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    Administrative Assistant - Philippines, Quezon City, Pilipinas - MicroSourcing

    MicroSourcing
    Default job background
    Buong oras Teknolohiya/Internet
    Paglalarawan

    Job Title: Administrative Assistant


    Job Summary:

    The Administrative Assistant will play a crucial role in the smooth operation of our office, providing essential support to our staff and clients.

    This position requires a highly organized, reliable, and empathetic individual who is passionate about making a positive impact in the disability sector.

    The successful candidate will be the first point of contact for our clients, requiring a personable and professional approach.


    Key Responsibilities:

    • Follow company's policies, procedures, and management instructions.
    • Be open to new ways of doing things that enhance the quality of life of participants respond to challenges with innovative ideas and solutions.
    • Handle general administrative tasks such as answering phones and responding to emails with a focus on highquality client service.
    • Assist with the coordination and scheduling of client appointments, meetings, and services.
    • Maintain accurate and uptodate client records and databases in compliance with privacy laws and organizational policies.
    • Assist in the on boarding process for new hires, including preparing welcome packages and organizing orientation sessions.
    • Assist in processing HRrelated paperwork, such as employment verification.
    • Provide administrative support to staff, including document preparation, filing, and managing correspondence.
    • Assist in the preparation of reports, presentations, and other documents as required.
    • Collaborate with other team members to ensure efficient daily operations.
    • Facilitate communication between clients, staff, and external partners.
    • Assist to conduct regular staff/client satisfaction survey and prepare the report.
    • Manage office supplies inventory and place orders as necessary.
    • Participate in training and development opportunities relevant to the role and the disability sector.
    • Support the organizationu0027s events and programs through planning and coordination assistance.
    • Contribute to the continuous improvement of administrative processes and client services.
    • Develop and maintain staff rosters, ensuring proper coverage and adherence to scheduling guidelines.
    • Coordinate with managers and team members to accommodate scheduling requests and changes.
    • Monitor and manage staff availability and ensure timely communication of any roster updates.
    • Read daily shift note and check/approve timesheet.
    • Assist in the coordination of marketing campaigns, including social media updates and email marketing.

    Requirements:

    • Proven experience in an administrative role, preferably within the health care or disability services sector.
    • Excellent organizational and timemanagement skills.
    • Strong verbal and written communication skills.
    • Proficiency in MS Office and experience with database management.
    • Familiarity with the National Disability Insurance Scheme (NDIS) and other relevant legislation is highly regarded.
    • Compassionate and patient approach, with a strong commitment to supporting individuals with disabilities.
    • Ability to work independently and as part of a team.
    • High level of discretion and professionalism, especially regarding confidential information.
    • Relevant qualifications in business administration or related field preferred.

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