- Fluency in English speaking and writing
- Strongand effectiveverbalandwrittencommunication skills
- Good listeningskills
- AdvancedskillsinMicrosoftOffice(Word,Excel,and Powerpoint) Technical Skills
- Proficient Windows knowledge
- Proficient key boarding skills.
- Operations Writing speed of 25 words per minute with an accuracy of 95%.Core Competencies
- Collaborates Effectively – partners to deliver on team and organization goals
- Communicates Confidently – Shares relevant information in a direct, compelling, and transparent fashion. This is inhorizontal and vertical structure
- Focuses on the Customer – Builds relationships with customers by understanding and responding to their needs and ensuring fair treatment
- Takes Accountability – Sets and achieves stretch objectives
- Understandsourbusiness–KnowsthefundamentalsoftheSLFbusinessLeadership
- Attracts, develops, and retain talents – Ensures a ready and skilled supply of talent to meet current & future business needs.
- Participates & promotesemployee retention& development.
- Builds and applies self-insight – Seeks self-awareness, taking action to build trust and credibility
- Drives for action – Acts quicklyand decisivelyto seize business opportunities
- Embrace differences – Appreciatesand leveragesdiversity (e.g. culture, abilities, and perspectives)
- Generates innovative solutions – thinks creatively to positively impact the business
- Leads change – Inspires a shared vision and models the way
- Manages complexity – Maintains momentum by managing dilemmas and dealing well with ambiguity
- Bachelor's degree
- At least five years contact center experience with 2 years' experience in a team leader/supervisor capacity
- Previous related work experience must be in Healthcare Insurance / Financial account in a BPO setting
- Strong coaching, leading and performance management skills
- Proven leadership capability and a strong results orientation
- Capable of working in a structured and tactical management operating system
- Abletoanalyze,identifyimprovementopportunitiesandbuildsustainableprocesses
- Excellent change management skills
- Proficient communication skills (verbal and written)
- Strong team player / team building skills
-
Team Leader
Natagpuan sa: Foundit PH A2 - 2 araw ang nakalipas
Quess Corp Limited Taguig, Pilipinas· •Must have at least 3 years of team leader experience in handling a healthcare account in a BPO company · • Must be proficient in English · • Schedule: Shifting schedule (including weekends) and may work during holidays · • Salary: 40k – 50k (ALL IN – still depends on their ...
-
Team Leader
Natagpuan sa: Talent PH A C2 - 2 araw ang nakalipas
Gratitude Philippines Taguig, Pilipinas PermanentQualifications: · • Must have at least 3 years of team leader experience in handling a healthcare account in a BPO company · • Must be proficient in English · • Educational background: At least High School (old curriculum) graduate | SHS Graduate | Associate or Vocational Graduat ...
-
Team Leader
Natagpuan sa: Trabajos diarios PH C2 - 2 araw ang nakalipas
Gratitude Philippines Taguig, PilipinasQualifications: · • Must have at least 3 years of team leader experience in handling a healthcare account in a BPO company · • Must be proficient in English · • Educational background: At least High School (old curriculum) graduate | SHS Graduate | Associate or Vocational Graduat ...
-
Team Leader
Natagpuan sa: Trabajos diarios PH C2 - 2 araw ang nakalipas
TASQ Staffing Solutions Taguig, PilipinasONSITE | TAGUIG | SHIFTING SCHEDULES · Key Requirements: · > At least 5 years in Technical Support in BPO · > 3-5 years of Team Leadership experience (Must have handled TSR agents) · > Completed at least 1st year in College (no back subject/s) · > Basic knowledge of Microsoft Pr ...
-
Team Leader
Natagpuan sa: Trabajos diarios PH C2 - 2 araw ang nakalipas
RecruiterPH Taguig City, PilipinasQualification and Competencies Required · Communication Skills · • Fluency in English speaking and writing · • Strongand effectiveverbalandwrittencommunication skills · • Good listeningskills · • AdvancedskillsinMicrosoftOffice(Word,Excel,and Powerpoint) · Technical Skills · • Pr ...
-
Operations Team Leader
Natagpuan sa: Foundit PH A2 - 13 oras ang nakalipas
JPMorgan Chase Bank, N.A. Taguig, Pilipinas Buong orasJob Description : · As an Operations Team Leader within the Consumer & Community Banking division, you will play a crucial role in the Reconciliation Services team. You will have the opportunity to supervise and support key financial products, while interacting with a high-volume ...
-
Reconciliations Team Leader
Natagpuan sa: Foundit PH A2 - 1 araw ang nakalipas
JPMorgan Chase Bank, N.A. Taguig, Pilipinas Buong orasJob Description : · JPMorgan Chase is a leading global financial services firm with assets of $1.1 trillion and operations in more than 50 countries. The firm is a leader in investment banking, financial services for consumers and businesses, financial transaction processing, ass ...
-
Team leader
Natagpuan sa: Talent PH A C2 - 4 araw ang nakalipas
Visaya knowledge process Outsourcing Pasig, Pilipinas PermanentWe are #Hiring for a Team Lead We empower our leaders as they are the foundation of our #ThriveTogether workforce. We rise, we work together, and strengthen each other as we grow. Our successful hire must deliver on the following tasks: 1. Support Associates with their questions ...
