- Ensure Team Members are fully competent
- Draft & ensure standard operating procedures are current
- Investigate and drive resolution of exceptions
- Read, understand, verify and release SWIFT messages
- Perform test checks on quality of operations
- Lead and ensure timely completion of daily activities
- Audit compliance and co-operation
- Implement improvement initiatives
- Manage business to ensure top quality exception management
- Encourage, participate and lead Learning & Development sessions
- Identify and facilitate development of training Champions/Subject matter expert in team.
- Meticulous attention to detail
- Ability to work in a deadline driven environment
- Client focused
- Uses initiative and readily questions
- Strong analytical skills
- Numerical thought process
- Control orientated
- Proficient use of PC software for document and worksheet preparation
- Flexibility to work on holidays / extended working hours on high volume days, if required
- Good written & spoken English communication skills
- Minimum of 5 years experience preferably in Financial Sector industry
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Team Leader
4 araw ang nakalipas
Quess Corp Limited Taguig, Metro Manila / NCR, Pilipinas Buong oras· •Must have at least 3 years of team leader experience in handling a healthcare account in a BPO company · • Must be proficient in English · • Schedule: Shifting schedule (including weekends) and may work during holidays · • Salary: 40k – 50k (ALL IN – still depends on their ...
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Team Leader
9 oras ang nakalipas
Gratitude Philippines Taguig, Pilipinas Buong orasQualifications: · • Must have at least 3 years of team leader experience in handling a healthcare account in a BPO company · • Must be proficient in English · • Educational background: At least High School (old curriculum) graduate | SHS Graduate | Associate or Vocational Graduat ...
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Team Leader
9 oras ang nakalipas
RecruiterPH Taguig, Pilipinas Buong orasQualification and Competencies RequiredCommunication Skills · • Fluency in English speaking and writing · • Strongand effectiveverbalandwrittencommunication skills · • Good listeningskills · • AdvancedskillsinMicrosoftOffice(Word,Excel,and Powerpoint) Technical Skills · • Profici ...
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Operations Team Leader
4 araw ang nakalipas
JPMorgan Chase Bank, N.A. Taguig, Pilipinas Buong orasJob Description : · As an Operations Team Leader within the Consumer & Community Banking division, you will play a crucial role in the Reconciliation Services team. You will have the opportunity to supervise and support key financial products, while interacting with a high-volume ...
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Team leader
1 linggo ang nakalipas
Visaya knowledge process Outsourcing Pasig, Pilipinas Buong orasWe are #Hiring for a Team Lead We empower our leaders as they are the foundation of our #ThriveTogether workforce. We rise, we work together, and strengthen each other as we grow. Our successful hire must deliver on the following tasks: 1. Support Associates with their questions ...
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Recruitment Team Leader
1 linggo ang nakalipas
Teemwork Philippines, Taguig, Pilipinas Buong orasJob Description: · Work closely with management on all diversity initiatives involving recruitment to ensure fairness on hiring process. · Use various methods to recruit and network with potential candidates including social media platforms, networking events and job fair. · Pro ...
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Team Leader BPO
4 araw ang nakalipas
Eastvantage Business Solutions Inc. Philippines, Taguig, Pilipinas Buong orasAbout the role:Responsibilities: · Assign tasks, communicate information, and provide updates to team members. · Analyze daily volume of calls, emails, and chat to ensure achievement of program targets. · Conduct weekly and quarterly meetings with other departments (e.g., Trainin ...
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Recruitment Team Leader
4 araw ang nakalipas
Tri-Unity Talent Sourcing & Human Resource Management Services Taguig, Pilipinas Buong oras● Work closely with management on all diversity initiatives involving recruitment to ensure · fairness on hiring process. · ● Use various methods to recruit and network with potential candidates including social media · platforms, networking events and job fair. · ● Provide f ...
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Reconciliation Team Leader
1 linggo ang nakalipas
Atos Taguig, PilipinasEviden, part of the Atos Group, with an annual revenue of circa € 5 billion is a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and se ...
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Team Leader
1 linggo ang nakalipas
MicroSourcing Pasig City, Pilipinas. Sets Daily and Monthly Goals for the workgroup and coaches agents to reach targets · . Shares results with supervisors and team weekly · . Resolves escalated customer service issues · . Hires and trains new customer service agents · . Provides training, coaching and direction t ...
