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    Client Services Coordinator - Manila, Pilipinas - Willis Towers Watson

    Willis Towers Watson
    Willis Towers Watson Manila, Pilipinas

    4 araw ang nakalipas

    Willis Towers Watson background
    Buong oras Accounting /Pananalapi
    Paglalarawan

    The Role

    • Analysis and interpretation of licencing requirements
    • Finding Solutions to complex and bespoke liceencing requests
    • Assist clients on queries relating to software licencing, billing and contract renewals
    • Processing new sales and trials in accordance with the clients Software License Agreement including dispatch of software licences and processing of invoices
    • Drafting quotations for new and additional licence requests
    • Assist with client queries with the Senior Coordinator

    The Requirements

    • Proven track record of handling complex queries and tasks in a pressurised environment
    • Excellent attention to detail with the ability to accurately review the quality of own output
    • Excellent customer service skills with experience of dealing with corporate clients and individuals at all levels
    • Exceptional client relationship skills: ability to develop strong relationships quickly and maximize resources effectively to achieve goals
    • Experience in interpreting legal contracts
    • Experience understanding and working with financials and invoices Flexible with a can do attitude with the determination to solve problems and seek solutions
    • Strong verbal and written communication skills
    • Proven administration and organisational skills with the ability work on own initiative, juggle tasks and prioritise work
    • Preferred IT skills with an aptitude for easily learning new IT systems and computer skills
    • An eye for detail and excellence
    • Proven to be an effective team member to contribute to their own team as well as other parts of the business
    • Amenable to UK working hours
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