-
Team Leader
Natagpuan sa: Foundit PH A2 - 1 linggo ang nakalipas
Datamatics Careers- Philippines Pasig, PilipinasKEYS RESPONSIBILITIES: · Supervise a team of Coordinators · Provide domain knowledge and end to end service delivery · Provide insights to the leadership on any areas of improvement and manage change within the process · Resource management to ensure continuity of delivery and hi ...
-
Team Leader BPO
Natagpuan sa: Foundit PH A2 - 2 araw ang nakalipas
Eastvantage Business Solutions Inc. Philippines, Taguig, Pilipinas Buong orasAbout the role:Responsibilities: · Assign tasks, communicate information, and provide updates to team members. · Analyze daily volume of calls, emails, and chat to ensure achievement of program targets. · Conduct weekly and quarterly meetings with other departments (e.g., Trainin ...
-
Invoicing Team Leader
Natagpuan sa: Talent PH S2 - 2 araw ang nakalipas
Eviden Taguig, PilipinasShift Schedule: Nightshift · Work Setup: Onsite · Qualifications: · At least 5 Years of total work experience with minimum 3 years in team lead role · Should have experience in Back Office LOB; must have handled at least two accounts in line with Account Receivable, Billing/Invoi ...
-
Team Leader
Natagpuan sa: Foundit PH A2 - 4 araw ang nakalipas
MicroSourcing Pasig, Pilipinas. Sets Daily and Monthly Goals for the workgroup and coaches agents to reach targets · . Shares results with supervisors and team weekly · . Resolves escalated customer service issues · . Hires and trains new customer service agents · . Provides training, coaching and direction t ...
-
Team Leader
Natagpuan sa: Talent PH A C2 - 2 araw ang nakalipas
RecruiterPH Pasig, Pilipinas PermanentSkills: Excellent written and oral communication skills Working knowledge of Excel and other Microsoft tools Experience in handling team of 40ppl Graduate from any stream Willing to work in any shift. ExperienceMinimum 4 years' experience US calling process.Job Responsibilit ...
-
Team Leader
Natagpuan sa: Trabajos diarios PH C2 - 2 araw ang nakalipas
RecruiterPH Pasig City, PilipinasSkills: · Excellent written and oral communication skills · Working knowledge of Excel and other Microsoft tools · Experience in handling team of 40ppl · Graduate from any stream · Willing to work in any shift. · Experience · Minimum 4 years' experience US calling proce ...
-
Team Leader BPO
Natagpuan sa: Foundit PH A2 - 2 araw ang nakalipas
Eastvantage Business Solutions Inc. Taguig, PilipinasAbout the role:Responsibilities: · Assign tasks, communicate information, and provide updates to team members. · Analyze daily volume of calls, emails, and chat to ensure achievement of program targets. · Conduct weekly and quarterly meetings with other departments (e.g., Trainin ...
-
reconciliation team leader
Natagpuan sa: Talent PH S2 - 2 araw ang nakalipas
Eviden Taguig, PilipinasQualifications: · At least 5 Years of total work experience with minimum 3 years in team lead role · Should have experience in Back Office LOB; must have handled at least two accounts in line with Account Receivable, Billing/Invoicing, Order Management, Credit Management, Collect ...
-
Team Leader
Natagpuan sa: beBee S2 PH - 2 araw ang nakalipas
Hilton Manila Pasay City, Pilipinas Buong orasTeam Leader - HousekeepingWhat will I be doing? · As a Team Leader - Housekeeping, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Team Leader - Housekeeping will perform the following tasks to the highest s ...
-
UK Pension Team Leader
Natagpuan sa: Foundit PH A2 - 2 araw ang nakalipas
Willis Towers Watson Taguig, PilipinasExcellence · Resource managementAllocate and manage resources to meet existing requirements in anticipation of work peaks · Work with team leader to manage future resources in anticipation of future client and work growth · Ensure smooth transition of new clients and addition of ...
-
Team Leader with Healthcare experience
Natagpuan sa: Trabajos diarios PH C2 - 2 araw ang nakalipas
RecruiterPH Taguig, PilipinasRequired: Required: 1-2 years of supervisory experience · or 3-4 years of experience as an associate. · Excellent knowledge of MS Office and especially 'Excel'. · Undergraduate/Graduate · Salary: Maximum Basic 45,000 + 2, 000 Allowance · Preferred: Min 1 year as Process leader · ...
-
Training and Quality Team Leader
Natagpuan sa: Foundit PH A2 - 1 araw ang nakalipas
DigiPlus Interactive Corp Philippines, Taguig, Pilipinas Buong orasDigiPlus Interactive Corp. (formerly known as Leisure and Resorts World Corporation) is a publicly listed company (PSE: PLUS). With over 20 years of expertise under its belt, DigiPlus ushered its unbeatable dominance in the Philippine retail gaming market by forging an empire of ...