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Team Leader
1 linggo ang nakalipas
RecruiterPH Pasig, Pilipinas Buong orasSkills: Excellent written and oral communication skills Working knowledge of Excel and other Microsoft tools Experience in handling team of 40ppl Graduate from any stream Willing to work in any shift. ExperienceMinimum 4 years' experience US calling process.Job Responsibilit ...
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Invoicing Team Leader
2 linggo ang nakalipas
Eviden Taguig, PilipinasShift Schedule: Nightshift · Work Setup: Onsite · Qualifications: · At least 5 Years of total work experience with minimum 3 years in team lead role · Should have experience in Back Office LOB; must have handled at least two accounts in line with Account Receivable, Billing/Invoi ...
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reconciliation team leader
2 linggo ang nakalipas
Eviden Taguig, PilipinasQualifications: · At least 5 Years of total work experience with minimum 3 years in team lead role · Should have experience in Back Office LOB; must have handled at least two accounts in line with Account Receivable, Billing/Invoicing, Order Management, Credit Management, Collect ...
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Team Leader
3 araw ang nakalipas
RSD Human Resource Management Consultancy Ortigas, Pasig city, Pilipinas· • Completed 2 years in College (No Back Subjects). · • 3 years or more experience in BPO set-up. · • 2 years experience as Team Lead in BPO Set-Up. · • Preferably with 1 year experience in handling E-Commerce. · • Preferably knowledgeable In handling EMEA Market. · • Amenable ...
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Team Leader BPO
1 araw ang nakalipas
Eastvantage Business Solutions Inc. Taguig, Pilipinas Buong orasAbout the role:Responsibilities: · Assign tasks, communicate information, and provide updates to team members. · Analyze daily volume of calls, emails, and chat to ensure achievement of program targets. · Conduct weekly and quarterly meetings with other departments (e.g., Trainin ...
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Team Leader
1 oras ang nakalipas
RSD Human Resources Management Consultancy Ortigas Pasig City, PilipinasQualifications · • Completed 2 years in College (No Back Subjects). · • 3 years or more experience in BPO set-up. · • 2 years experience as Team Lead in BPO Set-Up. · • Preferably with 1 year experience in handling E-Commerce. · • Preferably knowledgeable In handling EMEA Market ...
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Team Leader
5 araw ang nakalipas
Hilton Pasay City, Pilipinas Buong orasTeam Leader - Housekeeping · What will I be doing? · As a Team Leader - Housekeeping, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Team Leader - Housekeeping will perform the following tasks to the highes ...
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Team Leader
4 araw ang nakalipas
Hilton Manila Pasay City, Pilipinas Buong orasTeam Leader - HousekeepingWhat will I be doing? · As a Team Leader - Housekeeping, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Team Leader - Housekeeping will perform the following tasks to the highest s ...
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Training and Quality Team Leader
4 araw ang nakalipas
DigiPlus Interactive Corp Taguig, Philippines, Pilipinas Buong orasDigiPlus Interactive Corp. (formerly known as Leisure and Resorts World Corporation) is a publicly listed company (PSE: PLUS). With over 20 years of expertise under its belt, DigiPlus ushered its unbeatable dominance in the Philippine retail gaming market by forging an empire of ...
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UK Pension Team Leader
4 araw ang nakalipas
Willis Towers Watson Taguig, Manila, Pilipinas Buong orasExcellence · Resource managementAllocate and manage resources to meet existing requirements in anticipation of work peaks · Work with team leader to manage future resources in anticipation of future client and work growth · Ensure smooth transition of new clients and addition of ...
Reconciliations Team Leader - Taguig, Pilipinas - JPMorgan Chase Bank, N.A.
Paglalarawan
Job Description :
JPMorgan Chase is a leading global financial services firm with assets of $1.1 trillion and operations in more than 50 countries. The firm is a leader in investment banking, financial services for consumers and businesses, financial transaction processing, asset and wealth management, and private equity. Under the JPMorgan, Chase and Bank One brands, the firm serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients.
As a Reconciliations Team Leader within our dynamic team, you will be tasked with providing support and guidance to team members to ensure the achievement of set objectives. Your responsibilities will include training team members and monitoring their progress towards set goals. Additionally, you will serve as a verifier for reconciliation tasks, which includes investigating unrecognized transactions. You will also foster communication and teamwork to promote the resolution of exceptions in collaboration with management.
Job Responsibilities
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills