1 linggo ang nakalipas
JPMorgan Chase Bank, N.A. Taguig, Pilipinas Buong orasJob Description : · Client onboarding operations/Fund Events involves Reconciliations, Processing, Validating Transactions, Resolving Inquiries, Accounting Transitions, Process Automation & Efficiencies and Serving. · As a Fund Servicing Associate Iin Client Onboarding, you will ...
-
Trading Services Associate I
2 araw ang nakalipas
JPMorgan Chase Bank, N.A. Taguig, Pilipinas Buong orasJob Description : · Job Summary: · As a Trading Services Associate, you'll be responsible for understanding trading structures to accurately capture all transactions, complete reconciliation checks, and ensure controls are performed. · Job responsibilities: · Timely and accurate ...
-
Fund Servicing Associate II
2 araw ang nakalipas
JPMorgan Chase Bank, N.A. Taguig, Pilipinas Buong orasJob Description : · J.P. Morgan's Compliance Reporting Services enables clients to efficiently detect and manage violations of their specified investment rules, facilitating risk reduction and demonstrating industry best practices. The Compliance Reporting Analyst is responsible ...
-
Fund Servicing Associate II
2 araw ang nakalipas
JPMorgan Chase Bank, N.A. Taguig, Pilipinas Buong orasJob Description : · Client onboarding operations/Fund Events involves Reconciliations, Processing, Validating Transactions, Resolving Inquiries, Accounting Transitions, Process Automation & Efficiencies and Serving. · As a Fund Servicing Associate IIin Client Onboarding, you will ...
-
Associate - Financial Services & Solutions
2 araw ang nakalipas
Procter & Gamble Taguig, Philippines, Pilipinas Buong orasJob Location · Taguig City · Job Description · Do you want to start a professional career with P&G Do you have a passion for Finance & Accounting We welcome you to apply and join us as an Associate - Financial Services & Solutions. · In F&A, you would have the opportunity to expe ...
-
Customer Service Associate 2
1 linggo ang nakalipas
Abbott Laboratories Taguig City, Pilipinas OTHERJob Description · Abbott Rapid Diagnostics is part of Abbott's Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of dis ...
-
Customer Service Associate 2
1 linggo ang nakalipas
Abbott Laboratories Taguig City, Pilipinas OTHERThe Customer Service Associate II- (ADPI) is responsible for a variety of sales and customer support activities by providing product and service information, resolving service inquiries and problems for internal and external customers. This position is responsible for the adheren ...
-
Customer Service Associate 2
1 linggo ang nakalipas
Abbott Laboratories Taguig City, Pilipinas OTHERJob Summary: · Abbott Rapid Diagnostics is part of Abbott's Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseas ...
-
Outbound Client Service Associate
2 araw ang nakalipas
SL Temps, Inc. Taguig, Philippines, Pilipinas Buong orasRequirements · Graduate of any 4 year course/ 2 year course · Undergraduate can also apply (2 years) · 6 months experience in Customer Service · Willing to work in BGC, Taguig · Dayshift (8 A,M. - 5 P.M.) · Experience in Sales are also welcome to apply · Proficient in MS Office · ...
Client Service Associate - Taguig, Pilipinas - JPMorgan Chase Bank, N.A.
Paglalarawan
Job Description :
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area This is a unique opportunity for you to work in the team.
Job Summary:
As a Client Service Associate within our Center of Excellence, you are a trusted member of the client's team, deeply connected to deliver the growth and success for an assigned portfolio. In this role, you will serve as the primary point of contact for each client assigned to your portfolio. The assigned client portfolio may be comprised of operating transactional accounts and complex treasury products both within the US and across our global footprint. You will interact with Owners, Chief Executive Officers, Presidents, Chief Financial Officers, Treasurers and other high level client contacts to help research and solve issues for our Commercial banking clients. You will communicate through Zoom, email and phone to build strong relationships and provide a level of service that JP Morgan Chase customers have learned to expect.
Job Responsibilities:
Required Qualifications, Capabilities, and Skills:
Preferred Qualifications, Capabilities, and Skills: