Trabaho
>
Mandaluyong City

    Associate, Real Time Management - Mandaluyong, Pilipinas - Concentrix

    Concentrix
    Concentrix Mandaluyong, Pilipinas

    2 linggo ang nakalipas

    Concentrix background
    Buong oras
    Paglalarawan

    Job Title:

    Associate, Real Time Management

    Job Description

    Essential Responsibilities:

    • Work closely with operations management to maintain the level of efficacy our clients are expecting. SL, OCC, Line Adherence, etc.
    • Work closely with client to address schedule changes/concerns.
    • Analyse staffing at the postmortem and intraday level to drive decision making.
    • Work closely with other WFM teams to drive delivery results
    • Monitor Realtime adherence using tools available, IEX, CMS, Verint, Aspect RTA etc.
    • Update schedules as needed, Adjust Breaks/Lunches for better performance.
    • Participate in relevant meetings.
    • Provide input to stakeholders and drive labor management
    • Interact with Client Command Centers, Work Force Management Groups, Technology & Network Services Teams.
    • Handle CNX Internal Customers.

    Desired Skills

    • Good analytical, numerical and problem-solving skills. WFM-RTA experience - preferred.
    • High proficiency in Microsoft Excel Preferred.
    • Must possess effective organizational and time management skills with the ability to multitask proficiently.
    • Must be able to respond quickly and logically in a fast-paced environment, making accurate decisions under pressure.
    • Strong team building and leadership skills, including strong logical thought processes.
    • Excellent written and verbal communication skills required to interact with internal stakeholders and client representatives.
    • Ability to work self-reliantly with minimal supervision, meeting multiple deadlines in a high-pressure environment.

    Location:

    PHL Work-at-Home

    Language Requirements:

    Time Type:

    If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

  • Concentrix

    Associate, Real Time Management – Trainee

    2 linggo ang nakalipas

    Concentrix Pasig City, Pilipinas Buong oras

    Job Title: · Associate, Real Time Management – Trainee (Non Agent)Job Description · Location: · PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd FlrLanguage Requirements: · Time Type: · Full timeIf you are a California resident, by submitting your information, you acknowled ...

  • Cyberbacker Careers

    Virtual Part-Time/Full-Time Social Media Manager

    3 araw ang nakalipas

    Cyberbacker Careers Manila, Pilipinas Remote

    Responsibilities: · • Design and create images or video content using different software (Canva, Photoshop, Illustrator, etc) · • Set-up social media business pages (Facebook, Instagram, Twitter, Youtube, TikTok, LinkedIn, etc) · • Create content plans or calendar to drive engage ...

  • Gratitude Philippines

    RTA - Real Time Analyst (Workforce Management)

    1 linggo ang nakalipas

    Gratitude Philippines Taguig, Pilipinas Buong oras

    Main Responsibilities:Manage the call volume, real time monitoring of intraday, and program break schedules.Assist operations to maintain service level and create valuable report to do forecastingGenerate ideas for process and service improvement planning.Use trends and reports t ...

  • iOPEX Technologies Philippines Inc.

    WFM | Workforce Management | Real Time Analyst | Scheduler (Pioneer Team)

    1 linggo ang nakalipas

    iOPEX Technologies Philippines Inc. Taguig, Pilipinas Buong oras

    Showcase your talents. Create your success story with us · We are looking for awesome Workforce Management professionals who wants to join our growing # team. Join us now · Workforce Real Time Analyst · Workforce Scheduler · Workforce Manager · Workforce Team Lead · WFM Real Time ...

  • iOPEX Technologies Philippines Inc.

    WFM - Workforce Management | Real Time Analyst | Scheduler - with Signing Bonus

    6 araw ang nakalipas

    iOPEX Technologies Philippines Inc. Taguig, Philippines, Pilipinas Buong oras

    Showcase your talents. Create your success story with us · We are looking for awesome Workforce Management professionals who wants to join our growing # team · Workforce Real Time Analyst · Workforce Scheduler · Workforce Manager · Workforce Team Lead · WFM Real Time Analyst/Sche ...

  • Biocostech Philippines Corporation

    Key Accounts Manager

    2 linggo ang nakalipas

    Biocostech Philippines Corporation Mandaluyong, Pilipinas

    Job Highlights: · - Work-Life Balance / Working Culture · - Career Growth · - Learning different aspects of the business · Job Description Summary: · The Key Accounts Manager will oversee the relationship between the company and its clients. The incumbent will be responsible for ...

  • Filinvest, Land Inc.

    Project Development Specialist

    6 araw ang nakalipas

    Filinvest, Land Inc. Mandaluyong City, Philippines, Pilipinas Buong oras

    · RESPONSIBILITIES:The Project Development Specialist is responsible for closely monitoring project direction and providing key input on the project delivery in terms of time, cost and scope · Business Planning · Project Tracking and Management · Permits and External Relations · ...

  • Polytechnic University of the Philippines

    audiometric tester/ audiometrist

    6 araw ang nakalipas

    Polytechnic University of the Philippines Mandaluyong City, Philippines, Pilipinas Buong oras

    Description: · Under the general supervision of the Clinic Head and/or Clinical Training Manager, · primarily administers audiometric screening and threshold tests to determine the functionality of auditory senses. · Duties and Responsibilities: · Educate patients by informing th ...

