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    Billing and Collection Specialist - Taguig, Philippines, Pilipinas - DITO Business

    DITO Business
    DITO Business Taguig, Philippines, Pilipinas

    4 araw ang nakalipas

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    Buong oras
    Paglalarawan

    Billing and Collection Specialist

    QUALIFICATIONS:

    A Billing Associate ensures the accurate and timely billing of goods and services to clients, acting as an essential link between the company and its customers.

    They manage billing processes, maintain financial records, and reconcile accounts while ensuring compliance with company policies and industry standards.

    These professionals must be detail-oriented, proficient in relevant software, and capable of handling multiple tasks simultaneously. They are found across various sectors, from healthcare and logistics to professional services, emphasizing the universal demand for accurate and efficient billing processes.

    JOB DESCRIPTION:

    · Process invoices accurately and ensure the completeness of billing information.

    · Track client payments and promptly handle any discrepancies or issues.

    · Respond to customer inquiries and resolve billing-related concerns professionally and promptly.

    · Generate and compile monthly financial reports, providing accurate and up-to-date billing information.

    · Reconcile accounts and maintain detailed records of transactions, ensuring data integrity.

    · Identify and investigate billing discrepancies, collaborating with other teams to resolve issues.

    · Prepare and submit billing statements to clients or customers according to established timelines.

    · Follow up with customers regarding payment status, assisting with payment collection efforts when necessary.

    · Ensure compliance with company billing policies, procedures, and relevant regulations.

    · Collaborate with other departments to ensure billing information accuracy and resolve discrepancies.

    · Stay up-to-date with industry trends and best practices in billing processes.

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