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Tagbilaran City

    Customer Service Representative - Tagbilaran, Pilipinas - Ibex Global Solutions Philippines Inc.

    Ibex Global Solutions Philippines Inc.
    Ibex Global Solutions Philippines Inc. Tagbilaran, Pilipinas

    Natagpuan sa: Trabajos diarios PH C2 - 3 araw ang nakalipas

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    ibex-clusive benefits:

    • Work-onsite allowance
    • Extensive HMO coverage for you and your dependents
    • Non-Taxable Allowance on top of your basic salary
    • Excellent Program Incentives based on performance
    • Group Life Insurance - we got your back
    • 30 Service Incentive Leaves (15 days convertible to cash)

    Job Responsibilities:

    • Utilize client base tools to provide accurate and consistent, responses to customer inquiries
    • Suggestively sell Client products and/or services.
    • Follow-up and escalate resolution actions related to unresolved issues
    • Troubleshoot and resolve email setup issues
    • Utilize chat services using proprietary software to detect, troubleshoot, and correct issues
    • Troubleshoot, detect and correct configuration errors
    • Additional assigned duties and tasks may be required as needed.

    Qualifications:

    • MUST have at least 6 month continuous international BPO experience
    • For no call center experience, Candidate must be at least 2 years college (without back subjects) in any field
    • With good to excellent English communication skills (speaking and listening)
    • Background in handling a multitasking account is highly desired
    • Willing to work on a flexible shift schedule

    Recruitment Center:
    3/F Silver City 2, 301, Ortigas Ave, Pasig, 1604 Metro Manila | 12NN - 8PM Monday – Friday

    #ExperiencetheDifferencewithibex

    *Terms and Conditions Apply
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