- Handle inbound and outbound calls in English and Spanish according to departmental procedures.
- Assist patients with inquiries, billing concerns, and account balances.
- Support third-party entities (e.g., insurance providers) with patient account queries.
- Safeguard protected health information in compliance with HIPAA.
- Maintain reliability, punctuality, and teamwork in alignment with company goals.
- Perform other related duties as assigned.
- College graduate or at least 2 years in college (medical-related course is a plus).
- Fluent in both English and Spanish (spoken and written).
- Strong communication, organization, and multitasking skills.
- Ability to work independently with confidential information.
- At least 1 year of call center experience, preferably in medical accounts or programs.
- Detail-oriented, dependable, and flexible with work schedules.
- Fully remote position
- Competitive benefits (insurance, lifestyle rewards, etc.)
- Opportunity to work with a global, mission-driven team in the healthcare sector
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Hiring Now: Customer Service Representatives (Voice) – Cebu · Looking to build your career with a leading global consulting firm? We're hiring Customer Service Representatives (Voice Process) for multiple openings in Cebu City for one of our top clients in Philippines. · If you ...
Cebu ₱600,000 - ₱1,800,000 (PHP) bawat taon1 araw ang nakalipas
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About the role · XMCBPO' is seeking a Customer Service Representative to join our dynamic team in Cebu Central Visayas. As a Customer Service Representative - Cefaly Account, you will be responsible for providing exceptional customer support to our Cefaly clients. This is a ful ...
Cebu ₱600,000 - ₱1,800,000 (PHP) bawat taon18 oras ang nakalipas
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Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve ...
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Ebloc 3, Padriga Street, Cebu IT Park, Lahug · Full-time | Schedule aligned with U.S. clients · Strategic Office Support, Inc. is hiring Healthcare Support Associates to provide administrative and customer support to U.S.-based healthcare organizations. This role is ideal for B ...
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The mission of Harris Global Business Services (GBS) is to exclusively serve Harris BUs across all verticals as a turn-key Center of Excellence for global offshoring in different countries around the world. GBS offers services to support Harris BUs in recruiting, hiring, onboardi ...
Cebu ₱180,000 - ₱360,000 (PHP) bawat taon Buong oras10 oras ang nakalipas
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The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists · Responsibilities · Communicate with customers via phone, email and chat · Provide knowledgeable answers to questions about p ...
Cebu ₱600,000 - ₱1,800,000 (PHP) bawat taon5 araw ang nakalipas
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We are urgently hiring for a Customer Service Representative position. Key responsibilities include handling inbound and outbound customer calls, providing accurate information, resolving concerns, and ensuring customer satisfaction. · ...
Cebu ₱600,000 - ₱1,800,000 (PHP) bawat taon6 araw ang nakalipas
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The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists · Responsibilities · Communicate with customers via phone, email and chat · Provide knowledgeable answers to questions about p ...
Cebu ₱600,000 - ₱1,800,000 (PHP) bawat taon1 araw ang nakalipas
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Friendly and active conversations with customers via live-chat, and email in compliance with company standards · Assist customers/patients with our online sign-up process · Analyze customer complaints and provide appropriate corrective actions/resolutions · Verify IDs and other s ...
Cebu ₱600,000 - ₱1,800,000 (PHP) bawat taon5 araw ang nakalipas
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Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipa ...
Cebu ₱600,000 - ₱1,800,000 (PHP) bawat taon18 oras ang nakalipas
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A Customer Experience Specialist at the company will be part of a team responsible for driving the best possible user experience through process improvement, order management, and problem-solving. The specialist will interact with buyers and sellers with a customer-first attitude ...
Cebu ₱600,000 - ₱1,800,000 (PHP) bawat taon2 araw ang nakalipas
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Job Description: · Responsibilities: · Answer inbound calls from stores and customers regarding all facets of Client Credit Card(s); · Resolve credit inquiries on new accounts; · Make use of problem solving/decision making skills to achieve the highest level of customer satisf ...
Cebu PH3 araw ang nakalipas
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Urgently Hiring · Location: On-site at 1 Nito Tower, Cebu · Account: US-based · Schedule: Shifting · Off Days: Any 2 days of the week · Key Responsibilities · Handle inbound and outbound customer calls · Provide accurate information, resolve concerns, and ensure customer satisfac ...
Cebu ₱600,000 - ₱1,800,000 (PHP) bawat taon1 araw ang nakalipas
- Trabaho sa kumpanya
START ASAP Customer Service Representative
Para lamang sa mga rehistradong miyembro
Job summary · Grow your career in healthcare support. · We're hiring experienced BPO professionals to assist U.S.-based healthcare providers. If you're a strong communicator with at least 1 year of BPO experience, apply now. · Qualifications:1 year of BPO experience (CSR or TSR p ...
Cebu6 araw ang nakalipas
- Trabaho sa kumpanya
Tier II Customer Service Representative
Para lamang sa mga rehistradong miyembro
At least 1 year experience as escalation or L2 CSR: · Currently an L2 or Escal CSR in a medical or healthcare account · Currently an L2 or Escal CSR in a non-medical or healthcare account but had at least 1 year in a medical or healthcare account as an L1 agent prior to becoming ...
Cebu2 araw ang nakalipas
- Trabaho sa kumpanya
Customer Service Representative – Travel Account
Para lamang sa mga rehistradong miyembro
Roles and Responsibilities: · As a Travel Counselor, you will answer call and inquiries of customers in accordance with standard policies and procedure. · Making changes to existing reservations (ticket reissuance & cancellations) · Providing support on any existing online bookin ...
Cebu5 araw ang nakalipas
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Customer Service Representative – Travel Account
Para lamang sa mga rehistradong miyembro
As a Travel Counselor you will answer call inquiries of customers in accordance with standard policies and procedure. · ...
Cebu5 araw ang nakalipas
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Responsibilities · Offers outstanding customer service. · Interprets and analyzes client inquiries swiftly to determine clients' needs. · Pays attention to customers' interests and displays sympathy. · Satisfies clients' needs by adhering to laid down procedures, policies, and pr ...
Cebu2 araw ang nakalipas
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For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. · We help people do more with their technology and stay connected on all of their devices. We provide our customers wit ...
Cebu1 araw ang nakalipas
- Trabaho sa kumpanya
Operations Manager, Customer Solutions ICP
Para lamang sa mga rehistradong miyembro
Manager, Call Center Operations · For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. · We help people do more with their technology and stay connected on all of their dev ...
Cebu1 araw ang nakalipas
Spanish Bilingual Patient Services Representative - Cebu - Harris Global Business Services (GBS)
Paglalarawan
A Spanish Bilingual Patient Services Representative handles a variety of patient inquiries and concerns, communicating effectively in both English and Spanish. The role involves understanding patient needs through active listening and ensuring these are met by coordinating information among patients, families, medical staff, and administrative personnel.
Duties and Responsibilities
Qualifications and Requirements
Why Join Us?
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