Senior Supervisor, Customer Experience - Pasay City, National Capital Region, Philippines
2 araw ang nakalipas
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Mga katulad na trabaho
Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. · We navigat ...
1 linggo ang nakalipas
Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. · We navigat ...
1 linggo ang nakalipas
+Job summary · This role includes delivering a seamless and professional customer experience while adhering to company protocols. · Manage customer interactions across multiple channels. · Handle account-related queries. · Process transaction support. · ...
1 buwan ang nakalipas
· Confers with customers to provide information about products and services. · Keep records of customer interactions and transactions. ...
2 buwan ang nakalipas
The CX Manager serves as the strategic link between customer feedback and organizational change.This role is responsible for the end-to-end design and rollout of relational and transactional NPS programs, · working closely with department heads to convert qualitative feedback int ...
1 buwan ang nakalipas
· RISE is on a mission to accelerate internet for the Philippines by providing excellent services and high-quality support to our business and wholesale partners. We focus on the efficiency of connectivity through initiatives like GetaFIX and Open Access Network, ensuring we mai ...
3 araw ang nakalipas
+The CX Manager serves as the strategic link between customer feedback and organizational change. · + · +Design an NPS methodology specifically for the B2B Telco industry context, · Analyze qualitative feedback to identify root causes of friction in the B2B customer journey (e.g. ...
1 buwan ang nakalipas
This role includes delivering a seamless and professional customer experience while adhering to company protocols and maintaining a best-in-class experience. · ...
1 buwan ang nakalipas
The Customer Experience Associate is the voice of the company. · ...
3 linggo ang nakalipas
JOB REQUIREMENTS · Graduate of bachelor's degree in Business Administration, Marketing, Business Management, Advertising, Communications, or other courses related to the position · With a minimum of 3 years of solid experience in the same position or as a Customer Service Man ...
1 linggo ang nakalipas
The CX Manager serves as the strategic link between customer feedback and organizational change. This role is responsible for the end-to-end design and rollout of relational and transactional NPS programs, · Design an NPS methodology specifically for the B2B Telco industry contex ...
1 buwan ang nakalipas
The RISE mission is to Accelerate Internet for the Philippines we do this by focusing on the overall customer experience providing excellent internet services while creating a positive impact on our partners and their industries. · ...
1 buwan ang nakalipas
The CX Manager serves as the strategic link between customer feedback and organizational change. This role is responsible for the end-to-end design and rollout of relational and transactional NPS programs. ...
1 buwan ang nakalipas
We're seeking a strategic Customer Experience Lead to craft exceptional end-to-end customer journeys across all ITWI brands. · Key Responsibilities · Elevate the customer journey through online and offline channels · Bolster CX framework, service standards, and design enhancemen ...
5 araw ang nakalipas
The CX Manager serves as the strategic link between customer feedback and organizational change. · This role is responsible for the end-to-end design and rollout of relational and transactional NPS programs, · working closely with department heads to convert qualitative feedback ...
1 buwan ang nakalipas
Job summary · Join iDirect Finance Company Inc. as a Customer Experience Officer. · ...
1 buwan ang nakalipas
Customer Experience Manager is responsible for designing leading and executing customer experience strategies across all touchpoints—online offline and hybrid channels. · This role ensures that every interaction delivers consistent excellence drives loyalty and strengthens brand ...
2 buwan ang nakalipas
We're looking for a strategic and insight-driven Customer Experience Lead to own and elevate the end-to-end customer journey across all brands under ITWI. · This is a high-impact, newly created leadership role reporting directly to the President, partnering closely with Store Ope ...
1 linggo ang nakalipas
Confers with the customers by telephone, email, in person to provide information about products and services. · Keeps records of customers interactions and transactions, · recording details of inquiries, complaints and comments, · as well as actions taken. ...
2 buwan ang nakalipas
The Customer Experience Executive will be responsible for ensuring all policies and procedures are adhered to, including compliance obligations. They will have proficiency in using CRM systems and knowledge bases. · ...
1 buwan ang nakalipas
This involves monitoring compliance of the Customer Care Section and all employees to the set customer care standards and guidelines. · Assist the CX Manager in training all organization members on customer-centric approaches and best practices to foster a customer-obsessed cultu ...
1 buwan ang nakalipas