- Interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism
- Perform problem tracking and ensure that issues are properly documented, prioritized, tracked, and resolved
- Ensure proper and timely escalation of issues to meet internal and external expectations
- Identify opportunities and recommendations for continuous process improvement
- Deliver service excellence and maximize customer service and satisfaction
- Work with the external team to stay updated on product and service knowledge
- 6 months to 1 year of customer service experience (may it be email, phone, or chat support)
- Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications
- Excellent reading comprehension, verbal, and written communication skills
- Strong and effective phone contact handling skills
- An ability to understand and communicate complex ideas to customers, both verbally and in written form
- Aptitude to quickly learn and navigate new technology, systems, and applications
- Ability to accept feedback gracefully and with an open mind
- Intermediate understanding of common Customer Experience best practices
- Customer orientation and ability to adapt/respond to different types of characters
- Private Health Insurance
- Paid Time Off
- Work From Home
- Training & Development
- Mental Health Program
- Philhealth Coverage
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Senior Customer Advocate
Natagpuan sa: Foundit PH A2 - 39 minuto ang nakalipas
Boldr Philippines, Pilipinas Buong orasWHAT IS YOUR ROLE · We are looking for a motivated and confident individual to join our amazing Customer Service team. Our Customer Support team plays a critical role in the Boldr experience, from the very beginning of their journey in helping select the perfect car seat or at th ...
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Director of Account Management
Natagpuan sa: Foundit PH A2 - 2 araw ang nakalipas
MICHAEL PAGE INTERNATIONAL RECRUITMENT (PHILIPPINES) INC. Philippines, Pilipinas Buong orasOpportunity to work with a leading demand generation agency · Good compensation and benefits · About Our Client · Our client is a leading demand generation agency working with incredible brands ranging from early stage startups, to large venture backed organisations. · The foundi ...
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Account Manager
Natagpuan sa: Foundit PH A2 - 2 araw ang nakalipas
MICHAEL PAGE INTERNATIONAL RECRUITMENT (PHILIPPINES) INC. Philippines, Pilipinas Buong orasOpportunity to work with a leading demand generation company · Competitive salary with a collaborative and supportive work environment · About Our Client · Our client is a leading demand generation agency working with incredible brands ranging from early stage start ups, to large ...
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Product Management Associate
Natagpuan sa: Foundit PH A2 - 40 minuto ang nakalipas
Meralco Philippines, Pilipinas Buong orasLOCATION: ORTIGAS, PASIG CITYJob Summary: · Performs evaluation activities and analyzes results to determine the success of the product or solution · Consolidates relevant data/metrics on the developed product or solution obtained from implementing Meralco organizations/subsidiar ...
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Technology Leader
Natagpuan sa: Foundit PH A2 - 39 minuto ang nakalipas
Cloud Ace Philippines Philippines, Pilipinas Buong orasRole and Responsibilities · ● In partnership with the sales team, formulate and execute a sales strategy to exceed revenue objectives through the adoption of Cloud Solutions. · ● As a key engineering and business development member of the starting up phase of Cloud Ace Inc., ensu ...
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Business Development Associate
Natagpuan sa: Foundit PH A2 - 2 araw ang nakalipas
Squadzip Philippines, Pilipinas Buong orasWe are looking for ambassadors to evangelize the idea that productive work can be done from anywhere Right now businesses are spending billions on larger than necessary workspaces. The pandemic has forced businesses to consider work-from-home arrangements, but businesses are stru ...
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Product Management Associate
Natagpuan sa: Foundit PH A2 - 39 minuto ang nakalipas
MERALCO Philippines, Pilipinas Buong orasJob Summary: · The Product Management Associate for Energy Technology Solutions assists in the evaluation and management of customer products and solutions upon commercial rollout and helps monitor the performance of the products. · Performs evaluation activities and analyzes res ...
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Digital Marketing Specialist
Natagpuan sa: Foundit PH A2 - 39 minuto ang nakalipas
Ninja Van Philippines Philippines, Pilipinas Buong orasJob Description: · The Lifecycle Marketing (SLM) Specialist will spearhead the development of data-driven strategy and programme across the entire customer journey at Ninja Van Philippines. From a new user to a loyal advocate, the SLM Specialist will collaborate with stakeholders ...
