- Works in a call center environment that requires 100% phone-based customer interaction
- Demonstrates excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
- Communicates with customers in a metrics-driven environment
- Navigates multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
- Takes ownership of each customer interaction while treating them with respect and responding with empathy
- Works both independently and in a team environment
- Abides by all applicable regulatory and departmental practices and procedures
- Minimum of 1- 2 years of customer interaction or customer support experience required, either by phone or face-to-face within the Collections, Sales, Retail or Customer Service industry.
- Minimum of 1 year computer experience required, utilizing multiple computer applications in a Windows-based environment
- High school diploma or GED required
- Ability to multitask using a computer and simultaneously provide customer support
- Comfortable in a fast-paced, consistently changing environment
- Have a passion for helping people by solving problems, presenting, and explaining solutions
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Collection Specialist
4 araw ang nakalipas
DEMPSEY RESOURCE MANAGEMENT INC. Taguig, Pilipinas Buong oras· • Must have at least 1-2 years of related work experience in a BPO but those without BPO experience are alsoaccepted · • Must be proficient in English · • Schedule: Shifting schedule and may work during holidays · • Salary: 15k – 30k ALL IN - depending on the work experience) ...
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Collection Specialist
1 oras ang nakalipas
Dempsey Resource Management, Inc. Taguig, PilipinasQualifications: · - At least High School (old curriculum) graduate | SHS Graduate | Associate or Vocational Graduate | College Graduate · - Must have at least 1-2 years of related work experience in a BPO but those without BPO experience are also accepted · - Must be proficient i ...
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Collection Specialist
1 linggo ang nakalipas
GSS PH Taguig, Pilipinas PermanentResponsibilities · Monitor accounts to identify outstanding debts · Investigate historical data for each debt or bill · Find and contact clients to ask about their overdue payments · Take actions to encourage timely debt payments · Process payments and refunds · Resolve billing a ...
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Collection Specialist
1 oras ang nakalipas
A&A Outsourcing Inc. Taguig City, Pilipinas Buong oras· • Must have at least 1-2 years of related work experience in a BPO but those without BPO experience are also accepted · • Must be proficient in English · • Schedule: Shifting schedule and may work during holidays · • Salary: 15k – 30k ALL IN - depending on the work experience) ...
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Collection Specialist
2 araw ang nakalipas
C'EST LA VIE EVENT MANAGEMENT INC Pasig City, Pilipinas Buong orasProven experience as a Collection Specialist or similar roleKnowledge of billing procedures and collection techniques (e.g. skip tracing)Familiarity with laws related to debt collection (e.g. FDCPA)Working knowledge of MS Office and databasesComfortable working with targetsPatien ...
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Collection Specialist
3 linggo ang nakalipas
Credit Max Incorporated Pasig, Pilipinas Buong orasCollection Specialist responsibilities are:Monitoring customer accounts and detecting overdue payments · Collecting and analyzing data for a selected payment/debt history · Reaching out to customers to discuss their debts · Consulting and helping clients with in case of billing a ...
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ar & collections specialist
2 araw ang nakalipas
KMC MAG Solutions Inc Philippines, Taguig, Pilipinas Buong orasMake your next big career move by applying as Talkdesk's next ACCOUNTS RECEIVABLE & COLLECTIONS SPECIALIST · The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software sol ...
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Billing and Collection Specialist
2 araw ang nakalipas
DITO Business Taguig, Philippines, Pilipinas Buong orasBilling and Collection Specialist · QUALIFICATIONS: · A Billing Associate ensures the accurate and timely billing of goods and services to clients, acting as an essential link between the company and its customers. · They manage billing processes, maintain financial records, and ...
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Collections Specialist
1 linggo ang nakalipas
S&P Global Pasig City, Pilipinas Paid WorkThe Role:Collection Specialist (US Shift) · The Team / The Business: The S&P Global Credit and Collections team is responsible for the collection of all accounts receivable. They are to carry out this responsibility following established business procedures and policies that are ...
