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    AI Digital Manager for Business Operations - Pasig, Pilipinas - Headstart Specialist

    Headstart Specialist
    Headstart Specialist Pasig, Pilipinas

    2 araw ang nakalipas

    Default job background
    Buong oras
    Paglalarawan

    • Bachelor's degree in Business Administration, Finance, or related field (or equivalent work experience).
    • Proven experience in tele collections, customer service, or related operational roles.
    • Previous experience in training and development, preferably in a financial services or collections environment.
    • Strong knowledge of collections strategies, customer service principles, and operational processes.
    • Excellent communication and presentation skills, with the ability to effectively convey complex information to diverse audiences.
    • Demonstrated ability to design, deliver, and evaluate training programs.
    • Analytical mindset with the ability to interpret data and identify performance trends.
    • Detailoriented with strong organizational and time management skills.
    • Proficiency in Microsoft Office applications and learning management systems.
    • Ability to work independently and collaboratively in a fastpaced, dynamic environment.

    Preferred Qualifications:

    • Certification in training and development (e.g., Certified Professional in Learning and Performance
    • CPLP).
    • Experience with telephony systems and call center technologies.
    • Familiarity with regulatory requirements and compliance standards in the financial services industry.
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