  • Polytechnic University of the Philippines

    Medical Sales Representative

    6 araw ang nakalipas

    Polytechnic University of the Philippines Mandaluyong City, Philippines, Pilipinas Buong oras

    Description: · 1.Manage sales/promotion activities of his/her territory · 2.Achievement of sales target based on agreed budget · 3.Achievement of agreed unit sales target · 4.Special Project Implementation of the Principals · 5.Monthly territory program fulfillment of at leas ...

  • Tamaray People Solutions Corp. (TPS)

    Sales Engineer

    6 araw ang nakalipas

    Tamaray People Solutions Corp. (TPS) Mandaluyong City, Pilipinas Buong oras

    RESPONSIBILITIES: Search new prospective clients. · Establish new and maintain existing clients. · Managing and interpreting customer requirements. · Prepares client quotations. · Prepare and deliver technical presentations to new and existing clients. · Collaborate with sal ...

  • Teamworks ABA Therapy Inc.

    Administrative Staff

    2 linggo ang nakalipas

    Teamworks ABA Therapy Inc. Mandaluyong, Pilipinas

    -Manages work assignments to ensure proper team-load management · -Work closely with Operations, Marketing and HR Department while aiding in the daily operations · -Timely and properly submits all documentations, updates client database and status information, as required · -Perf ...

  • Asia Select Inc.

    Data Specialist

    6 araw ang nakalipas

    Asia Select Inc. Mandaluyong City, Philippines, Pilipinas Buong oras

    Job Description · The Project Hire will have the following roles and responsibilities during the Vendor Master Data Clean-Up Project which is aimed to identify and make the necessary changes/adjustments or corrections needed in SAP ECC to ensure that vendor master data are accura ...

  • Unilab, Inc.

    innovations product associate

    6 araw ang nakalipas

    Unilab, Inc. Mandaluyong City, Philippines, Pilipinas Buong oras

    It is the spirit of Bayanihan that drives us to continue our legacyof excellence and commitment to care. As an organization, we achieve our successes through good, honest, and persevering hard work - TOGETHER. It is in this way in which our company was built we progressed as the ...

  • Filinvest Group

    Marketing Associate

    2 linggo ang nakalipas

    Filinvest Group Mandaluyong, Pilipinas

    KEY FUNCTIONS/DUTIES AND RESPONSIBILITIES: · Production · Conceptualizes theme and event execution plans · Prepares event deck, budget, and timeline · Ingress / Setup of marketing collaterals · Conducts shoots / recording sessions, edits, and renders Activations-related materia ...

  • Neksjob Corporation

    Japanese Sales Ops Manager

    6 araw ang nakalipas

    Neksjob Corporation Mandaluyong City, Pilipinas Buong oras

    RESPONSIBILITIES: · Critical services include the support of opportunity pipeline management, new business meeting coordination, sales reporting/analysis for leadership, and internal sales processes/tools support for client teams. · This position reports to Sales & Pricing Perf ...

  • Unilab, Inc.

    purchasing analyst

    6 araw ang nakalipas

    Unilab, Inc. Philippines, Mandaluyong City, Pilipinas Buong oras

    It is the spirit of Bayanihan that drives us to continue our legacyof excellence and commitment to care. As an organization, we achieve our successes through good, honest, and persevering hard work - TOGETHER. It is in this way in which our company was built we progressed as the ...

  • Neksjob Corporation

    Sales Ops Manager

    6 araw ang nakalipas

    Neksjob Corporation Metro Manila / NCR, Mandaluyong City, Pilipinas Buong oras

    RESPONSIBILITIES: · Critical services include the support of opportunity pipeline management, new business meeting coordination, sales reporting/analysis for leadership, and internal sales processes/tools support for client teams. · This position reports to Sales & Pricing Perf ...

  • Polytechnic University of the Philippines

    Audit Staff

    6 araw ang nakalipas

    Polytechnic University of the Philippines Mandaluyong City, Philippines, Pilipinas Buong oras

    Description: · . Reviews and evaluates business processes as well as existing systems/programs and recommends improvements / modifications which will improve process flows and enhance internal control · . Ascertains that established company policies and procedures are being compl ...

  • Polytechnic University of the Philippines

    loan sales executives

    6 araw ang nakalipas

    Polytechnic University of the Philippines Philippines, Mandaluyong City, Pilipinas Buong oras

    Description: · 1.To generate the required minimum revenue of the bank every month. · 2.To submit a minimum of 2 turn-ins every day. · 3.To source for clients (quality) based on the bank's standards for Tier 1, 2 and 3. · 4.To source for clients based on the bank's approved market ...

  • Polytechnic University of the Philippines

    Sales Specialist

    6 araw ang nakalipas

    Polytechnic University of the Philippines Philippines, Mandaluyong City, Pilipinas Buong oras

    Description: · A Sales Specialist is responsible for selling products and meeting customer needs while obtaining orders from existing or potential sales outlets. They ensure that the customer is satisfied and adequately taken care of while making a purchase. This way they can est ...