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    Quality Team Lead - Cebu City, Pilipinas - Nezda Technologies, Inc.

    Nezda Technologies, Inc.
    Nezda Technologies, Inc. Cebu City, Pilipinas

    Natagpuan sa: Foundit PH A2 - 4 araw ang nakalipas

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    Paglalarawan
    Nezda is actively looking for Quality Team Lead.


    Qualifications:
    With 2 to 3 years of experience in quality assurance in BPO setup
    Experience as QA Team Lead
    Six Sigma Green Belt certified or trained resource with domain experience is an advantage
    Excellent communication skills in English
    Good knowledge of Audit and Evaluation function


    Job Description:
    Supervise a group of quality evaluators.
    Working with all stakeholders to ensure that the quality metrics are reviewed, closed, and agreed upon.
    Make the QA team aware of the Quality matrix and resolve all the queries.
    Responsible for coaching and developing quality evaluators to improve process and transaction monitoring.

    Responsible for regular audits and quality checks of all transaction to ensure that it complies with pre-set standards and policies.

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