mga trabaho Workforce real time analyst sa Pilipinas

The Real Time Analyst plays a key role in performance and client satisfaction at TBPO Philippines. · ...

We are seeking a detail-oriented and proactive Real Time Analyst to join our call center operations team. · ...

Qualifications: · Education: minimum of 2 years of College Education (no back subjects) · Experience: at least 1 year experience as an RTA/Real Time Analyst · Work set-up: Onsite · Job Type: Full-time · Pay: Up to Php35,000.00 per month · Benefits: · Paid training · Work Location ...

The Workforce Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. ...

+ Workforce Real Time Analyst + · Perform volume and performance analysis and proactively communicate possible impacts to business. · ...

The Workforce Real-Time Analyst will manage daily operations by assessing operational drivers and adjusting intraday schedule to meet service goals. · ...

Responsible for intra-day management processes for operations located in Cebu Philippines. · Efficiently manage intra-day staffing and service level. · Provide timely, accurate reports on intra-day performance. · Monitor and drive schedule adherence. · ...

Job Description: · Responsible for intra-day management processes for operations located in Cebu Philippines. To achieve business service level objectives efficiently.  · Roles and Responsibilities · Efficiently manage intra-day staffing and service level. · Provide timely, accur ...

We at Coforge are hiring Workforce Management Real-time Analyst with the following skillset: · Overall work experience of 2-4 years in Workforce Management/Reporting and Analytics/MIS in a BPO setting or similar. · Strong understanding of data collection, management and analysis. ...

We are hiring Workforce Management Real-time Analyst with the following skillset: · Overall work experience of 2-4 years in Workforce Management/Reporting and Analytics/MIS in a BPO setting or similar. · A high level of analytical and technical skills required to interpret and an ...

Job Title: Workforce Management Real-time Analyst · Skills: Data Collection, Management & Analysis · Experience: 2 - 4 years · Location: Muntinlupa, Philippines · We at Coforge are hiring Workforce Management Real-time Analyst with the following skillset: · Overall work experienc ...

· Job Title: Real-Time Analyst (RTA) · Industry: Financial/Cryptocurrency · Type of Support: Voice and Non-Voice · Work Setup: 100% Onsite at Central Bloc - 17th floor, IT Park, Cebu City · Work Shift: Shifting Schedule · Salary: To be discussed with the client · Start Date: ASA ...

· Liaise with the Head of Operations in creating and developing long term volume forecast · Responsible in preparing schedule requirements for all accounts by balancing restrictions with customer requirements. · ...

The RTA Lead position is devoted to drive and perform all tasks and activities necessary to ensure that resources are optimized, and business goals are met. · ...

The RTA Lead position is devoted to drive and perform all tasks and activities necessary to ensure that resources are optimized, and business goals are met. · Support Multiple Teams: Oversee various back office teams, addressing different SLAs, business units, and demands, · Moni ...

Liaise with the Head of Operations in creating and developing long term volume forecast and staffing. Prepare schedule requirements for all accounts balancing restrictions with customer requirements. · Updates and processes data for real-time performance analysis obtaining quanti ...

The RTA Lead position is devoted to drive and perform all tasks necessary to ensure resources are optimized and business goals are met. · ...

A Workforce Real-Time Analyst monitors and manages live call center or operational data to ensure staffing levels match customer demand, · adjusting agent schedules · handling unexpected absences · optimizing workload distribution to maintain efficiency. · ...

Analyzes and investigates performance data to identify trends/patterns and make appropriate recommendations. · ...

Analyzes and investigates performance data to identify trends/patterns and make recommendations. Provides explanations and interpretations within area of expertise. · ...