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    Real Time Analyst - Taguig, Pilipinas - VCC Link, Inc.

    VCC Link, Inc.
    VCC Link, Inc. Taguig, Pilipinas

    1 linggo ang nakalipas

    Default job background
    Buong oras
    Paglalarawan

    Duties and Responsibilities:

    • Able to effectively analyze ad report on all aspects of day-to-day operations
    • Ability to download, collate, analyze, pull up trends and highlight key performance metrics. Reports have to be daily, weekly, monthly, and quarterly
    • Detailed reporting with sub-metric drill downs and also summary dashboards have to be published
    • Trend analysis to be done and data for various time periods readily available
    Reports to be generated and published at specific and pre-determined times and daysQualifications:

    • Bachelor's Degree or equivalent
    • Minimum of 12-18 months of relevant experience in similar role
    • Working knowledge of multi-user computer systems, applications, and equipment along with workforce management tools and techniques
    • Excellent knowledge of MS Office
    • Good written and verbal communication skills, including experience communicating technical information to non-technical staff
    • Good analytical and communication skills
    • Experience in usage of reporting tools like Avaya / Cisco
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