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    Collection Specialist - Pasig, Pilipinas - Credit Max Incorporated

    Credit Max Incorporated
    Credit Max Incorporated Pasig, Pilipinas

    3 linggo ang nakalipas

    Default job background
    Buong oras
    Paglalarawan
    Collection Specialist responsibilities are:
    • Monitoring customer accounts and detecting overdue payments
    • Collecting and analyzing data for a selected payment/debt history
    • Reaching out to customers to discuss their debts
    • Consulting and helping clients with in case of billing and credit problems
    • Managing payments and refund operations
    • Developing measures encouraging timely payments
    • Managing historical records of account statuses and collection operations
    • Reporting on collection operations and customer account updates
    Collection Specialist requirements are:
    • 1+years' experience of working on a Collection Specialist position
    • Profound knowledge of collection techniques and billing procedures
    • Good knowledge of legal regulations in the debt collection area (such as FDCPA)
    • Easy working with targets
    • Excellent communication skills, both written and oral
    • Stress-resistant and productive
    • Good level of problem-solving and negotiation skills
    • Good practical experience with Office and databases
    • Have a high school diploma; Associate's or Bachelor's degree would be a bonus.

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