- Educational Attainment: College Graduate
- Course: Any BS degree
- Excellent written and verbal communication skills
- Proficient in Microsoft Office (Excel, Powerpoint, Word)
- Analytical, Critical and Logical Thinking Skills
- Experience in automotive industry particularly Dealer Management is an asset but not required
- Minimum of 1 year work experience
- Setting of KPIs relevant to Dealer Performance
- Gather data from dealer representatives and Hyundai Operations team and analyzekey it to evaluate dealer performance against set KPIs
- Regularly monitor dealer performance metrics to identify trends, patterns and areas of improvement
- Generate reports and presentations on dealer's annual performance KPIs for top management and dealers, highlighting achievements and areas requiring improvements
- Work with dealers and Hyundai Operations Team to develop strategies and action plans to enhance performance and achieve KPI targets
- Manage Dealer Performance System
- Evaluate dealer's compliance to standard yearly
- Facilitate dealer trainings/orientation on system utilization as necessary
- Support Dealer Network Development related events/activities and tasks assigned as deemed by management
- Dealer Key Performance Indicator (KPI) management
- Dealer Compliance monitoring to standard processes
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Dealer Performance Management Specialist - Taguig, Pilipinas - Hyundai Motor Philippines Inc. (HMPH)
Paglalarawan
Qualifications & Requirement
Skills and Competencies
Responsibilities
a. Management of Account Access for both Dealers and Hyundai Operations Team
b. Ensure that data in the system is always updated
Functions