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    Application Operations Engineer - Taguig City, Pilipinas - DXC Technology

    DXC Technology
    DXC Technology Taguig City, Pilipinas

    5 araw ang nakalipas

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    Buong oras
    Paglalarawan

    Job Description:

    Profile

    • Degree in Computer Science or equivalent courses.
    • Has knowledge or understanding of IT Operations, infrastructure services support (UNIX or Windows), operations monitoring and end user support.
    • Graduate of IT Course or related Courses.
    • ITILv3 or V4 certified
    • Has minimum of 3 years experience managing the Applications and leading a team
    • Has over 3 years experience supporting application Technologies such as Weblogic, JBOSS, CaaS, Feedhub, Informatica, Autosys, Feedhub, CyberArk, ServiceNow or its equivalent

    Responsibilities

    • Technical Lead of a Team in charge of Administration of Incidents or Requests related to Feedhub and Informatica Applications
    • Technical Lead of a Team in charge of Weblogic, JBOSS and CaaS, Tectia and Layer7 administration, configuration, deployment and security check and verification
    • Technical Lead of a Team who is has Knowledge of Autosys Basic Commands, View of Output Logs, Error Logs and Scripts
    • Technical Lead of a Team in charge of Filetransfers via Feedhub management, administration of IDs and SSH Keys
    • Technical Lead of a Team who has knowledge on UNIX Basic Fundamentals such as logging in, deploument, logs and nodes management
    • Technical Lead of a Team in charge of Informatica session and workflow logs management. Informatica administration via Autosys
    • Technical Lead of a Team in charge of Certificate Renewal on Non-Production from CSR Creation, issuance of signed certificate, coordination, review and validation, importing of certificate to validation of functionality
    • Technical Lead of a Team in charge of Functional ID management through CyberArk
    • Technical Lead of a Team in charge of ServiceNow Monitoring, Incident and Change management
    • Accountable in Documentation and Reporting, Incident, Problem, Change, and Availability Management
    • Accountable in Staffing and Scheduling
    • Responsibile in addressing complaints and escalations coming directly from the client
    • Accountable in Driving team Utilization, Billability and Time-Tracking Compliance
    • Works closely with Account Delivery Managers in driving Service Improvement or Continuous Improvement and High Quality Customer Satisfaction or Net Promoters Score
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