mga trabaho Supervisor, workforce management sa Pilipinas

The Workforce Supervisor will be responsible for overseeing the workforce and ensuring that all tasks are completed efficiently. · Capacity planningSchedulingClien_t invoicing · ...

Accountabilities: Daily Toolbox Meetings Customer Concerns Customer Retention Click Up Monitoring and Updating (Status Employee Position Date Active Payout Details) Client Performance Appraisal Preparation Back to work order Leave form Incident Report (Minor Offenses) Notice to E ...

The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. · The RTA Supervisor works with the Workforce Manager and internal business leaders to deter ...

We're hiring. · The · Workforce Supervisor · ensures that the Real Time Analysts take actions to ensure the company achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. ...

The Workforce Supervisor is responsible for end-to-end Workforce Management (WFM) functions within the THE ICONIC contact center environment. This role oversees forecasting, capacity planning, scheduling, real-time performance monitoring, reporting, and analytics to ensure optima ...

The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. · Supervises 20 Real Time Analysts Globally · Perform one-on-one coaching with the RTAs · An ...

Are you up to take the lead in optimizing workforce efficiency and elevating operational performance? · Lead highly motivated and high-performing workforce management teams. · Foster relationships with operational leaders. · ...

We are seeking a dynamic Workforce Supervisor to oversee and optimize the workforce management processes deployed on critical 24/7 processes. · The Workforce Supervisor will be responsible for Capacity Planning, Scheduling, Reporting, Real Time Monitoring and adhoc activities to ...

The Workforce Supervisor will be responsible for the daily operational oversight of a workforce management team typically consisting of Real Time Analysts and Workforce administrators. · ...

· We're hiring. · The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the Workforce Manager and internal business ...

The WFM Supervisor for Resource Planning is responsible for leading a team of analysts in the development of accurate short-term volume and staffing forecasts and the creation of optimized agent schedules. · This role is critical in ensuring the contact center is adequately staff ...

The Workforce Supervisor is responsible for end-to-end Workforce Management (WFM) functions within the THE ICONIC contact center environment. This role oversees forecasting, capacity planning, scheduling, real-time performance monitoring, reporting, and analytics to ensure optima ...

The Workforce Supervisor is responsible for end-to-end Workforce Management (WFM) functions within the THE ICONIC contact center environment. This role oversees forecasting, capacity planning, scheduling, real-time performance monitoring, reporting, and analytics to ensure optima ...

The WFM Supervisor for Resource Planning is responsible for leading a team of analysts in the development of accurate short-term volume and staffing forecasts and the creation of optimized agent schedules. · SUPervise, mentor and coach the Resource Planning team. · Manage team pe ...

Ensures that resources are in place to handle client forecasted call volume while meeting client internal and financial KPI targets. · ...

This position ensures resources are in place to handle client forecasted call volume while meeting client, internal, and financial KPI targets. · ...

Job Summary: · Ensures that resources are in place to handle client forecasted call volume while meeting client, internal, and financial KPI targets. This position is also responsible for supervising various administrative duties to ensure accurate reporting, reporting structures ...

Ensures that resources are in place to handle client forecasted call volume while meeting client internal and financial KPI targets Ensures reporting is provided to the operation team that illustrates intraday scheduled staffing versus required staffing on the forecast and monthl ...

Job Summary: · Ensures that resources are in place to handle client forecasted call volume while meeting client, internal, and financial KPI targets. This position is also responsible for supervising various administrative duties to ensure accurate reporting, reporting structures ...

The Workforce Supervisor will be responsible for the daily operational oversight of a workforce management team typically consisting of Real Time Analysts and Workforce administrators. · Bachelor's/College Degree, Post Graduate Diploma / Master's Degree, Professional License (Pas ...