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Credit & Collections Specialist (Korean Bilingual)
2 araw ang nakalipas
Abbott Taguig, Philippines, Pilipinas Buong orasAt Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that crea ...
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Collections Specialist
1 linggo ang nakalipas
Cobden and Carter International Inc Metro Manila, PilipinasENTRY - ASSOCIATE LEVELWork set-up: Hybrid - 3x onsite, 2x WFH · BGC Taguig · Qualifications:Bachelor's Degree · Knowledge in excel and Collections system · Has working experience in banking/financial industry · Proactive · Meticulous and accuracy in work quality · Able to ...
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Collections Specialist/Tele Collector
2 araw ang nakalipas
WeFund Lending Corp. Pasig City, Pilipinas Buong orasRole:We seek a Collections Specialist that engage in consumer collections of overdue accounts. Primary responsibility will be reaching out to customers to collect payment for accounts that are overdue. Team members will also have an opportunity to provide feedback as the voice of ...
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Credit and Collection Specialist
2 araw ang nakalipas
Jobs PH AR San Juan, Pilipinas Buong orasSPECIFIC DUTIES AND RESPONSIBILITIES: · • Process customer payment and Collection Report · • Encoding of payment details is SAP. · • Identify payment deductions. · • Compute deductions and categorize them based on the type of deduction. · • Create a Daily Summary of Deductions. · ...
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Credit & Collections Specialist - Global Business Services
2 araw ang nakalipas
Abbott Taguig, Philippines, Pilipinas Buong orasAt Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that crea ...
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Credit & Collection Specialist
2 araw ang nakalipas
EcoSci Food Inc. Antipolo, Pilipinas Buong orasJob DescriptionReports directly to the Credit and Collections Manager, is responsible to lead the collections team in providing clerical and administrative services in billing receivables and in managing the collection of outstanding debts from clients and customers.Responsibilit ...
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Credit & Collection Specialist
2 araw ang nakalipas
EcoSci Food Philippines, Antipolo, Pilipinas Buong orasJob Description · Reports directly to the Credit and Collections Manager, is responsible to lead the collections team in providing clerical and administrative services in billing receivables and in managing the collection of outstanding debts from clients and customers. · Respons ...
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Quality Specialist for our CS/Fraud/Collections Campaign
2 araw ang nakalipas
TASQ Staffing Solutions Taguig, PilipinasTASQ Staffing Solutions is looking for a Quality Specialist for our CS/Fraud/Collections Campaign in BGC · Why should you apply for this job? · • Quarterly performance bonus. · • Outstanding career development opportunities and fast track career progression. · • Enjoy a fair work ...
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Credit and Collections Specialist
1 linggo ang nakalipas
Sourcefit Quezon City, PilipinasJob Summary · As a Credit and Collections Specialist, you will play a pivotal role in maintaining the financial health of the company by ensuring timely collection of accounts receivable and managing credit risks effectively. Working closely with the Reporting Manager, you will o ...
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Billing & Collection Specialist
1 linggo ang nakalipas
etaily Manila, PilipinasPrincipal Duties & Responsibilities · The Billing & Collection Specialist is responsible for overseeing the billing function within the Group. This includes managing the invoicing process, ensuring accuracy and completeness of billing data, timely collection of payments, and effe ...
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Collection Specialist/Credit Card Account for BPO Company
1 oras ang nakalipas
DEMPSEY RESOURCE MANAGEMENT INC. Taguig, Pilipinas Buong orasCOLLECTIONSPECIALIST(Credit card account)5+ · • Must have at least 1-2 years of related work experience in a BPO but those without BPO experience are alsoaccepted · • Must be proficient in English · • Schedule: Shifting schedule and may work during holidays · • Salary: 15k – 30k ...
Collections Specialist I - Taguig, Pilipinas - JPMorgan Chase Bank, N.A.
Paglalarawan
Job Description :
At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialist's work is creative, exciting, and different every day.
As a Collections Specialist, you will take a mix of inbound and outbound calls while collecting on overdrawn or past due accounts. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced
Job responsibilities
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
Work Schedule:
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.
This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.