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Customer Service Representative
Natagpuan sa: Foundit PH A2 - 39 minuto ang nakalipas
HCM Nexus Consulting Inc Philippines, Pilipinas Buong orasAbout the job Customer Service Representative (Healthcare Account) · As our customers share concerns and provide us with valuable feedback, your ability to recognize and complete the steps necessary to meet their needs will leave a permanent, lasting impression of the passion you ...
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Web Designer
Natagpuan sa: Foundit PH A2 - 39 minuto ang nakalipas
Blackbough Swim Philippines, Pilipinas Buong orasWe are seeking a highly skilled Web Designer to craft outstanding user experiences. The ideal candidate will possess a keen eye for elegant and impactful web design, coupled with exceptional skills in user interface design. · Key Responsibilities · Design Execution: Manage all as ...
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Healthcare Assistant
Natagpuan sa: Foundit PH A2 - 39 minuto ang nakalipas
Risewave Consulting, Inc. Philippines, Pilipinas Buong orasLiaison: Staff in this position are responsible for initiating and maintaining a professional standard of communication with a broad range of individuals to ensure clients/participantâs care needs are met. These could include, but are not limited to, other Greenstaff Medical staf ...
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Sales Associate
Natagpuan sa: Foundit PH A2 - 1 araw ang nakalipas
Pilmico Philippines, Pilipinas Buong orasCompany Description · Pilmico Foods Corporation is the integrated agribusiness and food company of Aboitiz Equity Ventures Inc. (AEV). Composed of four divisions: Flour, Feeds & Animal Health, Farms, and Trading, we are well positioned at the beginning of the value chain. True to ...
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Multimedia Specialist
Natagpuan sa: Foundit PH A2 - 39 minuto ang nakalipas
Ozzend Solutions Philippines, Pilipinas Buong orasKey Responsibilities · ● Provide unique, innovative, and effective design concepts to customers · ● Stay up-to-date with latest design trends, socialize and advocate the same to teams/customers · ● Stronghold on e-commerce and online shopping · ● Create videos, graphics and other ...
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Manager 1, Project Management
Natagpuan sa: Foundit PH A2 - 40 minuto ang nakalipas
Comcast Philippines, Pilipinas Buong orasComcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wi ...
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Provisioning Coordinator
Natagpuan sa: Foundit PH A2 - 40 minuto ang nakalipas
Comcast Philippines, Pilipinas Buong orasComcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wi ...
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Cosmetics Retail Education Manager
Natagpuan sa: Foundit PH A2 - 39 minuto ang nakalipas
Lennor Metier Consulting Philippines, Pilipinas Buong orasDon't Miss Out this Job Opportunity · We are seeking a passionate and experienced Cosmetics Retail Education Manager to join our team. The ideal candidate will have a deep understanding of cosmetics retail operations and a strong background in education and training. As the Cosme ...
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Provisioning Coordinator
Natagpuan sa: Foundit PH A2 - 40 minuto ang nakalipas
Comcast Philippines, Pilipinas Buong orasComcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wi ...
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Branch Manager
Natagpuan sa: Foundit PH A2 - 39 minuto ang nakalipas
Asia Select Inc. Philippines, Pilipinas Buong orasJob Description · Oversees day to day operations of the store. Plans, organizes, and leads as necessary to achieve profitability and sales targets. Mobilizes people, systems and processes in the store in order to conform to set quality management standards. · KEY RESPONSIBILITIE ...
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Application Associate, Financial Modeling
Natagpuan sa: Foundit PH A2 - 40 minuto ang nakalipas
S&P Global Market Intelligence Philippines, Pilipinas Buong oras· About the Role: · 07S&P Global Market Intelligence is seeking a commercial operations Application Associate to join our commercial operations team in Manila, Philippines. · The Team: · The Commercial Operations team is the primary touchpoint for our clients and is the 'face' ...
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Network Engineering Supervisor
Natagpuan sa: Foundit PH A2 - 40 minuto ang nakalipas
Comcast Philippines, Pilipinas Buong orasComcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wi ...
Customer Advocate - Philippines, Pilipinas - Boldr
Paglalarawan
What Is Your RoleAs a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients' products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and professional manner.
What Will You Do
YOU HAVE...
